YOU Broadband India Complaints & Reviews

Hi All
The You Broadband pune is one of the cheaters. I had requested for the plan change, cancellation and many other requests. But non of the requests are auctioned by them. I have recharged for 100mbs plan and they did not even give me above 25 mbps and all the complaints registered are closed with out action. After that i had RBS plan in the Queue and requested for plan change through the call centre and the online complaints and...

I am a You Broadband service user. Net connectivity service offered by the is very poor and very often remains shut down. Speed is also not what they promise.

In spite of lodging complaint, no one takes care of grievance of customers. Customer Care persons have a standard reply that it will be solved in 4-8 hours. They take 4-8 days to restore service....

I have opted for You Broadband connection and called the local guy for the same - Ravi - [protected] who approached me and took payment on Aug 3rd morning and said by 5th of August I will have the connection - but this guy updaed the internal system of You Broadband on 4th that they received the payment - with reference no CC168688

Today 10th of August - nothing moved, when i called them on 9th to check on the status - the custoemr...

It is been almost 2 month since i am facing frequent disconnection issue with you broadband. I had logged around 0-20 complaints from their app and the technician used to simply close the ticket without confirming if the issue is fixed. Finally i called call center 4 weeks ago and logged a complaint with them. Initially they sent technician who came and check the issue and confirmed that there is frequent disconnection issue however did not...

I have bought you broadband internet and static ip for special my camera remote location access. But there is due to port not open from their side so my all work stuck but they didn't providing solution or also not providing refund.
I never seen you broadband type cheater and worst company till now.

So i request to all never buy you broadband any service also ask to your relative and friend about that be aware of this...

Relationship no : 1436326

Paid the sum of 3591 rs as cash payment on[protected] receipt no[protected]
Sub - still my payment not updated in rbs queue i have been fallowing youbroad band customer care from past week every time they tell me our backend team will call you in 6 hours every day but i am not getting any solution for my problem please look in to this matter as resolve the issue as quickly as possible. If...

User id : svb1989
Registered a complaint with customer care on 8th aug 2017, got a ticket number.
You broadband employee visited in evening of 09 aug 2017 that too after several emails and phone calls.net connectivity resumed and mesg received that complaint is processed. After an hour, again now the connectivity has stopped. They are mentally harassing the customers. I repent that i paid rs 5250 for this worst service. No...

My login id: kushal028

Since past three months i am facing huge problem in aspect of services from you broadband.in past 3 months my internet service was down almost for 1 month.in spite to providing promises by you broadband's representatives for permanent resolution for frequent disconnection of my internet, no action is taken.

The most pathetic part of you broadband network is that no one is bothered to provide...

It's a worst service provider i have had to deal in last 3 months.
They are cheaters.. Only making money to cheat innocent customers.
Cheaters... Fraud...
I called them more than 200 times from last 40 days. But each time they are misguiding us.. Lied to us... Making fake promises and opened 50 service request (Tickets) and even they have closed all the ticket without any resolution.
I didnt even get a single call...

I mukund sabu having mobile no [protected] had taken a new connection with your company, your sales person made me a commitment of connection with router, he installed a connection and said will installed router in two days, now he is saying everyday that i will installed today.. Tomorrow or dispatched from godown and soooo on reasons, i have recordings of all the communications, kindly installed a router or disconnect the connection and refund...

I had purchased 12mbps plan of 180gb for 3 mnths but i never got speed more than 2 mbps. Even after complaining about them again & again, their representatives do not get back to us with the solution to our problems
You broadband is the worst broadband service provider.
I appeal to people not to opt for this service provider for your internet needs....

I have paid rs.3536 for a new connection on 28th july, which was promised to be installed on the next day. I had raised 5 complaints in the next 4 days and every time i was told that i will get a call in 4-8 working hours which i never got. Finally i have cancelled the connection and the cancellation request was not acknowledged even after 3 working days.
Crf: cc167147
They have a clause that after the cancellation is acknowledged...

I have paid online for the subscription of broadband connection. I was told that within 7 days installation will be done but there is no response. Sales team is not picking up the phone. Customer care is saying that you will receive call from our team, but none is calling. The behaviour of sales and service is very unprofessional.
I an getting a feeling that i have been cheated and money is wated....

I have given money for a new broadband connection to my home on 12.06.2017, they have promised to give the connection in 3 weeks but till now i didn't get the connection, i am continuously contacting the salesman mr kiran jadhav, team leader mr chintesh jani & sales manager mr praveen patel, everytime they are telling the connection will be given today/tomorrow like that, as they told i have purchased a wireless router also

...

Hi
I am akashvaghasiya
I have complen 13 july 2017
Complen no=[protected]
Not solve problems /no call back/no maill

Why not solve my problems???
Contact no [protected]
Ac. No. You broadbank =1462357
Emaill add =[protected]@gmail.com
Ans, me
http://youbroadband.in
http://youbroadband.in
http://youbroadband.in
http://youbroadband.inbr...

We had taken up this connection of you for 20mbps but from day 1 we do not clock more than 1mbps. We have complained almost every day to the field staff but they pay no heed to our complaint. The technician do not arrive on time and our compaint is not redressed. We don't know what to do and how to get an answer from these thick-skinned people. Is there a way to escalate this matter? We need guidance. We want to sue them.

Ps:...

I have been using you broadband from 1 year or so. This april i upgraded my plan to a 50 mbps speed plan as i was requiring high speed to carry out my work. But not even a single day i could get that high speed and it was always in the range of 10-14 mbps. I complained about this multiple times, their technicians also came every time i called them but they could not fix my problem. So i humbly asked them to disconnect the service and refund...

My internet has been down for 20 days in the last 30 days. I deserve compensation because i'm working hard to get money that i paid you in advance. Show me how good you're at resolving customer's problems.
I'm ready to place a billboard (Hoarding) outside your pune office by my own expense which will say "you broadband is a pathetic service provider and doesn't care about their customers' problems".

This happens almost...

I planned to take you broadband connection. They have told me while taking the money (1000 rupees) that the connection will be established with in one day. The week has gone, no connection. So, i thought at start these are troubling me a lot. Then i decided not to take any risk. I applied for cancellation. They agreed and said it will take 40 working days to refund. I said ok. But when the time reached i called them for refund, they said...

Its been about a week since we have done the registration and paid the fees for installation. We were informed that it would take about two days max to do the installation, but still have got our lan connection. We call everyday to inform them, and they say they are coming and ends up not coming and tells us they'll do it tomorrow and the same thing happens. We asked them for our money back if they are not going to do the installation as...