[Resolved]  Vodafone India — continue money deducted without any response

Here
My mobile number. +[protected]. Hundreds of msg's and calls are being received from vodafone as i was searching for some message today i came to know that many deduction is made from the account. Nobody responds to any calls or msg's. When today the query was raised to costumer care they denied to refund.

This might not be the first time that the deduction is made.. But i've observed and raised the issue only this time i don't know how much of money might had been deducted in this way.

Please help me regarding this.. I've a faith with your service all the sims are... Of vodafone in our family... This is the first time i've gone through any issues with you.

Please refund and resolve the issue
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Oct 21, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2019
Vodafone India Customer Care's response
Dear customer,

Apologies for the inconvenience caused. As per our record, we've informed you that the mentioned number has been charged accordingly as per the standard charges. Hence, we express our inability to refund the charged amount. For further assistance, kindly contact us on 199 or 198.

Regards,
Ashwini
Complaint comments 

Comments

Hi, I am unable to send Port message through my Vodafone no, I tried several times but always it failed. I have enough balance in my account but not succeed.
Deactivate my vodafone sim, Reached near by Vodafone shop (Guduvanchery) but he his not doing it.
I have raised this complaint with vodafone custom care on 21-aug-2019.i am not able to use internet data since 17-august.so far no resolution. It's been almost 8 days with no intent to resolve this problem.my complaint number with vodafone is [protected].

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