Submit a Complaint
Broadband
Tikona Digital Networks

[Resolved]  Tikona — Tikona network issues and pathetic customer services

Address:New Delhi, Delhi

Dear Team, This is regards for the net connection purchased on 5th May'15 by depositing Rs. 2650 as advance by trusting there team member. Post that not even a single day able to use there facility properly. Spent almost Rs. 800-900 on phone call without getting any solution. Now the company is not disconnecting the connection and asking me to use the way it is. Also I believe this company doesn't have any manager or even supervisor who can give a quick resolution for this simple problem. The services are pathetic and now they are not refunding the money back and no body dares to call to resolve this issue. Requesting you to look into this matter at the earliest as now they have harassed so much that now in turn they should pay for the harassment indeed. Warm Regards, Shashank Rajput
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

Related Tikona Digital Networks reviews

[Resolved]Tikona - Not resolving issues[Resolved]Tikona - Tikona is trying to extort money from former customers under the pretext of case filed against us at Delhi Court.2[Resolved]Tikona - Regarding tikona Disconnection request not taken.[Resolved]Tikona - Disconnection request not being processed[Resolved]Tikona - Poor Internet service and harassment by legal coils
View all 5782 Tikona Digital Networks Reviews

Comments

Dear Shashank,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU0066 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Reply
Dear Shashank,

This is a gentle reminder to follow-up on your concern listed on Jul 31, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU0066 in the subject line.

Regards,
Tikona Care
Reply
Dear Shashank,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    View all 5782 Tikona Digital Networks reviews & complaints
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information