[Resolved] Vodafone India — erroneous / overbilling and mental harassment of my mobile bills | |||
Dear sir, My vodafone number, is overly charged for international calling, though i had activated in the international roaming plan for all african countries, and was confirmed by the member of vodafone on the toll free call. After noticing on return of my travel, i visited the vodafone store in mahavir nagar, and booked a complaint, but from there, they gave me a feedback that i am being rightly charged. I also marked a mailto their appletate, for the same, but the problem was never solved. Now they have stopped my outgoing calls, even though i have always paid my bills on time, since last 10 years, I am using their services, and not a single time, i have delayed my payments to vodafone. I duly request you to kindly take up the matter with them, as their team and agents are continuosly calling and harassing me to make the payment. Regards Sachin — Was this information helpful? | |||
Oct 24, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Sep 20, 2019 Vodafone India Customer Care's response Dear customer, We tried reaching out to you at different time slots on the provided contact number but couldn't get through. Hence request you to share an alternate number & convenient date/time to contact you. Regards, Ashwini | |||
3 Comments | |||
Comments
Incoming calls and out going calls
Reply
I get error 69
Papu Chauhan's reply, Aug 29, 2019
Everything is fine balance is 26Rs. But cannot send message to 1900 for port request
Worst network
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information