Tikona — Tikona has worst customer serice and billing issue a lot of irritating to me

Address:Bangalore, Karnataka

Hi Team...I am using tikona network 6 months.In this not good for network and service, I was called Tikona care and inform before 3 month. I relocating home to my native place and also i am not able to pay in online. I don't have facilities i asked care can u send ur field worker.i am not using internet before 3 month till now but they will message send me to pay bill.I am paying simply Rs.750.care msg bill pay Rs 1548.47.after message receiving i was called care not responding and i am trying many times that side no response properly. it's getting lot of irritating. I don 't want continue this service.please help me sir/madam
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Divya,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU1415 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
My contact number [protected] and my User Id [protected].
Dear Divya,

Greetings from Tikona.

Please be assured that your concern listed Jun 11, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Divya,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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