[Resolved]  Vodafone India — disconnection of vodafone number

Address:Gurgaon, Haryana

I have been trying to close my vodafone number and informed many times on customer service but they don't disconnect instead ask me to visit the store which i am not able to as there is no store available in the vicinity. Every time they generate a bill i ask them to close the account but the call centre people are very rude and adamant not to close it. Please close my account asap
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Mar 26, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 24/02/2020 1.45pm 24/02/2020 2.55pm 24/02/2020 6.02pm.

Regards,
Dhakshayani
Complaint comments 

Comments

I getting Vodafone service error: 0x5 on my mobile screen in every minute .
Its quite irritating, I have already deactivate FLASH service through SMS and also in my mobile setting

please help me

Their claims about good 4g speeds are blatantly false. I get about 50% strength on 4g signal and still get only 40-80 kbps speed. Like what the hell are they doing. I got a daily data pack and always waste about 0.5-1.0 gb of data because these [censored]ers can't provide us with atleast a proper 3g network speed even on 4g network.
Getting error like Vodafone in 50 error while sending a message

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