[Resolved] Tikona — Tikona person is cheated | |||
I have taken Tikona connection at my home on 19june 2016.internet service working good and speed also good. but my complain is against tikona person who install my connection at my home. i was buy router (TP link 150 mbps) rs.1050 by him.but after 5 day router is not working.i call him .he ask me contact to tp link router service site.i was also visit tp link router service site at Sativali vasai east. but i was sock when tp link router service person ask me this router is republished router and also without serial number and warranty. when i call tikona preson again he not receive my call right now.i trust tikona person and buy routre with him but he cheated me. now i purchase 1 new router (TP link300 mbps) just rs.1150 local shop. so pls anyone not buy router by Tikona installation person.and also request to Tikona digital service pls pls don't allow to sell router your installation person. kajal patel Was this information helpful? | |||
Aug 24, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Tikona Digital Networks Customer Care's response Dear Kajal, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL0464 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Jul 08, 2016 Tikona Digital Networks Customer Care's response Dear Kajal, This is a gentle reminder to follow-up on your concern listed on July 5, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL0464 in the subject line. Regards, Tikona Care | |||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Already shared my concern via mail on 7th July 2016, 8:43 pm. to [protected]@tikona.in but till time I have not received any reply from your team.
My email subject line was Reference number TIKJL0460.
Kindly check your email.
Thanks,
Kajal