[Resolved]  Tikona — Threatening calls for money even though i cleared all due amounts

Address:Bangalore, Karnataka, 560029
Website:www.tikona.in

I was getting threatening calls from Tikona people impersonating to be lawyers from Tees Hajari Court delhi to pay the due amount for the service which i didn't use otherwise they will file a case against me. I paid the due amount even though i didn't use internet for that period just to avoid those disturbing calls. Then i sent many emails to J Nair the nodel officer of tikona and their customer care to disconnect the connection and not generate any further bills. I didnt get any responase from them. I again got a call yesterday from someone saying that they are calling from tees hajari court and i need to pay money to tikona. Tikona just started black mailing me to pay money otherwise they will file a case against me. I want compensation for these disturbing calls and i want my money back which i paid unnecessarily. I need this connection to be disconnected immediately from their record, because there are no valid dues on my side.
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Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Illiyas,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJA1157 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
My Account ID is [protected].
Please feel free to call me on my registered number.
Dear Illiyas,

Greetings from Tikona.

Please be assured that your concern listed Jan 11, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Hi,

I'm still waiting for a full and final refund.
its been more than 5 days. How long will you take?

Thanks,
Iliyas
Dear Iliyas,

Greeting from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in


Regards,

Tikona Care

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