Y-Axis Overseas Careers Complaints & Reviews

Hi,

My name is arvind nagar. I have opted for australian immigration process assistance and paid the full fees to y-axis dubai office (Representative name: praveen deshman). I have tried 2 attempts for english language test and could not succeed in getting a required score. Hence, as per the agreement y-axis suppose to refund me 25% of the paid fees. I am following up with the process coordinator (Mr krishna murthy - y-axis dubai) since december 2019, however i am not getting my refund back.

I am really fed up and helpless now due to these unprofessional behavior from a reputed firm like yaxis. This is really unacceptable and i am gonna go legal to get my refund if i will not hear back from them in a week's time.

Please help me to get my refund.

Regards
Arvind nagar

Hi,

I have opted for australian pr process assistance and paid the full fees to yaxis dubai office (Representative name: praveen deshman). I have tried 2 attempts for english language test and could not succeed in getting a required score, hence as per the agreement yaxis need to refund me 25% of the paid fees. After having followups on this from december 2019, i am not getting my refund back. I am following up with the process coordinator there in dubai office named krishna murthy.

I am really fed up and helpless now due to these unprofessional behavior from a reputed firm like yaxis.

Please help me to get my refund.

Regards
Arvind nagar

I have applied for immigration to australia for which i approached the y-axis and they charged me good amount of 81000 as consultation fees. Let me tell you one thing, what they explain you during first level of discussion or consultation is very rosy and nice picture and convince you to go ahead with them. They will be behind you like anything and provide information whatever you ask. Once you made the payment, you will experience the reality. You need to run behind them if you want to talk to them or need any further guidance. I am extremely disappointed with consultancy provided by y-axis, for which they are charging huge money from clients. What all you do in this pr process, can be done on its own without wasting your money on these people. I need complete refund of my amount paid to y-axis which i assume is complete waste of my time and money.

Ashok chauhan
[protected]
[protected]@gmail.com

Respected sir / madam,

I am submitting this as a formal complaint against “y-axis overseas careers” located prestige meridian 1, suite # 1112, 11th floor, m. G. Road, bangalore 560001.” i had visited the consultancy for canadian migration on 05/10/2019 and made a payment of rs: 2408 for initiating the process. On 10/09/2019 i tried to reach them over phone and watsapp number that they had provided but there was no response and it was quite frustrating for me as a customer.
I was provided with the migration form which had the technical glitch as my dob mentioned by the consultancy was not mentioned correctly and as a result i was not able to fill it up. The consultant assigned to me namely ms. Archana baliga had no clue as what went wrong due to which i had to visit their office. Upon reaching their office i understood that the consultant had no knowledge about the form and was not able to identify the technical glitch.
I read their reviews online and found that they have duped several people in the same manner and had limited knowledge about the actual process and i too had bad experience with them. Keeping all this in view i pulled off and decided not to fill the migration form.
I was later assured that i will be given refund and that i should call them. Today (15/10/2019) after calling, the consultant told me that they are not going to refund me the above mentioned amount.
I have already spoken to one of your representatives and i have not signed anything with this consultancy or given them anything in writing. I request you to take strict action against the organisation and make them to compensate me for distress, inconvenience, trouble and upset apart from the money that i have paid them. I would also request you to look into the reviews of this consultancy and act on them, so that such issues don’t happen to other citizens in future.

I am attaching a copy of invoice and a several links of how this consultancy has caused distress to lot of people like me. I would prefer you to reach to me via mail.

https://www.quora.com/Is-Y-Axis-Consultancy-a-good-organization-for-arranging-im...⇄

Sincerely,
M umar farooq
Contact: - [protected], [protected]@gmail.com

I have opted for canada immigration service from y axis. Initially the immigration consultant was very impatient and eager for the payment and visa evaluation report. After the payment they assign another consultant "sr process consultant" this guy never responds to your emails, y axis whats app and to your phone calls (Mr. Vishal kumar). I had opted y axis as the immigration consultant at y axis had promised for a fast visa processing procedure. I had made several complaints through emails but there is response.
I would like a refund. My email is [protected]@gmail.com
Annoyed with there dumb service.

Well i got in touch with them for the canada pr service. Without making me know that i am not eligible for the express entry directly as my crs score is less, the agent stated omg you are eligible below is the evaluation report. The agent made me talk to a process consultant he said in your total 3 years 4 months experience if you remove your 7 months experience as you dont have a experience letter from your employer, your crs score will go more low so we need to show.

And in the starting my agent swapnika said no udit no need to worry even if we remove that experience your crs score will be the same.

I have myself checked my crs score and it does not comes out to be 404 as per canadian website. My score comes out to be 336. I asked many consultancies they said you are not eligible then how can they just lie to me for ruining my career, my time, my everything.

They lied to me you are just 25 start now with the process nor your score will go low next year when you turn 26. And in real it doesn't hamper my score even if i am 26 now.

A big lie just to grab money from people. That is where i started the process. Another thing i transferred 38 thousand to there account excluding gst as per the recipet i got and on the agreement it is just written 33 thousand excluding gst, first installment paid.

It is just been 12 days from the day i made my first installment. I am asking for refund as i have not signed the agreement till yet. And the agent is now making drama saying no you can just change the service to another amount or a service to the equivalent amount paid.

Respected sir,
I am dr. Mrinalini patwardhan ph. D. Biochemistry. Residing in india mulund
I have paid for finding a job in the usa. They took my case though they don't have a tie-up with any recruiting agency in the usa. They have used internet job board for applying on behalf of me i have paid 40, 000 inr in advanced for this service. From the beginning was not happy the way these people were doing a. At the starting, they told me they will market my resumen with different marketing agencies with their tie-ups. They don't have tie-ups in the usa this is told by their senior executive when i have shown my displeasure about the services they have offered. Then why they cheated me. Still, am jobless they have closed my file without getting job even not a single call for the interview they must refund my money or help me to get a job either in usa. Please do the needful
Regards
Dr. Mrinalini patwardhan.
[protected]
[protected]@gmail. Comeg

Dear y-axis team,

Yes, you concerning team do get in touch with me and refunded 1.06 lack rupees but the there is still 10000 rupees which is outstanding and your people are neither responding on call nor on emails. So i do not believe that is issue is completely solved.
It would be great if anyone will reach out to me or transfer the outstanding amount as early as possible.

I will never suggest anyone to go for y-axis ever.

I opted it for work visa for Australia initially at consulting time they say we work our best and we have implacable track record we are best and if you opt Y axis you are the best.

once I done with payment then initial stage of processing I thought that my profile went to lazy employee later I realized that its a fraud consultancy

I lost my money and wasted 4-5 months of my time by trusting Y Axis I am an middle class Indian Very common to get cheated by like this consultancies.

I did mistake by choosing Y Axis

usually I don't give reviews but just want to save someone to getting this pain I written this.

Hi team,

Last year i have paid 98’000rs due to wrong information provided by yaxis. They took the whole money by saying that i can go to canada without writing ielts exam. They called me to their office and made them to sign all the documents and told me we will provide yaxis training for exam and need today additional amount. They said it will be easy to score 6.5. I wrote the exam ended with 5.5 score and they don’t provide any support for this and keep asking more money. They took two payments so far. Every time different people call me and give new information which i’m confused. At the end they told i need to score 8 in ielts 6.5 is not possible to get job. Before they told 6 score is more than sufficient. Basically, they fooled me and took the possible money. I’m in huge depression and in loss of money for no outcome. I’m not willing to pay any more money. I request the team to kindly look into my issue and take strict action against them so the others will not face the same problem. Please i need the money refunded. I really appreciate your help.

Thanks,
Raghavendra

I already complained about yaxis services before. They didn't contact me back and also they didn't provide me the refund amount. But they have marked my case as resolved. Yaxis cheaters. At least give me half of the refund amount. Y u are cheating us. Pls dont beleive this consultancy they will cheat you at the end.
At starting they will contact you frequently but after that they wont respond to your message or call. I need my refund amount.

Myself Madhuri Sharma, want to complain about Nazia and Vinisha, for being highly incompetent and harassing me in return. Y axis associates are neither accessible on phone or revert on mail. I had opted for a complete package of 31000/. They were supposed to recommend me the courses and at the start only i had clearly mentioned my priorities. Nazia my consultant does not respond until and unless i ring her up(difficult to connect with her) or give her a mail, to which she replies at her own convienience. Neither she has given me a detailed structured report on the 2 courses that i asked her nor she she has updated me on one of the courses that i asked her to do. Being my consultant she doesnt even know my package details and asked me to write LOR by seeing the templet which she forwarded. I asked vinisha to change my consultant who is fast and deligient but from today onwards vinisha has also started to behave in Nazias fashion. Now vinisha is also not replying to my mails and reverting my phone calls. Its highly frustrating for me to go along with them anymore. Please make a REFUND of my amount as its clearly mentioned in your agreement that if you are not able to give me relevant services for which i paid you then you wil refund the amount. PLEASE REFUND THE AMOUNT ASAP.I donot wish to continue with you people. You people have wasted my time and money.

First and foremost, it is rather pathetic that an organization who is into consulting doesn't have a proper phone line.To get in touch with the process consultant you have to call numerous times and still will not get connected and then write an email for requesting a call back which also is delayed /never happens.

Secondly, their sales consultant's (so to say) seems to have collection targets as all they want is to bag in money from customers. I had availed the PR service as well as Job search service and paid the entire fee in the beginning itslef. Later on while interacting with another consultant it was informed that job search can happen only after file being created, meaning the major parts like IELTS, WES etc have to be cleared.
If it was known, why I was made to pay up in the very beginning, they could have adviced that job services can be availed later.

Thirdly, for availing concierge services, mail exchanges and calls were happening for over two weeks and still havent moved from where it started and concierge team doesnt have a clue of it.

The response from Y-axis towards queries have delayed the entire process.

Earlier I had a consultant changed as there were no responses from his end for a long period. This is my third/fourth consultant in an year's time and with the latest service consultant, it takes days of continuous follow-ups to get a query answered(Consultant -Mohita). After taking it up with the team leader (Savio) things haven't changed a bit. Fed up with the delayed service, I have requested for refund for which no response is received yet.
For queries/complaints made, the answer is that "Its been discussed with manager and will be replied shortly" and this "discussion " never ends neither does the resolution.

I want my refund to be processed as the careless, lethargic and easy go attitude from Yaxis employees cannot be taken anymore as it is further delaying an already time consuming process.

Res sir/madam
I suvasish chowdhury, prime member of your job portal, at the time of counselling your consultant give green signal for rubber industry jobs are available in portal but... No... (No feedback call recd/ no reply against mail from consultant) one month gone but no rubber jobs is there. Pl. Look into the matter and take action for the same.

Regards
Suvasish chowdhury

In the month of march i reached out to yaxis overseas careers office located in whitefield fr canada pr process and they said i qualify for pr in my domain and for that they charged 1700 and after that they brought their membership scheme and said if i pay 120000 i get all benefits for job search, visa processing and spouse application in future etc etc. And when i asked can i withdraw if i dont want to proceed for any reason in future then they said yes i have an option to do so. And i said i need some time to think and later continuously i was contacted back to back and pushed saying after march they payment may increase we are giving offers this n that. And finally i made the payment by end of the march month. And after making payment i got a payment invoice saying the amount which i paid is non refundable so i called them and i asked what is this term which i was not aware and then they satrted to tell me that there are terms n condition which are there in the agreement which we will send you now. Please read n sign it. I was totally shocked, because first you should tell the terms n then confirm on all clause then go for payment. But then i came up with my personal reason which i cant tell i dont want to share but told them see i have not yet signed the agreement n i do not agree with terms and i want the payment which i made back. Once reason of which i could not able to proceed is gone i will come back to you fr pr processing. And its been 2 months and all the people at y axis just playing with my feelings n pushing me here n there. Saying that team will contact you.. This team will contact you but no one is giving any information about the refund.

Guys can anyone help me how to get my money back from them.

Y-axis are very unprofessional organisation. It has miss guided me for the process of obtaining pr of canada and also showing that my case is resolved, which is not true. I am still waiting for my refund as they have not helped me for the same. Requesting people to please look for any other professional organisation other than that y-axis.
Hope they will refund my money soon.

I have been trying to contact my yaxis consultant (Mr. Savio paul) since last one month and there is no response whatsoever. I have been calling them every single day and the ivr goes on saying your consultant is unavailable. I have paid 1 lakh rs for my canada pr and the consultants are giving me such pathetic services.

Need to escalate this and bring them in light about such pathetic services.

I am afrin shanaz fathima from chennai.
I am registered with y axis and its been 2 years and i have paid an amount of 1, 28, 886rs for pr process. Intially my process consultant was pradeep nathan
And later bhavana who told that even clb 7 is enough for pr process and also after the result they gave positive evaluation report but after paying the amount he told me i should get clb 9. They gave me false assurance and got all my money. I borrowed the money and only paid for this process as they gave postive evaluation but now they are not responding to my call and mail. Pls help me i need the refund amount inorder to give to the person i borrowed.

I am afrin shanaz fathima from chennai.
I am registered with y axis and its been 2 years and i have paid an amount of 1, 28, 886rs for immigration process. Intially my process consultant was pradeep nathan
And later bhavana who told that even clb 7 is enough for pr process and also after the result they gave positive evaluation report but after paying the amount they told me i should get clb 9. They gave me false assurance and got all my money. I borrowed the money and only paid for this process as they gave postive evaluation but now they are not responding to my call and mail. Pls help me i need the refund amount inorder to give to the person i borrowed.

Y axis always says that they are number one in immigration, but paying more then two lacs & given more then two years, i don't get any fruitful response but from last 20 days they even not take my calls and not reverting on mails. Please guide how to contact & go for refund.
I have paid to many immigration, but all are fake, they take money but not bother about the customer taking their services.
Arun
[protected]@yahoo.com