Videocon D2H — selection of channels as per trai new regulations

Address:Solan, Himachal Pradesh

As per trai new regulations consumer needs to pay a basic ncf of rs 130 for 100 channels comprising of 25 mandatory dd channels and rest of 75 channels can be selected from fta channels or pay channels. And consumer is free to select these 75 channels. But when i tried to make my own pack on d2h infinity app for customer id[protected], my cart already had 100 channels which i can't delete. And on selecting bst for deletion of channels it showed 187 channels and that too with * mark, which can not be deleted. Hence, i am foced to pay ncf for 100 + channels which is not as per trai regulations.
Kindly resolve this issue
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Comments

My old number is [protected] i want to change my number to [protected]
Change my registration number
Customer id 41265821
Name halkedas mehra
Problem. Change my registration number
Old no. [protected]
New no. [protected]
Change my registration mobile number
Old mobile number ([protected])
New number ([protected])
Sir I have done my Videocon d2h recharge today but still now channel not activated and sms says please recharge your account has insufficient balance please activate my account as early as possible
Thanku
Customer ID no.[protected]

No. I want to change to. - [protected]

I want to change my registered mobile no of videocon d2h service as soon as possible.

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