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Universal Travels Complaints & Reviews

1
Last updated Jun 7, 2024
Complaints 142
Resolved
14
Unresolved
128
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Universal Travels reviews & complaints page 8

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B
bijupanak
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating the Customers

Address:Nagapattinam, Tamil Nadu

I booked a ticket from Ernakulam to Pondicherry via Universal Travels - While booking the ticket it mentioned AC coach adn they charged 650 per head and while boarding they gave a a non ac bus which is not worth for 300 to travel in that bus... and when i call the customer care on[protected] they speak as if they dont know what is happening and asking me to contact the local office, not sure why they have customer care !!

Ticket...
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M
Manoj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collecting fares abnormally and torturing the passangers

Hi all,
I am living in bangalore from last one month and my native is Chidambaram, Usually my travel fare for airbus in Universal is 400 Rs.But the travel peoples in Bangalore are charging 600 Rs for the week ends.And also they are torturing the passangers by the name of special busses, They do have online booking which is not working and they are not considering the online tickets.

Why dont we have any rules and...
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