[Resolved] Tikona — Tikona is keep on torturing in the name of advocate | |||||
I have requested Tikona to disconnect my connection 4 months back because the issue I was facing related to my connection when I called customer care and raised the issue they were keep on giving reasons and finally asked them to disconnect but few months later I was informed that bill is due for 1700 like that and again I called customer care and argued to check my last login to there network and in turn I asked explanation from them regarding without usage how they keep on adding bill.but no response. I was paying all my bills in advance and there was no outstanding balance till the date I have asked for a disconnection. Still I was repeatedly receiving emails saying "Kindly pay your outstanding bills". Tikona started giving me "MISSED CALLs" ya "MISSED CALLs" every now and then and even when I am in some emergency in the name of advocate they torturing. Now, suddenly today I am getting call from some XYZ saying that he is an advocate from Delhi high court (Phone No: [protected]) and going to take legal action against me by file a case against me and going to block my passport/debit/credit cards. Also, he has started using the foul language over the phone. I have seen lots of complain are coming from many customers, that they are also facing the same problems repeatedly. My strong appeal to the government to take very strict action against Tikona for harassing their costumers during their services and after their services. Please take this issue very seriously, otherwise many more citizens have to face this kind of tensions unnecessarily. Was this information helpful? | |||||
Dec 27, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Sep 28, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKSEP26576 to your case. Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Oct 10, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Gowda, Greetings from Tikona. We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly. Regards, Tikona Care Verified Support Nov 26, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Gowda, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded. Amount Payable : 2173.37 Rs. CPE Charges :1500 Rs. Total Payable Amount : 3673.37 Rs. (Amount Payable + CPE Charges) For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
 4 Comments | |||||
Comments
Same they didn't responded to me also but their advocate (Phone No: [protected]) keeps calling AND telling we book case take your lawyer and come to Delhi.
Today also I recieved call from number [protected] saying Mukesh and he is talking like anything and even I am getting calls from tikona customer care and they are telling that if you continue our services irrespective of network issues you are facing we will withdraw our complaints like that.
I am not getting how irresponsibly they are telling, Please resolve this.
I am not getting how irresponsibly they are telling, Please resolve this.
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
today 20.9.2016 i call [protected] morning 8.00 am to 10.45 am but same problem, no phone pick up