Tikona Digital Networks Complaints & Reviews

Hi,

Userid: [protected]

As i am moving to other city, i submitted request to disconnect all my tikona services via email/customer care. After so much discussions with customer care representative over the call, he finally agreed to disconnect and he calculated the amount for the days i have used their services and told me to pay the amount. I paid the same amount, till the date i was using their services.br...

Took broadband service from tikona in 2015. No internet service was given and recieved. After many complaints they agreed that service cannot be provided because the signal could not get to the house and they agreed to refund money paid (rs3000). After calling hundreds of times They said cheque was on the way. Never recieved it. Called the company to make complaint but found out They had closed the account and i cannot get in touch with anyone...

Dear, sir my name is pradhyuman yadav, my customer id is [protected]
Some technical queries error pages wasn't found, i am called many times in customer service but not solved this problem and i am decided close the account number of properly. Pls enough the orally arguments and not responsible for any person the company. Please closed the a/c....

My id was [protected] which was removed on dated 22december
in starting i have paid for 2 months plus 500 security deposite now company is threatening me for billing 1490 bill i not getting how this much bill was generated after disconnection every time i m getting threating call from court and chamber off mumbain delhi court aur ur account will be seized and if this bill is generated for december my plan was for 600 plus plan then...

I'm from Chennai Taramani area and I've opted for this Tikona broadband since there is no other service providers in this area. The broadband service will work very rarely or the net speed will be very slow. Even the google page will take a lot of time to load. I'm calling their technical support on daily basis to correct this problem, they say it will be resolved in 4 hrs or 8 hrs, but the problem occurs daily. I even asked them to disconnect...

Hi team, i am saikumar i am residing in chennai. One year back i have taken broadband connection from tikona broadband serviced. I have told them to cancel my connection as i am leaving from my present place. They haven't terminated my internet service and they after 9 months i got a call from following number [protected] and [protected] from these numbers stating that they are lawyers and would issue a summon regarding by bill payments and...

Dear Team,

I had been using tikona broadband service till Jan-2016. Latter I moved to new location. Due to un-availability of signal of my new location, tikona's technician told me that they could not be able to provide service at my new location. I raised complaint to close the connection.

In month of june I got the message from tikona that I have to pay unbilled final amount of rs. 2677 & also have to return...

My customer id is [protected], I have been using tikona post paid connection for more than 10 months initially it was so good but last 3 Months I am not getting the connection properly. I have called customer care more than 100 times but they didn't solve the problem till now and they generated bill For not using the internet. then I called them to disconnect the service but they asked me to change the prepaid 1000 rupees plan they gave assurance...

My User ID is #[protected] used Tikona service for an year and i am quite happy with service. I shifted my house and requested to cancel service. They initially said rentals will be stopped with in a week and service will be cancelled later, as they said rental is stopped. I removed the LAN cable from the roof.

But now every day i am getting a message "Your Tikona account is charged 5paise/MB @4Mbps. Since you are using the...

Hi,
My name is Ajay yadav.
I submit this complaint behalf of Ashok yadav. I got call from Civil court regarding non- bill payment of rs. 3100, I got call from [protected], I don't know the name of the lady but she says i banned your document for years. I request to this please first banned my document as you told me. I want to the power of your advocate. I told that if tikona suspended ashok connection then why you generate...

Hello, I am srikant. I had used tikona internet and i paied for 1st 3 month Rs: 3k something. Then after 3 month i sent mail to tikona customer care to disconnect the internet service.
But still i am geting call from tikona customer care about payment.
Why i am getting calls. So please check again and don't call me .Otherwise i will take action....

The technician who was there had no knowledge of setting up the router.We were promised that the head guy will come and do that job the next day .full payment as mentioned in the ad was taken .
almost two weeks after that, the response to our call is "no, we don't set up router .it will cost you rs 250 and we will send a guy "
Really bad service...

User id: [protected]
Email id: [protected]@gmail.com
Mobile no.[protected]
Address: d2/6, ddu residential complex, near deen dayal upadhahy hospital, hari nagar, new delhi

No reply from the company. Do a action on my complaint asap.
Trying from last 2 weeks. Its bother so muchhh
Worst experience again...

I have complained several times regarding connection problem in the past 7 days and the company has not bothered to respond to anything and the technical staff is misbehaved...

Hi

My tikona broadband id is -[protected] and my name is ketan patel from new naroda, ahmedabad.

I am writting here about my internet speed issues all the time.

I stopped complaining since one month and they started to torture me by not giving speed now. I attaching image which is showing very low speed 0.64 mbps and plan is 4mbps.

Tikona is rubbish company. I request everyone not...

Hello Sir,

My Tikona ID: [protected]
In October 2015, we shifted our home. In my new place, internet is not working fine. we complained and finally we ended with disconnecting internet.
From OCT we didn't use internet. After that i went to Onsite and returned on April 2016 and closed account by paying billl of RS: 1240/-
Tranction ID :[protected]TPC[protected]

On 4th June one of your associate...

Hello,
On 30/03/16 I had asked you to disconnect my tikona connection as I wont be needing your serves from here onwords but still I haven't received a conformation letter from tikona.

I have called your customer care executive many times regarding this matter but still I haven't got any conformation letter in written.

Thank you,
Vaishali...

Hi Team,

My already registered complaint in the same forum dated :Jul 7, 2016, link :

https://www.consumercomplaints.intikona-charging-for-no-usage-c1324875#c2513027

Is still not resolved by Tikona and in fact now they are harassing me by sending the 'Demand Notice' for the disputed amount. I have already lodged complaint here so many times, but issue is still not being resolved. Its more than...

Id no [protected]
i was facing speed issues. so i checked my speed from both tikona speed tester and bsnl speed tester. both were showing different speeds. Tikona deceives us, the speeds they show are absolutely fake.. we get a lot lesser than shown.Infact when i called them regarding the same they were not ready to accept the same and kept on disconnecting the calls and asked me to call wifi router department. the wifi router people...

Hi,

I have taken the Tikona broadband here in Kempapura, Bangalore. I had been promised a speed of 4 mbps. But that worked only during the demo and for first initial few days. After that the speed is not even 1 mbps and the site 1.254.254.254 doesn't even load most of the times. Its like paying all the money to see that site loading. without it I cant even connect to the internet. Take BSNL but not Tikona. They have the worst...