Tikona — Tikona - Legal notice filed by Tikona

Bhushan Xtrim

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

My user ID was [protected]. Since the service was very worst I planned to surrender the connection. I enquired about connection surrender procedure with customer care and they said I need to call them on the bill end date and raise request for the same. I Follow the Procedure then, I Contact executive will come and remove the connection Tikona giving me a number of Shonak Sonavane but he says to me "this is not my area." Call to Customer Care. 4-5 Times I call Customer Care but No one Can Pick my call just says call you back in 48 hours. Today 's Tikona Agent says Pay Full Amount of Bill otherwise take a Legal Actions what I Do Now?

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Tikona Digital Networks customer support has been notified about the posted complaint.

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Comments

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Bhushan,

Greetings from Tikona.

Please be assured that your concern listed May 12, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Bhushan Xtrim

from Mumbai, Maharashtra

5 Days Before Tikona Send me Machine Generated mail and Not Solved my Problem, , Its Very Worst Service
And Also Send me Another Bill and Add it Termination Penalty Charges 1500.00 .. What is This ???

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Mungase,

Greetings from Tikona.

With regards to your concern, we confirm that we have arranged an engineer visit at your premises for device recovery.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Bhushan Xtrim

from Mumbai, Maharashtra

Tikona Call Me to engineer visit at your premises for device recovery
But, No One Person Come at Home or Call Me regarding to device Recovery
I Submitted 3 different my Contact Numbers to the Tikona
First time tikona executive says to me your door is lock, but i take 2 days leaves to my office because of yours executive comes to my home, then how it Possible my Door is Locked.I give you 3 contact numbers and also i Present in my home.
I Also Contact Cutomer Care but No one Can Response to me.

Please Solve my Problem Immediately as soon as Possible.

Bhushan Xtrim

from Mumbai, Maharashtra

Tikona is Very Worst Service. Tikona Asked me 3 different my Contact Numbers and i also give it, 2 days After tikonasend a mail
"Please be informed you that as confirmed by our team your door was locked also mobile was switched off hence recovery not done."
Thats not True. Tikona Never Call me for the recovery.

Any one can please Give me Suggestion.

Bhushan Xtrim

from Mumbai, Maharashtra

Tikona is very Worst service Its not take any Action for my Quarries
its just send me machine generated mail..
Anyone can here please help me...