Tikona — Threatening calls from TIKONA Lawyers

Address:

New Delhi, Delhi

Account No.[protected] having User ID [protected] Once you get a TIKONA connection these people refuse to disconnect it. I must have called them more than 50 times to disconnect my connection but to no avail. They keep sending mails even though I have stopped using it. What is it that you can do as a customer? On the top of that when you talk to the customer care executive they are so rude and stubborn as if they are just not ready to listen to you. These people do not send their executive to take the equipment and then charge as penalty. I have e-mails as evidence to when I had filed the request for disconnecting the service and their response as well. But this people shamelessly put a bill infront of you to which we do not have anything to do. I got three call from so called TIKONA lawyers. One of them said he had filed case in Mumbai, one said a case has been filed in Gurgaon and third one said a case has been filed in Delhi. They all want me to pay them for the equipment which has now been collected (after 5 months from the day of complaint) and for the Internet usage which I never did. This is unethical business practice and mentally harassing a customer. We should all bring such companies down and ensure that they should stop dealing in such unethical practices. I know a couple of my other friends who have same issues with TIKONA. We are all going to file a group petition in the consumer court and make sure that the media covers this as well so that others do not face what we have done. We shall also claim for the damages that TIKONA people have caused us mentally. This is just not the case with us it has been done to so many customers and yet no action has been taken by the company. It is perhaps time that this thing is brought infront of the government and national media to show how unethical TIKONA is as a company. Kumar Gaurav +91-[protected]