Universal Travels Complaints & Reviews

This is the worst travels in india...very bad behaviour by the office staff . especially in pondicherry office...bad conditioned buses. not reaching on time...if its supposed to reach at morning the they will take it till the evening...please take necessary changes against this...or stop your travels and choose some other business...

Booked ticket on Universal bus.very very worst service ever had in my life. Booked my ticket on 14.7.15. the stated departure time was 10pm but the pick up arrived only at 12 midnite, leaving me stand alone near thiruvanmiyur. Being a girl had to be there without any safety with no one around. Even after the pick up due to improper maintenance the bus broke down and my travel time was delayed an hour again for change of bus. Even after the...

sir my name is jeeva yesterday night i traveled my universal travels from karikkal to coimbatore (9.00pm). The bus timeing was 9.00pm at karikkal but the bus came 10.30pm only and the bus reached coimbatore city at 7.30am . when the bus reaches the city the bus stopped due to some problem . So we all tock a town bus from there to the bus stand.the bus driver also did not no the root of coimbatore he was rounding the trichy city to find the...

My names Thilakraj, I had booking one ticket Tuticorin to pondicherry, booking for online, booking date 31/5/2015. Boarding time 10.20Pm I am waiting for 2.30 Am, bus not will coming and Area agent not will respone. My ticket message forwared it : UNI1224710 On universal travels tuticorin to pondicherry seat number 23, On date 31/5/2015. Boarding time 10.20 pm boarding at Tuticorin_Bharathi_Tvls_Near_new_busstand. So please refund my...

My name is Ronald. I booked a ticket from chennai to velankanni. the trip is on 25/04/2015, PNR: UNI 1183816, i booked through PAYTM. The paytm ticket id: OAW7Z6, order id:[protected].I contacted the bus operators.They said the bus has been cancelled. But i didn't received any calls or messages from their side. i contacted an agent from universal customer care he said the bus is available. When i contacted the office in chennai, they said...

Bus Service: Universal Travels;
Date of . Journey: 08.03.2015 Travelling from Cudalore to Chennai: Ticket No : UNI1150500
Scheduled departure Time for Cuddalore - 4.40 PM
Passenger : Mrs. Moitree Ghoshal, Contact [protected]

Dear Sir/Madam,
The above passenger is supposed to leave Cuddaore on 8/03/2015, through your Bus Service mentioned above.
Around 3.30 PM, when your office at Cuddaoore...

This is Manoj, I had booked for a bus through Redbus.in from Karaikal to Chennai for me and my parents, Please find below the travels and ticket details, - redBus mTicket - Karaikal to Chennai TGAW97799573 UNI1048912 Universal Travels 11:10 PM Oct 5, 2014 26(M), 27(M), 14(F) Rs.1800 Below are my concerns, 1. Bus that we traveled was worst in condition, There was strange noise all through my travel. Please find attached...

We bought a ticket from Pondicherry to Coimbatore for AC Volvo Coach from Ibibo for Universal Travels on the 17 th of August ' 2014 with Booking ID - Operator PNR No. UNI1004576 and GOIBIBO booking Id - GOBUSMOB[protected] . The departure and arrival time of the Bus was suppose to be 17:30 and 02 :30 respectively . The Bus we were asked to board was a Non - AC coach which was intentionally travelled to 300 KM in wrong direction towards...

Dear Sir/Madam, Thank you for contacting Avenues. With reference to your mail, please find the below details for your kind persual. ORDER NUMBER AUTH CODE STATUS UNI948439 062734 Successful Transaction UNI947690 033156 Successful Transaction// this ticket is not issued but payment cheated UNI948449 064005 Successful Transaction UNI948442 063393 Successful Transaction The above successful transactions have been...

I book 2 tickets through RED bus in Bangalore from NAGAPATTINAM to BANGALORE on[protected]. The bus departure time is 20.35 & we (My MUM & my self) where standing in the pickup point (Nagapattinam Hi way) from 20.10 to 22.10. till that there is NO place to stand or sit. Just we are standing on the road as street dogs. During that time I got this mbl no of +[protected]. I called this no more than 100 times & no one picked...

I booked a bus tickets online through http://redbus.in from cuddalore to Chennai for my brother (travel date: 2/9/2011-Yesterday). The service provider was Universal travels. Bus departure time was 6.30PM as it is mentioned in the ticket. But he went to the travels place at 6.15 PM itself. Travel peoples claimed that bus went at 6.00PM itself which is wrong. They have asked him to board another bus and they assured him that they will change...

I traveled from Cuddalore to Ernakulam by bus no PY-02-J 1879 of Universal travels on[protected] and I had a sleeper bearth B7.

Ticket was booked online.

After boarding the bus I was told that the bus will have to be changed at Coimbatore which was not informed at the time of booking.I could understand from other passengers that none of them were informed about this at the time of booking.

This...

We booked a ticket from chennai to thiruthooraipondi in universal travels through redbus. We(myself,wife and 2 yr old son) were booked a sleeper seat and when we boarded we found that the seat was fully wet and we requested to change the seat. but their response is very bad. Lastly the cleaner provided a dirt cardboard and the fully dirt screen. With the 2 yr old son we travelled a very worst travelling experience. On the same trip, in tiruvarur,...

PNR# UNI407853 - Velankani to Chennai Dec 4, 2011
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This was a very bad experience with Universal travels Chennai. These people are irresponsible and really do not care about their customers. THIS IS THE NIGHTMARE EXPERIANCE THAT WE FACED ON DEC 4, 2011 BY ALL THE PASSENGERS TRAVELING FROM VELANKANNI TO CHENNAI.

We were waiting for the Bus at Velankanni on Dec...

All Guys Planning ur Travel & booking bus ticket pls don't book Universal travels. Very Very worst service provider for travels company.Universal travels employees like Driver & Booking agencies keep an Very Worst Mentality People. Particularly Travelling time not keep. Driver & Cleaner's are drinking brandy in travailing time.... Universal travels Stupid Service provider...So people pls book & journey in other...

Dear Sir,

On 20th of June we have booked tickets in Universal travels for 8 people for my family from vellankanni to Chennai,

while coming the driver was running the bus very very fast as me and the co passengers told him twice thrice to go slow , where he used busing language with us at last at 3.00am at nearby pims hospital ponducheerry the driver rushed into trees and the bus got fall down into trees, we...

Hi Sir/Madam,

I booked 3 bus tickets online through http://www.travelyarri.com from Pondicherry to Chennai (travel date: 23/4/2011. The service provider was Universal travels.
When i boarded the bus with my family (my wife and my brother), we found that our seat has been given to someone else. When i checked with the conductor of the bus, he and his friend were not behaving properly with me and i found myself helpless...

To Whomsoever it may Concern

I had booked a bus ticket (Sleeper Berth - Berth nos. B2,B3) from Chennai to Vellankani on the 11th Februray from Universal Travels. It was a 11:25 PM bus from the Koyambedu Bus Termnius. ( Bus Registration Number ending with 9177 )

The bus had a problem with the headlight and it was not functioning at all. How can the managment send such a bus without a headlight for a night journey??...

I booked a ticket from Ernakulam to Pondicherry via Universal Travels - While booking the ticket it mentioned AC coach adn they charged 650 per head and while boarding they gave a a non ac bus which is not worth for 300 to travel in that bus... and when i call the customer care on[protected] they speak as if they dont know what is happening and asking me to contact the local office, not sure why they have customer care !!

Ticket...

Hi all,
I am living in bangalore from last one month and my native is Chidambaram, Usually my travel fare for airbus in Universal is 400 Rs.But the travel peoples in Bangalore are charging 600 Rs for the week ends.And also they are torturing the passangers by the name of special busses, They do have online booking which is not working and they are not considering the online tickets.

Why dont we have any rules and...