Videocon Industries Complaints & Reviews

Jul 24, 2017

Updated by samp8008 sir my customer id is 92773061.. Actually we upgraded from standard set top box to hd set top box on[protected]. But now our account is showing that am a multiroom customer which iam not. Please help us to cancel this multiroom option from our account.. The box number of the (Standard set top box is [protected]) we are not using this box any more but still we are being charged.. No one is helping us to resolve this issue... Please take appropriate action to resolve this issue..

Jul 21, 2017

Updated by NaveenKumarV Gmail Converstion for reference :

Dear Videocon,

What is the status on encashing the money back certificate number 6429.

Thanks & regards
====================
Naveen Kumar Vemula,
BANGALORE
ph no: [protected](Ban)
====================

On Mon, Jul 17, 2017 at 9:43 AM, naveen kumar <[protected]@gmail.com> wrote:
Dear Videocon,

As requested by you i have sent the scan copy of the PAN Card in the mail. And requested documents for the maturity of the bond in post.
Postal details tracking number : RK[protected]IN
This is delivered on 13/May/2017.
You have acknowledged the same in the mail.

You haven't sent any cheque till date. What is the status of the payment. If posted the cheque, request to share me the details of the tracking.

Thanks & regards
====================
Naveen Kumar Vemula,
BANGALORE
ph no: [protected](Ban)
====================

[protected] Forwarded message[protected]
From: naveen kumar <[protected]@gmail.com>
Date: Wed, Jun 21, 2017 at 4:33 PM
Subject: Re: Confirmation of Receipt of Bond Certificate
To: BMO Support <[protected]@vgmail.in>

Dear Videocon,

Please find the pan card scan copy attached in the mail and do needful at the earliest.
I opt for money only.

Thanks & regards
====================
Naveen Kumar Vemula,
BANGALORE
ph no: [protected](Ban)
====================

On Wed, Jun 21, 2017 at 4:09 PM, BMO Support <[protected]@vgmail.in> wrote:
Dear Customer,

We have received your bond certificate no 6429, we are on the process of redemption of the said certificate.

Please note we have not received following document. You can send scan copy on mail accordingly.

1) Pan card

Please send above documents immediately to get the redemption amount at the earliest.

You can also avail any Videocon product to avoid the loss of TDS amount & benefit of discount.

Kindly bear with us till the time.

Thanks & Regards, ?

BMO Team

cid:image001.[protected]@01D2E066.F305B810


From: naveen kumar [mailto:[protected]@gmail.com]
Sent: 08 May, 2017 10:55 AM
To: [protected]@videoconmail.com; [protected]@vgmail.in; [protected]@vgmil.in; [protected]@d2h.com
Subject: Request to share the process of cashing the money back certificate.

Dear Videocon,

I got an money back certificate for an mount of INR 6500/-, on purchasing a DTH Satellite LCD TV model 2201 on 25/06/2010.
It is ready for maturity. Please do share me the address to which i need to send this money back certificate.

Attaching the certificate scan copy along with the Bill scan copy in the mail.



Thanks & regards
====================
Naveen Kumar Vemula,
BANGALORE
ph no: [protected](Ban)
====================

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Jul 22, 2017

Updated by NaveenKumarV I have already sent the signed physical documents as requested by you. Videocon has acknowledged the receiving of receipts. See the above mail conversation. Adding the scan copy of certificate for reference. Also attaching the tracking details of the registered post

Aug 23, 2017

Updated by Ankit Jayant I already send all the required documents but still not get any response.

[protected]@yahoo.com
[protected]

Jul 13, 2017

Updated by Deepak kumar Singh No action taken on the complaints raised for the same

Jul 11, 2017

Updated by sukhi singh Please change the my mobile no. My custmor id no 12489128. Forget the old mobile no. My new mobile no is [protected]