Tikona Digital Networks Complaints & Reviews

I requested for disconnecting tikona in april 2016. Service man disconnected the same and took all the equipments. The wifi was not good at all in my area. After two months i started receiving harrastment calls from tikona, that the bill for may month was not paid and they are filing case. I have even tried to find the logic with them, and they say if you start using our service again we can reduce 600 out of 1600/- amount which has be paid...

Hi
Customer ID [protected]
Since last year am using there services and facing problem since then. As per their internet plan they offer 20 to 30gb at 4mbps for 1 month in Rs 750 approx.
I was facing problem since the beginning but I didn't take it seriously so I was using it and paying the amount as per the plan Now from past 2 months i have send them n number of emails regarding the problem but either they send so unprofessional...

CUST ID : [protected] in name of Pritesh Kundaliya

I'm facing problem o[censored]nidentified network from i bought to till today.its about 8 months.i registered complaint around 30 time in 8 month.whenever i call tikona care complaint registered by auto mode then u can't call till 24 hours so i have to wait for 24 hours.after 24 hours i called again, waited after 15 min (15 Rs for 15 min)transfered call to technical executive they...

Dear Sir/Madam

This is Vikas Sharma from Faridabad, by mistake I have considered to get a broadband connection of TIKONA. I ve been complaining from the date if installation of this connection, which is not working most of the time.

It is my humble request kindly disconnect my connection at the earliest and refund the amount paid by me.

Regards
VIKAS SHARMA...

I raised a disconnection request on 30-May-2016 by calling Tikona customer care. They stopped my rentals but kept my user ID active. I many times called Tikona customer care number and asked them to terminate the services completely to which they never responded positively and kept calling me asking me to switch back to my previous plan.
As they did not terminate services of my account I unplugged LAN cable from their rooftop device...

Hi,

I had been used Tikona broadband since February 22, 2015. And I had been paid my every month bill on time without any overdue.

At the end of September 2015, network was totally down, I was not able to use the network and complaint about the same to customer service. But I did get not any proper response/solution/complaint reference from them anymore.

Finally, after a week they said your area...

Hi,

User id: [protected]

I have started the service on 14th July 2016 with 3 months subscription. For that purpose, I had made a payment of 2674.00 Rs.

Though the service tenure has completed 2 calendar months, I neither achieved the necessary speed nor the service. The internet was hardly available for me to use. I have been promised on multiple occasions that the issue will be fixed in 24 hours,...

Tikona - Pathetic service and no accountability.
Got connection on 08 September 2016. Paid Rs 1000 online for 4 MBPS, 50 GB plan. It worked with the worst possible speed (0 to 190 kbps) on that day.
And no internet since 09 September 2016.
Called customer care twice. Still issue not resolved.

But Tikona doesn't stop to harass the customer at any level.
Received the below message today - 14 Sep...

Hi,
I have subscribed 3 months tikona xaqd2048k (customer id-[protected],
Billing account number (ban):[protected] making advanced payment of plan. soon after making the advance payment my internet connection was frequently disconnected and speed becomes very slow. after that i decided not to use the plan for the next quarter but they are sending me bills for next quarter about 2365.00 and every month they are increasing bill...

Hi,
I have subscribed 3 months tikona bbm2m500 (Customer id-[protected]) on 25 april, 2016 by making advanced payment of rs.1718/- (Payment id: 1-[protected]). Soon after making the advance payment my internet connection was frequently disconnected and speed becomes very slow. I had made several complaints regarding the same problem to the tikona customer care since very beginning of connection but did not got any satisfactory solution....

Hello Sir,

I Ramesh Dumala used tikona broad band service from November 2015 to march 2016 with user id [protected] and from april 2016 iam not using the service because i shifted my house to narsipatnam but still iam getting the bill for every month and i have paid all bills up to September 2016 and iam attaching the bills and iam getting the calls from tikonacare and from [protected] regarding the legal matters so please resolve...

Since May 2015, I never got proper connectivity from Tikona. I Complained by phone and e-mail several times. But no result. I also requested for surrender Tikona Service but no action. I have lost money and time both due to your irresponsible activities.

Now since a month I am getting mails, messages and phone calls from Tikona Billing Department and Outsides to pay last billing. I am really surprise and feeling irritation....

I have problem in my internet connection very frequently infact every two days.
i waste my time calling the worse customer care i have ever seen in my life. their meeky replies are the issue will be resolved. i pay them for whole 31 days what i receive in return is half of the days i do not have any internet service. these people think we are fools to call them so frequently. they do not take any single action from their side.
br...

Hi my name is diwakar yadav and my user id is [protected]. Actually i am very upset and angry with tikona services. The reason is few months before i recieved a call that my tikona bill is pending of somewhat 1000 or so which i paid the very next day i recived the call and told him to cancel my connection as i have to shift to a new place and he agreed that its cancelled and you need not to worry but after a month i recieve a call again that...

I am Kaushik Birmiwal,

I had lodged a Tikona disconnection (connection no [protected]) in May 2016 as I was moving out of the apartment in few days time. I requested the Tikona customer care people to disconnect the connection right away but they kept insisting me not to continue the connection, rather transfer the connection to your new location or to your friend/relative to which I clearly said NO and told to disconnect the...

HI Team,

I have mailed to Tikona care regarding the disconnection of my connection and even though I have called them multiple times. I got a call from you executive regarding the 5 days of free service so that they can resolve my issues. I then insisted for removal of my connection. After having a chat regarding the removal of connection, I again got a call and she told me to continue with the connection and the amount that...

I have been facing frequent loss of internet connectivity for the past one month. I was initially informed by their technician that its a router issue and so I got a new router but the issue remained unresolved. I called up the Tikona Wifi setup customer care and they confirmed that the issue is with the Tikona wifi weak signal and dropouts.
Subsequently I raised the issue again and even sent a mail with the above info from the Tikona...

I had taken a new connection in Vasai (E) after seeing the advertisements across vasai and before taking the connection I had spoken to the contact person "Abdul" about my requirement, to which he suggested me to go for the 3 month plan so that the installation becomes free for me, to which I told him that I would be out of Mumbai starting September so it will be a waste of money.

He was very kind (sarcasm) to tell me that...

Hi, I am RAKESH PANDEY, user ID [protected], I was a customer of Tikona from NOV'15 to APRIL'15..
The delightful sick service, at worst situation, is acceptable but the real cause of it being so good in being the sickest company of all is it's unethical code of conduct for its customers.

I was quiet a lot irritated with its services and yet maintained the audacity of continuing its services for couple of months. Gradually...

Hi Team,
Id: [protected]

I am facing frequent disconnection issue. Till now more than 20 complaints are raised and still facing issue. No one is looking for permanent resolution.

Customer care team is pathetic. They don't send any reply to emails. I had sent 5-6 email but no response received in last 2 months.

Call center is poor. Agent and senior desk from call center are disgusting. Senior...