Tikona — Tikona Slow Net Connection | |||
Have taken tikona net connectiona and always facing the slowness of the connection. Have taken connection for 2 mbps and most of the times the speed is very low that even google is not downloaded or else very moderate speed. I have raised several complaints with the customer care and they never provide a proper response or solution.I am paying around 1066 rupees per month and i am not getting the promised speed or service. I strongly suspect cheating and forgery either by the employees or the company. What i am demanding is the speed that is promised or else kindly take action against the company. Below are the details of the complaints(few) raised. 28/aug/2013 - speed problem (just 167 kbps) - complaint number - 1-[protected]. ( 24 hours) 29/Aug/2013 - speed problem (complaint number[protected] 14/Aug/2013 - speed problem(complaint number - (No complaint number was provided) 21/sep/2013 - no connection at all - 1-[protected] 28/sep/2013 - speed problem ( complaint request - 1-[protected]) 13/oct/2013 - no net connection - 1-[protected] 28/dec/2013 - Very very slow net connection - 1-[protected] 13/jan/2013 - very very slow net connection - 1-[protected] Note:- The above are just few complaints that are raised till now. Others either i missed out to notice the complaint number or they have not provided the compaint numbers. I request to take strict action against such forgeries/Corruption which are been practiced by the private companies against the public. Was this information helpful? | |||
4 Comments | |||
Comments
Dear Sreeram,
This is a gentle reminder to follow-up on your concern listed on Jan 13, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJN0794 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Jan 13, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJN0794 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number TIKJN0794 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care