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Y-Axis Overseas Careers

[Resolved]  Y-Axis Overseas Careers — Complaint about failing to refund and bad service

First of all, they promised to refund if things don't work. I was given a very bad resume by their team in a day time and I had to put all work and prepared my resume. Next, they fake consultant at abroad and nobody will offer job or schedule interview too.

I didn't get PR, and they are refusing to give refund. The employees are so rude, and they closing my refund request without consent.

Please do the needful.
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Aug 5, 2021
Complaint marked as Resolved 
Y-Axis Overseas Careers customer support has been notified about the posted complaint.
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Comments

They keep closing my ticket, saying resume writing done and I got job offer through them.

When I ask them proof to show me that they had done resume writing or job schedule and offer. They close ticket rejecting refund.

Its me who prepared resume and sent. I do have email proofs. I did not get any job offer through them or PR.

I need my money back.
Reply
Dear Sumi Thirumani,

Please write to [protected]@y-axis.com.

Our customer relationship department will address your concern.

Regards,
Y-Axis Customer Service
[protected]
Reply
Dear Sumathi Thirumani,

You have signed up with Y-Axis in 2016 for Canada Immigration services and Job search assistance.

We are reviewing your details and certainly, we will provide you with an amicable solution for the same.

Best regards,
Client Relationship Officer
Y-Axis Overseas Careers
Reply

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    Y-Axis Overseas Careers Phone
    +91 76 7080 0000 [Head Office]
    +91 40 3058 9615 [Head Office]
    +91 40 3058 9614 [Head Office]
    Y-Axis Overseas Careers Address
    Suite 102, GS Chambers, Nagarjuna Circle, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500082
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