Tikona — Tikona cheaters financial fraud mental harassment | |||||
I stopped using tikona broadband services w.e.f May'15 due to poor connectivity and worst complaint responsiveness from the company. At the time of disconnection, as discussed with the Tikona executive and advocate an amount of Rs. 1, 609 was required to be paid as per the mail from company executive. Out of the same payment of Rs 1, 000 was made online vide transaction ID - [protected]TPC[protected] .And as discussed the balance amount will be adjusted against the security deposit of the device which has already been collected by tikona official(Sanjay Sharma) on . I have mailed them for numerous times for dues clearance certificate but haven't received any reply from their side. Now, again a demand of Rs 1, 112 has been raised against my connection ID and their advocates are mentally harassing me on continuous basis through phone calls. I am planning to file a case against them in consumer court. My Tikona Id - [protected] Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Mr. Goel,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 111.74/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 1, 111.74/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
I m not supposed to pay the said amount since I have settled by paying rs. 1000 and returning the device in working condition. Moreover the internet services were very poor for apr'15 regarding which I lodged numerous complaints. No point of paying again n again for such an internet service. Even after all this issue created by your company I won't suggest anyone for Tikona..
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Greetings from Tikona.
Please be assured that your concern listed Nov 04, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care