Volkswagen India Complaints & Reviews

Dear Sir,
On 10th of October 2020 I have taken my Volkswagen Cross Polo Reg. No. TN 19L 6537 to VW Madras South (Kun Volkswagen, OMR, Chennai) for general annual maintenance. About an year back, when I had an issue with the gear cable assembly, it had been replaced from them on payment basis. Since then the gear lever function was not smooth and the same was mentioned during the current servicing. During the adjustment, many times...

Totally Unsatisfied and Unhappy with Volkswagen service center Umayanalloor, Kollam 691589
On the date (03/08/2018), I took delivery of my Volkswagen Polo GT - Reg No. KL 25 M 420. From that time we were facing so many complaints from the service center. First of all we have asked them for our car roof to be painted black from the showroom before delivery and they didn’t do it. So after the delivery, again we have to give our car...

I am writing this complaint after going response less from Kun Madras Alandur.
I had already filed a grievance with VW customer care last Saturday (10th Oct). VW alandur customer service representative contacted me after that and informed me that ABS sensor have very short life and so they can't do anything.
I asked them to send me a mail stating this, which they haven't done till now.

But as per my knowledge,...

As u are in touch with problem facing by my Volkswagen Ameo Car number UP78EL0060 ..
Problem that I am facing abs light is continuous coming in meter display.
Which I was not knowing my car was given for bumper paint In September that light was noticed my Volkswagen staff because light can not be noticed..
We were knowing that we having a warranty period of 5 years which was not informed that our car warranty is being...

We, AVG Logistics Ltd, have been informed by our financers/bank that the legal case filed by in NCLT, which has been withdrawn(copy of NCLT’s Order enclosed for your ready reference) is still showing up in the legal cases filed against AVG Logistics Ltd.

Enclosing the Court Order in respect of the closure of the case for your ready reference.

Request you to inform the concerned person/department for updating...

Hi,
I got my Vento MH 15 DM 9369( Diesel @ 128000 kms ) serviced from. B U Bhandari today. I had given the Car for checkup on Friday 9.10.20 and was asked to collect car as per discussion with consultant, basic charges of checking levied which I paid and to my surprise the Gear level did not operate at all. I had dropped the car in working condition 2 days back, as the ABS light shown a warning. Just couple of days back had got serving...

Dear Team,
My Car Reg No: KL17R2737
Current Open case at VW : CCR05901775
Car is Under Warranty
Location: Muvattupuzha
I am writing this to convey my disappointment to the VW team regarding the poor after sale support and material quality. I was a person believed in the quality, after sale support and responsibility of VW in their products but in reality your team showed me VW is same like any other brands.br...

I have purchased vw polo from Volkswagen kannur showroom kerala on 2016. Now the vehicle is 4 years old and within this time I have changed 4 ABS sensors. 2 months back I changed one and now another one got damaged. This Volkswagen company is cheating the customers and they are just squeezing money from customers. It's not a matter of 500rs or something. One ABS sensor costs 4000rs. The company is just showcasing their build quality and all...

I own a VW Polo 2017 Model Highline. I had already changed ABS sensor for more than 3 times. It is frequently failing. The reason from VW Maradu Ernakulam service center is that, humidity/climatic condition is the issue. I have an extended warranty, but how many time I have to change the sensor. It is a manufacturing issue I see with every VW and skoda cars. And changing the sensor is a whole day process. In every 6 months, if the sensor...

Hello,

I had left my Polo for service, it was bieng picked up by a person from volkswagen. When he pivked it up the AC vebts were perfectly fine and was broken badly into pieces when I recieved the car. Naveen Gowda was the person incharge and never gets back to me even if I call.

I have had issues with the AC vents earlier and have repaced it on the last service 1 year ago.
I have hardly driven the...

I changed my abs sensor after am getting indication but with in a month got another indication for same issue. So i want to check whether it is the same abs sensor or any other. So i called calicut phoenix vw (Kozhikode vw kerala) on aug 2020 and booked they have given me 3rd sep 2020 for service. After that they postponed the date due to non availability of sensor to 28 sep 2020. They could have informed me when atleast one week before this...

In your work shop mr venkteshwar is very irresponsible employe he doesn’t his work properly and very bad behaviour toward costmoers he is always trying to show all fault frm insurence company therefore he has always delay to work on vehicles aftr one week he informed to insurence company he always show his bad behaviour with car owners.. U please check out and take action on this... Otherwise after all this types of problems no one buy...

I have purchased Ameo in 2019. I was very satisfied with Ameo, by its Performance & Reputation among all other Class of vehicles in India. I was using Ameo regularly & haven’t noticed any major issues. But After my second service, the Driver side AC vent came out of its position (Check attached photos) and i can notice the locking clips have been broken. I visited the Service centre (Volkswagen Vellore, Susee Motors, N0.141, New bye pass...

Team, We have been waiting for last 2 months for VW polo silver colour delivery. Till now there is no commitment to deliver the vehicle. Even though there are enough booking on those models, we have been kept on waiting and they are convincing for other colors, which we are not all interested. Hope you guys understand the customer requirement and proceed. really poor customer experience and no clarity on the delivery of vehicle.....

Hi, i have given my polo car for service in ambattur volkswagen service centre. After service i am facing issue with the abs breaking system.

I informed to the service team at the time of my vehicle delivery. But they did not respond properly. I directly go the workshop and they treat very disrespectful.

I need a solution and need to fix my vehicle abs as soon as possible. I could not able to use my vehicle for...

I have a 2014 vento tsi automatic. The car has good performance, but has had abs sensors fail very frequently. My car has done, only 52000 km but during these period, i have to change all four wheel sensors twice, ie 8 sensors in a short span of time. I always do my car service in the agency only. Every time they say some justification for collecting exorbitant charges for replacing it. Average cost is about rs 4600 per unit. This would means...

I gave my Ameo car for servicing in the Lucknow Workshop one week ago i.e. on
[protected]
My name is Pawan Mishra and my mobile number is [protected]
my car number is UP 32 KE 9906
I was informed by the supervisor during service that there is some issue with the battery terminal and i had asked him to change the battery as it was still in the warranty period but instead he send the car without chnaging the battery...

Dear sir / madam,

The issue that i have experienced was:
I booked a polo highline plus - flash red colour on 13th july 2020 from pathanamthitta showroom and they promised that, they will deliver the vehicle by 20th august 2020 & they offered me a kit worth rs 25000/- free with that vehicle. On booking, your s howroom executive and manager promised me that 2 flash red colour polo is available with them and they have...

My volkswagen 2015 model comfortline polo (Petrol) )met with an accident at Kozhikode, Kerala during journey on 1 August 20.

Steering was not responding and the vehicle could not turn. That was the reason for the accident.

I had done all the services at the right time.

Considering only safety and security I selected VolksWagen.

Now I have to spend 1.90 lakks for repair. What can...

Hi,

I purchased the car last year my free service due on may 2020. Due to lockdown we cant allowed to take car for service. When i visited later they cancelled my free service charging me 10000. Even show room is closed and reopen last month. Now they are making issue. I feel one of the worst service centre....