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YOU Broadband India Complaints & Reviews

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Last updated Oct 9, 2023
Complaints 1358
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YOU Broadband India reviews & complaints page 21

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L
lordCancer
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting my refund after it was found my building was not feasible for more than 15 days.

Address:Pune, Maharashtra, 411045

I payed for a new connection of worth rs4232, 4mbps on 15th of march 2018 to a salesperson of youbroadband named zafar (Phone no.[protected]) bearing crf no.918452.

I was told that i would get the connection in mere two or three days, but it kept on postponing thereby hampering my work. I even called customer care and i was told that i would get a call back from them in 24 hours, but no such call came.

After two...
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B
bmppatil10
from Nashik, Maharashtra
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no connection or declined connection after payment made

Address:Vadodara, Gujarat, 390012
Website:Www.youbroadband.in

You broadnand person mr. Parmar visited location and checked for feasibilty for connection and confirmed for connection. On 28th march he confirmed for connection and accepted payment on same day. Confirmation mo cc215672 and payment made online through hdfc credit card. Need help to get refund of 2900 inr and claim on wasting time on same. Regards bharatkumar patil
Flat no 701, blue bell, nl gardent, padra road, narayanwadi atladra...
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B
Brain O Vision Ganesh
from Hyderabad, Telangana
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money didn't returned

Address:Rangareddy, Andhra Pradesh, 500075

One day i called some broad band services for internet connection. I got calls from every broad band services and they said service is not available in that area. After i got call you broadband and they our services will be available. I said please check and let me know. He said already he check and ask me to 1800rps. I paid immediately and next i called costumer care for the status.. They said connection is not available that are and we...
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P
pawankmittal
from Vadodara, Gujarat
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you broadband account no 1452309

Address:Vadodara, Gujarat, 390008

I have a you broadband connection at my home for last more than 1.5 years. During the renewal this year, i had subscribed to you superjet 40, 2400 gb plan on 6th march 2018.

Since i had subscribed to high speed plan of 40mbps whereas my old modem was suitable only upto 20mbps, i was told that the new modem would be installed within 2 days. Since that time i have called up the customercare at least 5 times and there is no resolution...
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D
Dreamz Realty
from Sangli, Maharashtra
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pathetic service from you guys — only marketing no service.

Address:Pune, Maharashtra, 411047

To sleeping compnay,

Writing again... You guys are the worst service provider.. Surprise to me really powered by vodafone???

2-3 days in a week you service is down.. Its irritating.. My jio phone has great internet at just 349 for 3 months.

Yesterday i called up 4 nos +91 [protected], +91 [protected], +91 [protected].. Onr person on this no +91 [protected] assured at 12pm to send someone in 30 mins...
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S
santosh0437
from Hyderabad, Telangana
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paid money for new connection 20 days back.. still not provided

Address:Hyderabad, Andhra Pradesh, 500085

Hi team,

My name is santosh, i have paid money to one of the you broadband agent in hyderabad, jntuc. He did not give the connection instead he is not lifting calls from one week. I asked him to return my money, he told he will initiate the check for the amount that i gave, but now he is not lifting the call.
Agent name: siddharth.
Phone number:[protected].

My number: [protected] santosh.br...
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Y
yogesh1234s
from Vadodara, Gujarat
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no resolution on shifting the location

I have given the shifting application on 5th of march, 2018 and still no any resolution taken by the authorities.

So many phone calls to the care center, dozens of email to them and their so called higher authorities too but they don't give a damn. My plan days are just being waste day by day and this guys don't care because they already took the money to activate the plan so this is our fault that we have paid for a long term...
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N
NS Energy
from Surat, Gujarat
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regarding new internet connection

Address:Surat, Gujarat, 395006
Website:NA

Dear sir/mam,
I am pay 5010 rs on 5-3-2018 to salman sabuvala and he says to daily today i will come on 12 o clock in morning and never come at my office daily say to me i will come in half hours half hours and never come at my office if you dont want to give me internet connection than why are you take my money if you dont do any work than why are you take order if i will not get connection than i will give very bad review and take...
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A
amit101_99
from Ahmedabad, Gujarat
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new broadband connection

Address:Surat, Gujarat, 395009

I was promised the new connection will be done within 2 days. Once i made the payment, i was told there is some technical issue which will take time. When i asked for cancellation, i was asked cancellation charge as cancellation was being initiated by my side. If they are not able to provide connection because of some technical problem why should i pay cancellation charges. Also they said refund will be given after 45 working days. Who takes...
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D
Dhyey Nikalwala
from Jamnagar, Gujarat
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internet connection and speed issue

Address:Surat, Gujarat, 395001
Website:youbroadband.in/index.php

I have installed a new connection of 60 mbps speed the plan was being distributed in itexpo surat. The marketing was done wonderfully but when it comes in giving i m not getting enough speed nor there is a stable connection uptill now i have mailed the company 3 times and i have called more than that but no response i have got also the complaint is still not taken into consideration. H...
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S
sovan007
from Delhi, Delhi
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not installed my service

Address:Gurgaon, Haryana, 122002

Hello,

Myself Sovan Kumar Dey. Phone number is [protected]. I bought your Vodafone boardband service on 5th Feb 2018. I had paid you 2765rs. to bought the service for 4 months. But I didn't get any service from your end. Still You didn't install the proper service to my home. It's a pathetic service and don't want to continue with your service.
Please refund all my money as soon as possible. If you don't do that then...
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Address:Vadodara, Gujarat, 390014
Website:youbroadband.in

Form for new connection was filled on 05.02.2018 with plan of 2000gb internet for 14 months at 30mbps speed and a free router. Total plan charge which i paid was 5741 rs.
On 07.02.2018 cable was connected at my home with modem, but router was not provided informing it will come in next 2-3 days. Since then i am calling everyday but the are just giving excuses for not providing router. I have also placed complaints three times in you...
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M
m1991
from Ahmedabad, Gujarat
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shifting of connection

Address:Vadodara, Gujarat, 390025

I have given Shifting Application 20 days ago.

Number of Phone Calls to your Vadodara Office, Mumbai Office, I could not receive resolution.

Every Now and then Your engineer is coming after my complaint, one day he is completing Cabling, than another 3 days passed. Once again i make complaint, than engineer is coming and attaching Fiber Cable. Again 3 days passed and after my another complaint engineer is puting...
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S
Sam Ghl
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake promise regarding extra data

User id mgb22
Account number 1440447

On 13the january 2018 i received the call from you broadband[protected] regarding online renewal.

The lady on the phone informed me that if i renew before 19th january 2018 i will get extra 15% resources.

I renewed on 18th january and have been following with them since last 10 days. Still didn't receive any extra resources.

They...
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V
Viswanath vutukuru1
from Hyderabad, Telangana
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past 5 days not connect internet, not respond properly.

Address:Hyderabad, Andhra Pradesh, 500018

Hello, myself viswanath, i am using youbroadband past 2 years, past 5 days i didnt get any internet, i raise complaint more than 5 times, they simply said 3 to 8 working hours issue will solve, because of net issue i have so many financially problems, all my online classes are disturbed. I have huge amount loss because of internet issue. And i paid 1750 for 3 months amount in advance. I need amount refund.

The feed back is...
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M
Muralidhar Rao Marri
from Hyderabad, Telangana
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plan change fraud

Address:Hyderabad, Andhra Pradesh, 500017
Website:youbroadband.in

I have applied for new plan. Rupees 999 30mbps unlimited monthly/. They even conformed but they have given me "youkangaru 200 gb for 2 months" plan.

It has been seven days since i lodged complaint. Everyday call center representative promise to solve my problem but nothing is happening.

I was an old customer of yoybroadband after two years it thought they might have become professionals but they have disappointed...
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M
mahendra sondrava
from Vadodara, Gujarat
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pf

Address:Vadodara, Gujarat, 390007
Website:ikya

Which kids of proced for ikya pf withdrawa
I submitted 27 october 2017 pf documents i have all ready waiting for three months
But not any replay to my pf not done pls inform
Me no any support for you broadband vadodara
Hr, pls rlp me to my pf come to my account
Pls sir withdrawa my pf

Mahendra sondrava
You broadband india ltd
Emi id a153609...
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A
arpigoel
from Gurgaon, Haryana
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1-2 mbps provided on 20mbps connection

Address:Gurgaon, Haryana, 122001

- 19th jan 2018: sales person called and told that by submitting 2000rs of which 1000rs refundable, i can get a 20mbps internet connection for a month with optical fiber to home connection.
- 21st jan 2018: while installation sales person and operation team told that i will get a co-axial cable connection as in my area optical fiber is not provided.
- 22nd jan2018 - till date: for a 20mbps plan, i am getting a speed of 1-2mbps...
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H
heenadhruva
from Pune, Maharashtra
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no connectivity

Address:Vadodara, Gujarat, 390023

My customer no — 518664

From long time their is a connectivity problem have posted complain through sms but till today my problem not resolved.. If my problem is not solved give options too change plan or i have to go to higher authority

Or please do refund of my remaining months

Not at all satisfied

Contact no — [protected] please inform at earliest

Thanks...
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P
pruthvi09
from Surat, Gujarat
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ridiculous service

Address:Surat, Gujarat, 394101
Website:youbroadband.in

I have taken the internet connection 16 months plan with free wi fi router on january 2, 2018. Ms. Khayati sarang, head office adajan, surat used to call me again and again when i have inquired about it. She was irritating me by calling in every 1-2 hours for the confirmation of connection and payment. She told router will be provided within 10-15 days. After that when i called her for router she started to response my phone calls. Internet...
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