[Resolved]  Tikona — Tikona disconnection not done even after 1 months

Address:

Chennai, Tamil Nadu

I have sent mail to tikona to disconnect as i am changing my current location.. No action has been taken for the past 1 month... If tikona is planning to extend this disconnection period and charge for the same then I will have to apply laudge a complaint against them in the court. I have raised many requests for disconnection and sent lots of mails but there is no response from tikona. the below are the communications made with tikona team. Aug 12 - Your online request number is 1-[protected].(no action taken for request & request was closed) Jul 28 - Your online request number is 1-[protected]..(no action taken for request & request was closed) Jul 3 - The activities are summarized against your Service Request Number 1-[protected], dated : 7/2/2015 10:02:31 AM 1) Resolution of issues or problem with your cooperation : Day 1 to Day 10 2) Formal email or call from your Registered Email or Mobile No. : Day 1 to Day 10 3) Suspension of account (last bill cycle) : Day 11 to Day 13 4) Payment of outstanding and return of equipments : Day 14 to Day 16 5) Closure of account : Once activity 4 is completed then within 48hrs account will be closed. they promised to close by 2 Days from 3rd july still no response from TIKONA.