[Resolved]  Vodafone India — Mis selling and miscommunication

Address:	Gurgaon, Haryana, 122001
Website:	www.vodafone.in

Dear concern!

One of the vodafone agent from vodafone store, palam vihar, gurgaon had discontinued my 3g 650 plan which is 5gb unlimited 3g data plan to access internet on my account no. [protected] without my prior notice. He in fact did not share any reference no. Against the closure of my data plan as a regular practise to me so that i would have aware of it and must not access my internet/data after 30 sep 2016 at all but the reality was different although. The current unbilled amount is now over than inr 850 which is a sheer negligence of this vodafone agent mr. Ravish who placed a requested of deactivation of my unlimited data plan 3g650 on 27 sep 2016 without my consent and best of my knowledge.

I am now nowhere responsible to pay this amount to vodafone as the usage has happened under the impression of my unlimited data plan continuation and was not aware of its discontinuation request post 30 sep 2016 midnight. Please note that i have not given such request to this agent mr. Ravish so he discontinued my data plan post 30 sep 2016.

If such incompetent officials are there in your vodafone store then it s really a sad state and vodafone hr and mgmt. Faliure all puttoghter.

Ps: such incompetency has ruined and lost my faith on vodafone now.

Thanks!
Paras das