YOU Broadband India Complaints & Reviews

Its natural for you broadband to piss off their customers because this is a bull company. My internet net stopped working on friday i complained them they said they will take 8-12 hours, the did not fixed i called them again after more than 16 hours that was urgent because i had to do some work, they said they will six the internet problem till 6pm, and i knew that this is a big lie because at 6pm they stop working and go home so the same...

I purchase you broadband 2 years before and i have a 20 mbps speed plan but last 10-15 days i have only 0.02 mbps speed and dont open the any site
Low service
I complained you braodband but still not get response.
please help me for resolving problems and other wise refunded my amount 17000 rs...
Inconvience with the service
i am a loyal customer and this problem is happen me.....

I had applied to you broadband for new connection. After 11 days i complained to branch office regarding delay in connection. Later on 13th day I got mail that "You Broadband has no coverage in your area so your application is rejected and you will get refund very soon." While the reason code for application rejection is "Customer not Intrested".
Now till today i didn't get refund or any new status of my application. Please tell me...

My name is Souradipta Maity and I made a payment of 3554 to You Broadband on 18th April 2016. I have since asked them to provide me the connection as soon as possible, yet they gave me a buffer time of 7 days. Today, 23rd April 2016, on the 6th day, I still have not received any service from their end and have called them several times for the connection, yet they have not sent their technical te to provide the service and their executive...

I have register complaint regarding speed issues. I have facing problem from 18/04/2016 and i register complain on 19/04/2016. They told me that complin will be resolved on 19/04/2016 at 8:55 pm after calling 3 to 4 times in local customer care but they are irresponsible. And i call again customer care on 20/04/2016. But still they are saying that complin will be resolved on 20/04/2016. But i can not believe that they will do as they have...

I was purchase 15mbps net from YOU in surat and from last 20days i was complaining minimum 10 times in company but they are not solving any problem... They promised to give 15mbps speed but i m not getting atlist 5mbps speed... I want my money back from comoany... I can't tolerate this... When company agent came for new connection he was told to give best speed and best service but everything is very bad in this company... I cant tolerate...

Right from the second week of service, facing issues with plan speed, after several complaints and disconnection requests, they come to disconnect after 6 months. Customer service is now saying my plan limit has been reached and is non refundable. After several attempts to retrieve my money i am not successful. I had paid for 13, 500 rs for 12mbps tornado unlimited plan, but they are now saying that the plan was for 10 mbps and my usage speed...

I am having you broadband connection from last 4 years. My Account number is 679065. From last 15 to 20 days broadband not working on day time. So many times i have complain about this but till time it is not resolved. Daily i got replied from You Broadband that engineer visit your place but my bad luck and i think you broad band is not interested to resolved my problem....

I wanted a new broadband connection in ahmedabad, hence i showed intrest on there website. I got a call from ms sejal ([protected] / [protected]) and she asked me to pay 6018 and within 1 day internet connection will be installed. I told here i am having one router which i had user with airtel broadband so before i pay online, kindly send someone and check wheather is will work or not. But, she told it will definately work, don't worry. After...

User id 1084873
This is to bring your kind notice regarding my renewal of my account on 29th dec 2015. I had a problem in connecting the broadband from said date (Error 651 is occurring). I have raised a complaint on 30th dec 2015 to the chennai manager ([protected]) there was no proper response from him. Then i called mr. Naveen crm[protected] regarding the issue, he was not able to solve the problem, giving excuses. A month has...

I have opted for 6 month prepaid (12 Mbps) plan. From last 2 months am facing the problem with Service - frequent disconnections, poor speed.

Am sure that i have logged around 15-20 tickets per month. Till last month they were solving the problem every time i log a ticket, but no again permanent resolution.
Also for the days internet didn't work, am not even getting those resource added(extra days). If it works for...

I have got new connection two days back.Cable is taken in my house through window, so now I cannot shut my window.At the time of cabling i told a person who came for cabling to drill a hole in window .He replied next day he will come with drill and will do it. Next day he didnot come but Padhiar came and started connection.he told he will send to finish it. i complained on phone but no body listens to my complaint.Please look into this matter...

I had paid around rs 2100 for their 4 month you angle plan. about last from 20days i cant be able to get their internet service and if am do the complain regarding this issue into the customer care then they are also not doing anything. they are just making some kind of excuses and not solving my problem. they are also not providing me the complain number while am doing complain regarding this issue. so please try to solve my problem as soon...

I have paid money of Rs 1999/- towards a new connection on 5th April 2016,
till date no installation and no response from the authorized persons.When i visited branch office in Kukatpally, Hyderabad, unprofessional behavior by manager and the sales person Mr. santosh who took money from me is not even bothered to attend my calls, this firm is so manipulative that if i pay another 1999/- they will provide me connection right away....

I bought a new connection with full payment and cancelled my broadband connection before installation at my home due to poor service and lack of proper response.
i have submitted cancellation request twice and took many followups for that but they are not cancelling my request till date and my payment is stuck with them.
i have called so many time to their customer care service but there is no progress in my cancellation request,...

I have recharged YouBroadband internet connection last month, but since then i am facing connectivity issues. I have lodged a complaint several times but the issue is not yet resolved. It does not connected continuously and disconnected multiple times in a day. Every time I call customer care, they say that I will get a call back from technician but i have to call 3-4 times to get a call back. It is really frustrating and extremely unhappy...

Without any intimation disconnected our internet service, already rs.5, 000/- has been given as security deposit.
Representative service is very bad (Mr. Devdas).
Its seems that you broadband is big co-operate company like tata & reliance ....

Paid for a you broadband connection on 7/3/2016. It has been more than a month but connection has not been installed. I have been calling customer care on a daily basis but they don't seem to care. Finally asked for a refund to which they say they will call me back in 4-8 hours however that has never happened. I have to keep calling them every 4-8 hours. The sales executive nikhil mehendale who sold me the connection is ignoring my calls...

I am Rohit patel one of the customer of You Broadband in Gujarat. Customer Relationship No. Pat_96 After pathetic connectivity and instability of the broadband I have logged at least 15 complains on customer care since last month, every time got assurance that now on there will not be any problem in the connectivity the problems still persists. Almost 2 to 3 times in a day the net is not working for hour’s and I have to log complain every...

My account no is 690425. I am not getting internet connectivity since 24th march 2016. I have raised complaint. I also requested them to refund the add on pack amount as they are not able to provide internet service to me. Till now they did not respond to my mails. I have approached all the appellate authorities in visakhapatnam but there is no response. Made repeated calls to technician, call center and visakhapatnam office also. I request...