Tikona — Termination request not take & mental torture on bill payment by legal team

Address:	600001
Website:	www.tikona.in

My user Id is [protected]. I have been complaining signal issues since I took connection. But it wasn't resolved. During July I lost connection completely & requested to terminate the connection. But request was not taken instead they sent a technical person to fix the connection. Technical guy himself said it cannot be resolved that there is no signal. He said he will inform the customer care about the issue and terminate the service. Despite all these it was not terminated & bill was generated for July. I did not pay the bill since I wanted the connection to be terminated. And again August bill was generated while there was no signal from July and we did not avail any service at all. And since I did not pay two months bills, someone called Ranjeeth claiming himself as lawyer started calling up & threatening to pay the bills. I agreed to pay the bills though I did not avail any service provided they confirm that connection will be terminated and no further bills will be generated on me by tikona. Ranjeeth & another lady called Rekha (claiming themselves as lawyers) promised that no bills will be generated further after payment of the outstanding amount of Rs.1998. And so, I agreed and paid the amount. Now again they have generated bill for Novemebr 2015. this is so annoying