Titan Company Complaints & Reviews

I had purchased diamond ear rings from your M.I.Road, Jaipur store. At the time of purchase it was assured that If theses will exchanged at any time, it may exchanged with other items and the value will deducted by 5%. Now after approx two-three years I want to exchange and go to store, I was shocked that value of these items is only 13000/- against value of 23000/-....

I have purchased titan octane watch from Gujarat VADODARA, it is just 2 months past and I am facing lots of problems(It is getting stops sometimes) in watch. I have complaint 4 5 times at Vadodara Central mall for the same but they gave me watch back by saying they have changed whole machine. But still I am facing the same problem. Now I am in Abudhabi so I cant go there and complaint it again. So kindly guide me and do needful as soon as...

Watch under warranty- could neither be repaired nor be replaced by the company. Company now refusing to refund money. Says it will only allow me to make equivalent purchases from a select range of watches in their store with series of conditions.
Mail to help desk of the company not reverted since 27/12/16 despite repeated reminders to their cusgome care executives and despite the company assuring revert within 48 hrs.
No...

I also had bought a fastrack watch from a showroom of bhubaneswar, odisha. At the purchase of time they told me you can repair your watch in all india. But when i went to titen showroom in bangalore, they told me, no you can only repair at the purchase of showroom. Whats going on... Its total loss of my money and my time. I will never buy any watch from this type of showroom and never do the extension warrenty....

Dear Sir/Madam,

This is regarding my Titan Watch which I bought almost a year ago and and I was using this watch rarely because I use other models of Titan watches.But about 2 months back the said watch fell down from about 2 ft height and all the index on the dial comeout and i got it serviced from one of the authorized service centers and again after 2 days same problem happend and this time also i got it serviced and now...

I am complaining about a diamond wedding ring purchased by me for my bridegroom on 31.10.2013 which is defective and Diamond has come out from the grip of ring which I have complaint several times verbally to your Tanisq shop at Gariahat Kolkata but they have told that they will send the same to their workshop at Bangalore and it may take two to Three months to refit and return the same which I do not agree.
This my earnest request...

I got replaced belt of my RAGA watch white in colour but within a day it became defective, we approched the shop for replacement as it was on warranty.The watch along with warranty card was deposited to the shop on 18/09/2016 vide shop varlant no .D 09770 dated 18/09/16 but inspite of passage of three months it has not been replaced and no date been given for delivery of the watch.Under such circumtance what customer should do without watch?.Please...

Dear sir /madam.

I would like to bring to your notice that i have been a regular customer of titan products and i bought the specs from titan-eye store in surat on ghod-dod road on 04/03/2013. Recently one of the lens broke s o i went there for the new lens. They said new lens and old one will be mismatch. So go for both new lenses and we went for both the lenses though only one lens was broken. I trusted them with that. I...

I have buyed an titan raga watch on 10/11/2015 for my mom at Rs. 6000/- from chandmari titan store and after few months it stoped working. I have submitted the watch for repair for more than 4 times till today but the problem has not been solved.Last time I have submitted it on 13/10/2016 for repair and asked them to replace the watch as there is no surety that this time also it will not show the problem but the staff reply was that "sir...

Hi,

I have returned bracelet as it was damaged piece because of poor quality.
Return request generated on 26th Nov, 2016. And I supposed to get refund amount at least by 30th Nov as i have provided Cancelled cheque on same date (26th Nov).

After that I have followed up respective person (Mr. Ved) from Tanishq JM Road Pune, Maharashtra, every time i got answered today it would be done.
But till...

I am a customer of tanishq, bought several tanishq products in the past. So I went there for submitting my monthly installment and requested them to resize my ring which is not a tanishq product. Despite my persistent request, they were adamant not to resize my ring. I couldn't understand what type of customer loyalty is this that I am going there every month to deposit my installation and instead they can't agree to my simple request of...

My Brother have purchase watch in 2013 the extended warranty is till 2018.
The last few days watch is stop working then i have go Titan Service Centre, Tilak Nagar Road, Dombivali East, Thane Mumbai but the your service person has told me the watch has not repair here because the watch is not purchase in our showroom.
If the watch is in warranty so why is reject our product.

Regards,
Sayali Mahajanbr...

Dear Sir
This is to put on record my disappointment in your products and also services, which I feel is atrocious.

I purchased a Titan design 6147NM01 from your popular Gariahat outlet Titan world Kolkata on 3rd June 2016. The wrist watch barely ran for a fortnight and it " konked off". I took it to Gariahat outlet and the manager sent it for repairs. Again your watch worked for counted 10 days and I had to lead to...

I have bought a tommy hilfiger watch in 31st july, 2015 and paid the warranty for 5 years. But the watch is troubling me for the past 8 months. i have submitted the watch to 3 service centers and they all have kept it for 2 months each at their service center saying we have to send this to bangalore and get it repaired. But all the times i have taken it back its still doesn't work.

I have almost paid 9000/- for this watch but...

I had ordered two tanishq earrings through titan.co.in, they had sent the courier through BLUE DART. BLUE DART did not deliver waybill number [protected], but has updated the online status . I suspect that he faked my mother's signature .
on cross questioning with blue dart, delivery man is lying that he has delivered the package .
snsingh
varanasi
up
BLUE DART COMPANY ADDRESS OF VARANASI WHO"S DELIVERY...

My titan watch not working after 4 time repair from titan repair center, i am so un happy with the service provided by the titan as even after 4 time repair my watch is not working. I had to go to repair center again and again at bhopal for repair. Model no.Titan 1587sm01.Shop name choice corner were i have given my watch for repair 4 time.
Hoping for a positive reply and promt action from your end.
Name-swapneel p
mob...

Hello i have submitted my watch for repair since watch gold polish fainted and is under warranty till 25 dec
They have kept my watch for more than 3 months and every time they come with the excuse that company is not responding
I ma seriously pissed off this was a gift and other than my time consumed for follow up my emotions are also being hurt
very poor response from titan pl take it up
Purchase place : Forum...

I have purchased watch though snap deal... When i open it after few days the watch is not in running condition. So i went nearst titan showroom and shown the product, they denied to give service to online purchase items so i went another showroom again got the same answers from them. Even i called snap deal they telling u have to contact with titan showroom only. Now what should i do... Showroom names are world of titans and just in time...

Dear Sir,

The event in chronological order are as follows:

1. Visited Tanishq Aurangabad with daughter. Choice the Ring for daughter as birthday gift . Size not available. Order given. Deposited amount 2500/-…. on 31st Oct. ‘16
2. After @ 20+ days, Tanishq communicated Ring is manufactured & requested for collection.
3. Visited Tanishq with family & daughter. Found Ring is undersized. Tanishq...

My fastrack watch was having key probleme so i went to titan watch showroom of wardha, maharashtra, pin:
442001 he have told me "rs.120 for changing of key", then i ask for bill so he generated bill of rs.93 i have paid rs.93 only for key changing of my watch, he have taking rs.50 as service charge and rs.33 for key, i need answer for my two questions:
Why he is taking service charge if servicing is not done? And before i ask...