Videocon Industries Complaints & Reviews

Sir, I purchased Videocon mobile A31 in March"14 after 3 months it's touch key problem started. I went to service center on 22-july-2014 and submit my handset and they told, it will repair after 8-10 days after 10 days they told to wait for 5 more days, and again and again they are going to pros pone the date, after one month they didn't return my handset and also not giving any clear response. service center executives are not having idea...

Sir/Madam, In month of Jun to Aug'14, since AC was not cooling the room we made a complaint many times in these three months. Service person attended the issue, identified the some point and resolve it like cleaning. After rectification, filled gas it worked fine but within a week it stopped cooling. Since then we contacted them directly saying the issue till today no one attended the issue. AC have some problem due to which water comes...

we purchased a videocon LCD tv from ELEKTRA HOMATES, 537 Ashoka Building, main road, north bazar, Cherthala, kerala on[protected] . Now there is a problem with its display and nothing could be seen, only the sound could be heared..when we contacted the shop they told that as the warranty had expired they cannot do anything.what we have to do for this problem? tv model:LCDTVVBL 19SBH-FLA. Bar code[protected]. our mail id : [protected]@gmail.com...

Even after multiple complaints to repair a newly bought washing machine, no service is provided, just the false promises. Every time manager assures that the person will come but no one turns up. The machine stopped working just in a month's time and from past 1 and half months is still out of service. Manager- Chandrashekhar - [protected] Bangalore Model- Vediocon Semi Automatic Washing Machine, 6.0 Kg-VS60A11...

sir, my below emails to videocon mobile has still not been attended:- From: KAPIL KUMAR GUPTA [mailto:kapil.[protected]@eil.co.in] Sent: 19 August, 2014 9:25 AM To: '[protected]@udcl.in'; '[protected]@vgmail.in' Cc: '[protected]@udcl.in' Subject: videocon A52 mobile purchased December 2013 IMEI - [protected] Dear sir, Refer trailing mails, as my touch screen was not working I was told that the screen needs to be changed and it will...

I Bought a Videocon Mobile A31, in Feb this year (2014), in about 2-3 months I had problem with the phone and approached a service centre in Chennai who said the on/off switch needs to be replaced to get it repaired, they said it would take 10 days to get the spares and asked me to surrender the phone to them, I did so on 15th July'14, after continued follow up also I did not get my phone as committed rather they informed me that the mother...

Hello, Customer No:93582098 I had renewed DTH connection with South Silver Package which included 1)Times NOW 2)ET NOW Now after recharge the two channels are not available am told by your Customer Care people that the 2 channels have been removed, without prior notification, and replaced with BBC World and NDTV Profit. How can you change channels just after me recharging for another year? How do you justify this kind of duplicity...

Product: videocon - refrigerator, vcl-80z sh.
Purchased from arvindra electronics pvt. Ltd. (Chd) on 15.02.2010
Defect: no cooling: reported to the a/m dealer on 11.08.2014 at 11am. Was told that my complaint was being forwared to videocon centre.
No one turned up for two days.
Contacted videocon, tel. No.[protected] on 13.08.2014 at 1200 noon.
No one turned up, i kept making calls on a/m tel. No. At last...

We purchased a Videocon LED TV from Nandilath G Mart Trivandrum, Kerala on 11-January-2014. First they gave a TV with Audio Complaint. Then they replaced it. Now it has Video complaint. Very poor service. I am very much frustrated. They cheated us. I want a new one. MODEL NO. LEDTVVKC32HH-2MB SERIAL NO.[protected]...

One of the biggest mistakes of my life - bought a Videocon AC as I was looking for a budget model, and after the first year, it has been nothing but a complete NIGHTMARE. 1st Experience: The AC stopped working after 1 year so I registered a complaint by calling Videocon "Customer Service". The complaint was assigned to this OUTSOURCED service agency called 'HI-TECH SERVICES'. The guys first took a good week or so to visit, and when...

Dear Sir,
I have purchased a Videocon calling tab VT75C on[protected] from Infibeam.com online shop. On[protected] I faced a display or automatic power off problem. I rushed to local service center of Videocon and handedover my tab. they kept my tab with them for 15 days and gave me on 13.05.2014 with a dry battery condition. I kept my tab charging and found the same problem. On the same day I approached the service center and they...

Dear sir, I Mr. ajit walke would like to inform you that we had purchase a videocon LED TV to from super electronics F-4/14, sector - 6 C.B.D. belapur navi mumbai - 400614 on date[protected]. and it was with one year warranty period. when i was switch on the tv on date[protected] it was not start or display. then i was register the complaint to customer care on date[protected] and the complaint no - THA[protected]. then service engineers...

Dear sir/Madam

I bought videocon led tv in Dubai from gitex on 11/10/2014.write now it is not working there is no display, i am already make the complaint on 20/07/2014, complaint number WAR[protected].I got massage from your service center your problem solving within 2 days otherwise you can contact area incharge con [protected], when we are calling this person every time after 2 days, after 3 days, your part is not came like...

Sir My Name is Rohan Comp No GHA[protected] add A-30, Near Delhi Press, Site-4, Sahibabad Ghaziabad U.P. Pin 201010 My Refrigerator is not closing right from the gate of the Refrigerator gas has turned out I also inform you three times but was not an advantage Your Engineer has come to visit three times but was not a solution to fix my Refrigerator please give thanks...

Sir,
I am enclosing the email already sent to the company. But there is no response from them till date.


From
Shri.Koothan Manohar,
No.316/2, Sumathi Illam, mobile. [protected]/[protected]
Edison Street, Nataraj Nagar, email. [protected]@yahoo.co.in
Kochaadai, Madurai-16. [protected]@gmail.com

To
The Customer Care Manager,
Videocon Tablets & Mobiles.br...

Sir,
I am attaching the email already sent to videocon service centre.


From
Shri.Koothan Manohar,
No.316/2, Sumathi Illam, mobile. [protected]/[protected]
Edison Street, Nataraj Nagar, email. [protected]@yahoo.co.in
Kochaadai, Madurai-16. [protected]@gmail.com

To
The Customer Care Manager,
Videocon Tablets & Mobiles.

Sir,
...

I had purchased one AC 1.5 tone ( H & C) immediately after using for some time, some error occurred so it stopped working, service centre at srinagr was informed they told us that gas has leaked, so they refilled gas it worked again for some time, then same problem repeated, they were called they said compressor of of the system is defective, they replaced compressor and they installed samsung compressor in it, now a days gas again leaked,...

Sir I had purchased a Videocon washing machine on 18.10.2013. Soon after the machine stopped working. We made a complain but the machine was not improved up to the mark and it showed the same problem as it was earlier. After that we made complain more than 25 times but still no heed was paid. And the machine is still lying dead as a useless junk. And its under Warrenty. So sir I request you to look into the matter and take necessary action...

Dear sir, i bought videocon vt75c calling tab on[protected] from our local dealers (Roadway Mobile Kohima, Nagaland). From the date of purchase it gets hot while charging or playing games, i complaint this matter to one of the salesman but he said that he had no idea about this and said that these days many customer too complaint about their product getting hot while charging .On 22nd of june i just couldn't switch on my tab, i tried everything...

I bought Videocon DDB LED 32inch TV from Adishwar Store Hosur Road, Bangalore in Oct -2013. My customer id[protected]. In March I found two thin lines on the display and complaint [protected],[protected] has been raised and Technician from service center analysed and confirmed that it’s a hardware problem and need to replace the panel. He took all the sales receipt and few pics of the TV to order for new panel and said that process...