Tikona — Tikona worst broadband service and fraud company in collecting Money thru theatening legal criminal consumer cases | |||
User ID [protected] I am on a huge suffer and trouble with tikona for last 3-4 months. It gave me great trouble .no service and proper support provide after many complaints. In 4 March 15 I asked for termination of my connection and not pais my last bill due to the poor service and no support on the reversal of pending 350 rs. Informed the customer care about all this during many calls starting from MAR 3rd and wrote a mail even to the customer care on 6 mar 15 to stop my service as a remainder. and spoke to the customer care to please collect your wire and other equipments from my house and even updated the same to the local team too. They too acknowledged that they will collect the devices. months. ... many phones regarding bill payment received by tikona, I explain the issue clearly about the reversal to be given and i PAID THE BALANCE 400. Even after this I saw many bills been genarted continusly for two months and late fees too has been added to it. Finally i recived mail by april 17th on the final settlement of 450(Pending 350 reversal and late fee of 100) and termination of connection. The device has been collected and the connection has been terminated. After 2 months now I recceived a call [protected] from Delhi STATING THAT CONSUMER COURT CHAMBER and she said that company case a file against me AND I HAVE TO PAY 1022 rupees of pending amount now immediately to solve the case without any case filing and issues. I don't at all understand how come they can file a case on me for which THEY HAVE TO PAY ME 350 and how the amount has been made as 1022 I don't have a clue. I contact customer care more than 10 times . Please rectify my problem and close my case. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Please do reach out to tikona and speak about the issue and try to resolve it without nay pending payments and closure of my account. or file a case against them in reverse for their abrupt behaviour and worst service and unwanted charges and threatening of customer. Attaching one more proof for termination request on mail
Reply
ARM BIO ORGANIC PVT LTD 208, BELL E VISTA COMPLEX, RACE COURSE,
ALAKAPURI VADODARA-390007, GUJARAT
Subject: – Request a refund .
Dear sir
I applied for TIKONA BROADBAND on 23-MAR-2015, my user id no is :
[protected] but no connection from TIKONA till date. Then I applied for
cancellation Since last 1 month there is no any call or mail regarding
my refund.
We would like to insist for the refund of the advance amount paid by us
while placing the order. The net amount Rs-3486/-as paid by case on date
23/03/2015 is to be kindly returned .
The other thing is TIKONA engineer came to look for the issue at my
place but Actually they don’t have any knowledge of the actual working
of the Broadband line. They are not able to recognize any problems and
just go with troubleshooting on trial and error basis, no logic behind
that...
At the time of installation they don’t told me about visibility problem
and after installation they people said there is visibility problem in
your area.
So here I request you to make sure that they don’t do with other people.
Kindly arrange for the early payment of the refund amount rather at the
earliest possible.
Yours
Vincent christian
this is my detail. i am suffer from same problem
ALAKAPURI VADODARA-390007, GUJARAT
Subject: – Request a refund .
Dear sir
I applied for TIKONA BROADBAND on 23-MAR-2015, my user id no is :
[protected] but no connection from TIKONA till date. Then I applied for
cancellation Since last 1 month there is no any call or mail regarding
my refund.
We would like to insist for the refund of the advance amount paid by us
while placing the order. The net amount Rs-3486/-as paid by case on date
23/03/2015 is to be kindly returned .
The other thing is TIKONA engineer came to look for the issue at my
place but Actually they don’t have any knowledge of the actual working
of the Broadband line. They are not able to recognize any problems and
just go with troubleshooting on trial and error basis, no logic behind
that...
At the time of installation they don’t told me about visibility problem
and after installation they people said there is visibility problem in
your area.
So here I request you to make sure that they don’t do with other people.
Kindly arrange for the early payment of the refund amount rather at the
earliest possible.
Yours
Vincent christian
this is my detail. i am suffer from same problem
Dear Subscriber,
Greeting from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greeting from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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