Tikona — Tikona broadband

Address:	Thane, Maharashtra, 400615
Website:	www.tikona.in

I am a residence at THANE, GHODBUNDER. I wanted to tell everyone that Tikona broadband service is the worst internet service provider i have seen in my life. Since i am a comp. engg and i am working in a multinational company the usage of the internet is a must for me, i decided to take tikona as a broadband service provider. Before installing anything the sale person was talking very sweetly that you will have no problem in our connection just take the plan for 2 months in advance and you will have no problem from our side. its their policy that the customer should take 2 months of plan in advance or 3 months of plan in advance to reduce the installation charge. I said ok give me the demo of the speed and connectivity and then only i will decide whether i want to take tikona as a broadband service provider or not. Everything was going fine, the guy came for the demo from their side to show the connectivity and speed ... i said ok i will take the plan of 4 mbps unlimited for 3 months ... they said you will have to pay for 3 months in advance as we are not offering any of our plan for 1 month ... i said ok if the connectivity and speed is good why not?...i paid the price for 3 months... just after 2 days i started having issue with the speed. i thought may be as a new customer their is some problem from tower for some time but i was wrong... next day i called them told them that what the helll is going on i took the internet plan of 4 mbps and i am getting 0.5 or 0.9 mbps speed only . is this the way you get your customer... they said we will fix the issue... its from your tower side we will get it done ... i said ok get it done and i should get the speed what i am paying for... after couple of days they said its done... but the results were the same... i was not getting constant speed of 4 mbps or atleast 3.5 mbps ... it was fluctuating ... i was irritated by calling them again and again to tell the same complain that my internet is not working... but still i called them many times and its the same... i am not having time to pick up the phone and give complain in every 2 days ... i am fed up of their service...IF YOU TIKONA GUYS ARE READING THIS AND ARE HAVING ANY KIND OF SHAME LEFT IN YOU THEN JUST RESOLVE THIS ISSUE... BUT I AM NOT HAVING ANY FAITH IN YOU...YOU GUYS HAVE LOST MY TRUST ... AND I WILL NOT RECOMMEND ANYONE TO GO FOR YOUR SERVICE... MAY BE YOU GUYS SHOULD CHANGE YOUR COMPANY NAME IT SHOULD BE "TIKONA - WORST SERVICE PROVIDER OF INDIA"