Volkswagen India Complaints & Reviews

I own a Volkswagen polo diesel 1.2 comfort line. The car is well maintained and single handed driven since the day its purchased. All the services are done well in time. Any replacements also being done on time. But while driving last week I heard a weird sound and the car broke down on middle of highway. Somehow I managed to bring to down to the workshop. There they diagnosed and told me that it's because of the faulty diesel that's been...

Given vehicle for service saying the problem and and they have charged me 24000 for the repair and just next week the problem has repeated again and the VOLKSWAGEN SERVICE CENTER KAJAGUDA people are saying again they will charge 35000 for the repair and saying the leakage is from other side. Hope the...

I own a volkswagen polo tdi 1.5 2015 model. I changed my abs sensor on 2018 they said its manufacturing defects happening in every car. But they billed me abs sensor and told me it has 2 year warranty. And now after two years next warranty expired it failed again. If its manufacturing defect y they are billing it. They need to replace it for free or recall all car which have problems. Or they need to improve their product quality still now...

My car have a complaint of steering box and I ordered and booked it from your Phoenix car(Volkswagon service Center kannur because of my Inertia as a customer) and it took 3weeks to arrive the spare parts. It’s common in your worst service Center to get a spare parts even car battery at a time ( it’s my personal experience that I didn’t get battery from your service Center because you don’t have Battery stock. 🤣🤣 👏🏻👏🏻👏🏻...

To
Volkswagen India

Subject : Pathetic Service by Volkswagen Service centre, Uppal, Hyderabad

I am to bring to your notice, I left my vehicle at Volkswagen authorized service centre on 2/11/2020, your supervisor Mr. Shreekar checked our vehicle and estimated the service cost around 14500 + Gst, and said that the car will be delivered on the same day, but in the evening on same day he said that car will...

We bought new volkswagen vento dsg highline plus car on 27th january 2020 in volkswagen guntur showroom in andhrapradesh. we took the car to show room for 1000km service and showroom done 1000 km service and told us everything is ok with car. after we completed 1900 km, the car started giving problem as its not accelarate after 60 km speed and car whole body is vibrating. A glow plug symbol(sring symol) is flashing continuously in vw vento...

I left my vehicle at VW authorized service center (Vidyut Motors Pvt. Ltd., Pune) on 31st Oct. 2020. When I went to collect the vehicle on 4th Nov. 2020, I found no work was done apart from an Oil change, brake oil, and coolant top-up. Still, I paid a hefty amount to the dealer (15000+).

Further, when I sat in the car, I observed that AC is not working at all. Prior to servicing it was absolutely working fine and there was...

Pls provide my car sale duplicate invoice, my car no. Is HR30L5800, or i need a proof of bs4 norm in my car invoice or any other written document. My mobile no. [protected]...

I have been using the Volkswagen Polo for the last 9 years. I need to admit Volkswagen makes wonderful cars - love the POLO car. I was indeed thinking of buying another VW / Skoda vehicle. With the sequence of events during recent servicing of my car, I am reconsidering and want everyone to know my experience. VW service offering which could help in decision making for your future purchases

In Short - VW have amazing cars but...

Dear Sir, I would like to inform you that I have not received the n.o.c form the company, I have been mailing for the same for almost 1 month now
Please get my NOC mailed to my Mail id [protected]@gmail.com

loan on:[protected] car No DL3CBY0243, Engine No: 071188, Chassis No: 055162 which was closed on 18th March, 2013.
Request Letter attached...

Hello,

I am working as a class 1 officer @ govt of India and had been using vw vento(diesel tdi) from sep 2015.The car had been taken from ur showroom @ evm motors, by pass road, trivandrum, kerala.

Starting from 2017, the car had been experiencing several breakdown problems like many of its parts started to non function, especially abs and fuel injector.
While the first complaint came in the form of...

Dear sir,
I purchased volkswagen polo from EVM, Trivandrum, kerala on August, 2016 and my services on time till now and run 25000 kms.I purchased this car because of your reputation. Yesterday I got my third ABS sensor damaged.If this is the way I need to keep a fixed amount every month to repair each parts getting damaged for my polo. I saw a lot of customers especially in whatsapp groups like Polo owners club Kerala and VW Cars...

On 11 Oct 2020, while returning from Tirupati to Hyderabad, on National Highway some heavy iron particles fell/left on the middle of the road. Due to low ground clearance of POLO car, the bottom section which is Oil Sump got hit when the car moved from the iron particles, which may have caused air crack and that developed in leakage of Engine OIL. Later I spoke to customer support team and have been advised to not drive the vehicle then I...

I am using Volkswagen Polo from last 09 years my vehicle number is UP32DU8335. I Handed Over my Vehicle to Service Manager in lucknow Workshop on 29th October 2020 I have not received any watsapp or call from workshop from last 02 days my vehicle is sin workshop I don't have any information ABT my workshop. I will go in court against company....

I own a VW Jetta. I provided my car for a periodic servicing yesterday evening. The car was collected by a driver from VW Vellore service centre. However, the following issues are glaring:
1. There was no documentation procedure carried out on handing over the car. So, technically there is no proof that the car was taken out of my consent.
2. I was assured that the car would be delivered post servicing today evening. However,...

Hi, i have booked a car back in april. Due to the covid situations i cancelled my booking. After that i havent got my advance money back. Here is the dealer details.

VW, kondapur, hyderabad
Salesman: chetan rao

Please check and respond back with the reason.

My details:

bhavaniprasad.[protected]@gmail.com
[protected]

Thanks...

I bought a new vw polo tsi model 3 weeks before. While reading the users manual i found that the rear wiper turned on automatically when the frontshield wiper is on and the reverse gear is engaged. I checked the same for my car but it is not working with my product....

Within last 6 months time I have changed all 4 ABS sensors of My VW POLO Comfortline which I was purchased in 2017. Today[protected] again I am seeing ABS warning light illuminated in my console.

When I checked with the authorized service center, they said ABS sensor issue is coming in almost all cars of VW group and they really don't know what causes it. I feel like VW is cheating customers by giving faulty or low quality...

Sir/madam,
I purchased Volkswagen polo i did all your services in time till now and run 30, 000 kms. A few days back i had a vibration for my car when i apply break and had a abs alert.last one year i replaces ABS sensor more than 5 times. I purchased this car because of your reputation even thou i got a lot of offers from ford, fiat, Nissan etc and all and i have referred a lot of customers to you. Now i am cheated. If this is the...

To
The manager
Customer care
Volkswagen india

Ref: complaint regarding cheating of volkswagen dealer m/s success automobile bhopal

Dear sir / madam,
We have booked a car volkswagen vento highline plus on january 21, 2020 by paying an amount of rs. 40, 000.0 / (Forty thousand only) with the commitment of dealer that they are going to provide us next day requested car.
But...