Tikona — Unauthorized billing, harassment and blackmail

Address:	Mumbai City, Maharashtra, 560016
Website:	www.tikona.in

Tikona's service was too bad and the connectivity was very unstable also the fpu which they measure was poor in terms of reality.

Due to this i complained many times - since the i had the connection with me i paid for what i haven't benefited.

Hence i opted for a cancellation in the month of june 2015 and paid all the dues on july 2015 - however the connection wires were not removed. The customer support service agreed for my cancellation.

Even after this they kept on sending email will the bills for which i haven't used they had send suresh a representative (Claimed) came down and told me that he will cancel the connection - when i asked for the refund of my depository fees he evaded saying that i will get a refund - but failed to receive.

In january another representative came to my door step and shouted at me for not paying the bill and made a few calls and made a scene on the road and removed the wires and went off.

Now today i received a call from a lawyer named priyanka (Claimed lawyer ) from delhi with bar council number wn/999/2013 - shouted at me threatening that with in 15 minutes i should appear in the delhi court for hearing. I couldn't work and concentrate on my job due to this undue legal threat.

In t&c of tikona it was mentioned that all disputes are under the mumbai jurisdictions only

I have no idea what to do and whom to contact.