YOU Broadband India Complaints & Reviews

My customer id is: 537916

I have facing too many problem with your youbroadband connection. And no one is going to hear from me.

I have renewed my internet on 5th oct 2018 my internet was down from 6th oct 2018 and when i called my customer care but they are not taking my complain and said they can not able to take complain due to their internet is down and they was not responded properly, then can you tell...

I have a router and it is not working, it is totally dead. I have tried detaching it from power and reconnecting it, nothing happened. Please respond as early as possible and rectify my problem and oblige.

It is in the same state from yesterday night (27/10/2018).

My phone number is [protected]. I have this connection and router for the past 4 years and have no complaints till now, this is the first one, so I...

I have paid 1999rs from you's website for wireless router on 8oct and had requested for cable modem for 100mbps on 13oct. The requests have not been satisfied yet. I have made many calls and they say we are escalating the complaint and tech team will call in next 4 hours but this never happens. I have repeated my problems to customer service a thousand times and i have to repeat everything again.. But the status of requests and complaints...

Internet is not working properly since last 15 days. I have registered lots of complaints. But each week 2-3 days internet stops working. I want my refund and want to disconnect my internet from you broadband.
Help me to recover my plan refund amount. They are saying that within next 4 hrs they resolve the issue but no one is attending or calling us to resolve the problem. Why no one is registering any kind of complain on them?br...

Connection of internet has been regularly disconnected. When we power off and then on the power then for some time the connection has been started. After some time same problem continues. We have file regularly complaint online in this regard but problem can't resolve till date. I m very tired to make a call to customer care because no fruitful result has came. Please do the needful....

You broadband company always gives false commitments. I have been fallen prey to this company. I had requested for new connection and the connection was done almost after 1 month which they committed in 3-4 days. Later after providing connection they were supposed to provide me wifi giga router which still haven't provided. Whenever i contact the call centre they say that my complaint has been escalated and someone will contact you within...

You broadband company and their sales executive are theives. These people take your money and never show their faces. I have paid for my connection for which these people took more than 1 month for installation. After installing they never provided wifi modem due to which am still not able to use this connection. Sales person are using the money for personal purpose it seems as when i visited their office customer support guy told me that...

I applied for a new connection, it has not yet be provided. They keep promising that it will be done today but it has not been installed.
The staff is rude too and do not care about the issues. I have attached the receipt of payment along with the complaint. The receipt was also provided a week later.
Now they are saying that the router is faulty and many other excuses.

You broadband india limited.
2nd...

Hello,

My name is jigar shah.
I’m located in ahmedabad, gujarat.

We went to a vodafone store last month and the marketing guy there offered a plan for the vodafone – youbroadband plan.
We were looking the internet plan so after some follow up we tried to go ahead with.

Earlier in this year we also checked with some youbroadband team for the feasibility and the said that in the...

I have requested to deactivate my broadband connection on 30th september 2018.
Till now i had talked 5 times at customer care number[protected] for same concern and always heard back that technical person will reach my office with in next 4 hours and will proceed to collect modem/router and process deposit refund.
They constantly holding my call and cut them self. Please do appropriate action against them....

I want to register this complaint against youbroad.in as my request for internet relocation has delayed for more than 5 days now and the customer service seem to be very ignorant to my request. I have called the customer more or less than 30 times and every time i called them they would just repeat the same script that has been given to them. I am without internet till today. And i don’t know what to do. I am so disappointed with service....

Dear Sir/Madam,
I have subscribed to You Broadband connection "YOU WHITE PANTHER 6000GB 6 months" by paying the complete amount for 6 months at the start. After subscribing there were frequent disconnections almost every 5 days 6 days. Even after repeated complaints they have provided temporary solutions. As per them they have put one box at someone's residence and they are switching that box off to save electricity bill.
After...

You broadband disconnection router submitted on 17th july 2018 and till date not received my refund amount complaint no[protected] on dated 19th sep 2018
You broadband account no 1383008
Amol deshmukh
Register mob no [protected]
Address f/603 mystique moods viman nagar pune 411014
We are not getting any response from your end regarding refund status we are very much frustrated because of your bad services...

My a/c no. : 1789931
Login id: htp2018
Contact: [protected]

I recently took connection form youbroadband of plan rs. 3000 (You mustang).
I was assured during sale that it will come with free installation & free to use wi-fi router.

However only modem was installed and wi-fi router was not installed at my premises.

After asking, it was told to me that it will be installed after...

I must say, this service provider have pathetic and worst service provider. Every month on almost twice in a week, they will have some issues, also almost taking 5-6 hrs to solve it or may be more than that. If you called customer care they will not provide you any details about the issue but only they can give timings when service will get resume which is never correctly provided..
Providing service doesn't mean just sending an automated...

You Broadband A/c. No: 582794
Location : Surat-Gujarat
I am existing customer of You broadband india since many years, having broadband connection of the company.
from 11.09.2018 my internet connection is not working properly for same on 12.09.2018 i have made an service request to the company on mobile APP and they have registered my complaint vide SR No:[protected]. The engineer name provided to clear the issue...

I have requested for a transfer of my connection on last week of august and it is not addressed by the team till today. I have contacted the customer service people multiple times, and have also escalated the issue to the nodal officer. But no one has actually resolved the problem. Service attendant provokes to file a complaint instead but does not care about the transfer. Kept delaying the service for 1 month now

Registered...

Hi,

I am YOU broadband user,
On 4th Sept broadband stopped working. I have called more than 10 times in customer care but issue not resolved yet.
From the day I have registered a complaint I did not get a single call/email from YOU broadband customer care or any respective engineer.
I am only calling customer care for the status.
Each time I am calling to customer care they said they will raise...

I am using YOU Broadband since a longer time but since few months they are not responding properly and very often internet connection is not available. I have raised complaints almost 5-6 times and even talked with seniors but they always take complaints and never responded to it. Just give false commitments that query will get resolve in 4 working hours. Just talked with "Madan Nadar" and he also told me same. Every time call connects to...

Hi
I have registered for opting the you broadband connection and paid inr 1687/- to you broadband. But later due to some reasons, i have cancelled the connection and requested for refund.

Its been 3 months, till now i did not receive my money back.
Every time you broadband people tells me in 2 or 3 days i will be getting check for the same... But its been 3.5 months till now i did not receive any check..
br...