YOU Broadband India Complaints & Reviews

Hi
I Have take broadband plan of INR1947/- from "YOU Broadband" . As per them it will be 3 months with 75mbps with Wifi router free.
If we are not taking the Wifi router, they told i will be getting 1 month extra internet. So i opted for 1 month extra plan without Router

But after end of the 3 months they did not add 1 month and the customer care people are not responding properly and not addressing this.br...

I have applied to you broadband for new connection. On 09/09/2018 you broadband marketing person came to my home and collect payment cheque. He has informed me to provide connection by monday. I called him last week, he assured me to provide connection by monday. Today nothing done by them and when i call him they are not picking my call. I am suffering due to non providing connection as per commitment. I have wasted my lots of time. I...

Dear sir/ madam,
This is vaishali bhatt, holding your company (You broadband) internet connection since last few years.
Account number : 1577824. Which i had taken last year ar my fathers place. I have already paid or recharged this account for 6 months well in advance on 5/9/18.
However, till date after numerous compaints regarding non functioning of intenet, no satisfactory service provided by your end.
br...

Date of form submission: 07 Sep 2018
Date of payment : 07 Sep 2018(for three minths)
The sales person made false promise as he would give connection within one working days.
I have tried to contact the sales person but no positive reply . Made multiple complaint in Customercare but no action taken till date.Nobody contacted me. The app of the company showing same status from the first day. No record in their website...

Hi
I have taken a connection on the date 30th August 2018, since from the day I am facing connection issues I have complain several time to customer care regarding the issues yet the issue has not been solved till dated, and also the provider have not provided me with cable while connecting the internet .its really effecting my business .so I want to put disput on my amount which I have paid to youbroadbnd .hope you will look into...

I have never seen such a pathetic service. I'm have made the payment for 6months subscription but never received a proper service for at least a week without complaining. I have almost complained to more then 50+ times for service but never it was a permanent solution. Finally i have suspended my connection and awaiting for refund.

Please reach out to me on [protected]@gmail.com...

You broadband is the worst ISP I have ever seen, I am disgusted and distressed with the internet they are providing. They loated 6000 rupees from me and promised 78mbps speed, I see no internet access every alternate day and the speed will be 3-4mbps. I want raise a complaint against these guys. All my work is lost. I had to use my mobile data all the time to access the internet. Whenever I call the customer care they just say your issue...

I have made a cheque payment to have you broadband installed at my home. During form filling, i was informed that my locality has the service. However, after the cheque was cleared and the amount deducted from my account, i came to know that you broadband can't serve in my area. They are not yet ready to refund back the money. And everytime i call the customer nodal office, they just inform that the back end team would contact back. But even...

I am having connection with YOU Broadband and on every second day it stop working. I report complain through their mobile app but they close request without taking any action or without resolving the issue . This is worst experience with YOU Broadband. This ISP harassing customer after taking money and do not provide any customer care....

Relationship no: cc249647
Company :- you-broad band
I would let you know that i have got a call from mr. Mangesh joshi from you broadband and he told me that if you will do the payment online today (28th july). Since 29th july your service will be activated. Whenever he knew about the permission issue in my society, he has done the payment to complete his the target. Since that day i am following to cc to get the refund money...

In the last week of july 2018 i thought of swithching from ion to you. The representative raghu [protected] called me and asked me to pay the yearly amount in full. 3.5k for 20mbps anf assured a fantastic service.
When asked for activation i was told it would take 2-3 days to activate but by that time i had to live without wifi which i cant as i work from home.
So i thought of recharging my old wifi for a month. This for the...

Opted for a new broadband connection under the name of ismail shareef and the registered number is [protected]. I paid the amount of rs. 885/- to your sales executive on 04 sep 2018. He promised me that the connection will be installed on the very next day, but when i am asking them for the connection those # sunil and satheesh are not responding. I have visited their office which is located @begumpet (Hyderabad) for the mental torture which...

I have renewed 20 mbps plan and downloading speed is ok as per plan. But uploading speed is not useful as am getting only 2mbps speed provided is not proper as compared to any other broadband in india. Globally average upload speed is also (20 mbps download and 10 mbps upload).
I have to get 9mbps at least, so i have raised a complain 5 times to the call center and by e-mail as well.
So far there is no response from your managers...

Over a month and half ago we responded to http://www.youbroadband.in/amazon-firetv/ advertisement from you and applied for a new connection. Within a few days the connection was given promptly after we making the full payment.

However, until date we have not received "amazon firetv stick" which was part of the deal. Till date we have made several follow ups calls and are tired of following up.

Request this forum...

I have been complaining of no connection since 2nd august 2018 but no one cares to come and address the problem. I have been given assurances on the phone but no action has been taken.
I have the names of all the people with whom i have been in touch with the company.
It has become so problematic for me and has been resulting in business loss for me.
My complaint no.[protected]....

Myself pankaj virbhanani. Registered account number: 1750420. Contact number:[protected]. I am facing wifi issues since i got connection from your end. My professional work runs through wifi. I am not able to do work from last month. Because of your bloody scrap service, i am facing lots of problems. I want better service and for that i have paid you. Or else refund me my money back.

Dont force me to take legal actions against...

Hi,
I have taken YOU Broad Band Connection From Surat - Gujarat. I did take it for 1 year and taken the highest plan internet broadband connection. In just 3 months I have 16 to 20 complaint but nobody visits my office and you know the most important feature of the YOU BROADBAND IS, THEY AUTO CLOSING COMPLAINT and When we personally visit Surat Adajan Main Branch just to take static Ip then that person not replied anything and also...

I would like to raise a complaint in connection delay with you broadband. I was said by the sales rep about the connection in just 1 day after the payment is done on 9th of august 2018, whereas it's been almost 5 days and the way the rep responds to the calls made by me about the same is in a very disinterested way. I believe they are least concerned about the services they've promised to the client....

You broadband net was out of service last 4-5 days, it resolved on thursday nite and it was said days will be credited, i am following since 2-3days and only got answer that it will happen in 4 hours, its been more than 3 days i raised complaint.
Now when my monthly plan exhausted, they are asking to recharge. But lost days not yet credited.
Pathetic service of you broadband, they never resolve issue on time and this case no...

I have an account with you broadband 1486844 i was using there services in last year but stopped due to inconsistent service provided by them, recently on 8th july i renewed internet plan for a month and for an entire month wifi didn't worked for even 24 hrs a i kept calling them and even wrote a mail to seek help on said matter. There was no support on there end and when the month ended they had the audacity to contact me to renew the services....