YOU Broadband India Complaints & Reviews

Sir i am using youbroadband internet broadband connection from when i taken 100 mbps plan, when i taken this connection they told me that your plan will activate in 24hrs but i am not getting speed at lest i can brose any website and i constantly calling custumber care for problem and no one is doing any thing i paid full amount for that connection then after they are not listing me for this problem i dont know what to do....

4-8 hours ????? really……..it has been 4 DAYS now and my internet is not working

Really pathetic service, you guys providing. From past 3 days my internet is not working. I make several calls to customer center. But no body is interested to solve the problem. Even I tried the number of technical person Mr. Chote lal yadav. He is not responding. Really painful service.

And you have PARROTS who do not understand...

Hello Sir,

I am using You Broadband internet services from last couple of months, I have paid them advance for 6 months, but it has not worked for more than 1 month.. It remains down most of the time. This time it went down on 17th Feb 2016 evening and it has not been resolved till date I have filed complaint #[protected] on 17thFeb 2016 with Appellate Authority, but every time i call them they give me date of 4 days after...

I paid cash Rs 3200 for youbroadbconnection on 27feb 2016. Receipt no 772951. Many times i called you broadband customer care, Today is 8th march still they didnt started my connection. Today I called youbroad band customer care and asked for refund my money, but no proper guidance given for refund of my money. So i want you to look in this issue and help me in taking back my money which i have paid to youbroadband....

I have been a long time customer of You Broadband. Almost since 10 years. Speed, pricing and service was good.

However, recently 6 months, speed has deteriorated a lot. Very rarely do I get smooth browsing experience. Many times, I had to miss a client call since network was not good enough to allow webex conference.

Another issue is frequent disruption in service and outage. Daily, my internet is down atleast...

I have been using you broadband internet since long. But since last 4-6 months it is very unreliable. Every day atleast 4-5 time it goes off for an 1-6 hour and then come back and suddenly go off.

Complaint to customer service or even appellate authority is resulting no solution to problem at all.

I would like to start consumer court appeal and petition so, either company start giving money back or solve the...

I am you broadband customer
id:-rt39l
i have more then 8 time compline for the speed problem and 1 time i goto office and most of the day i call customer care but all time no one proper ans provied even manger or any one no ans propoer .
or call karte het to guse se bat karte hey .or ans bhi bara bar nahi dete or solve bhi nahi karte bolte hey 4 to 8 working houes me solve kar denge but 2 din ho jate hey fir bhi nahi...

Hi,
I have applied for a new You broadband connection at Aundh Gaon Pune location in the name of Ravi Lalsare on 24th February 2016. I have paid the charges for 3 months in advance along with installation charges and deposit. It has been 15 days since I have paid my money but still installation of my connection is not done yet. I have tried to contact the concern authorities (Rahul Garge-[protected]) but they are not receiving my calls...

I am using you broadband and the service of the company is not good.
My internet was stopped many times in this month and Costomercare numbers are not giving true answer.
I have a problem from 9/2/2016 to today and future
And the technical person also not coming here to solve the problem...

I have a broadband connection at You Broadband at SURAT. Customer No. 87383. On 28th of february, broadband connection was disrupted due to some techincal issues and they promised to solve it in 2 days. Its now 7 days and still the connection is not active. Since last few months after i renewed my broadband plan, there are frequent connection disruptions, almost 4-5 times in last 6 months and each time they take 4-5 days minimum to solve...

My account no is 1101891
My name is Priyank Sukhadiya

My recent complaint Number is[protected].

I have files this complaint on[protected]. I have paid all the money for service but not getting service properly. I am calling to You broadband's customer care every other day and still got no solution from them. I am not able to connect to the internet. Every time i call customer care they give me time...

You broadbannd is a one of fraud company in india. Never buy you brodband internet connection. I paid for 4 months and they provide service for few days then after no response from them and not giving me my four months money back.

Never go for it....

Internet is not working since 13th Feb 2016 when i call customer care executive update cable work is going on.So no complain will be registered against this. On 25th Feb again internet is not working to till date when i log the complain complain id is[protected], but again the complain was resolve and update the status Co-axial cable work is going on and due to this you will able to access internet from 3rd Mar 16.

My complain...

Hello,

I would like to bring to your notice that I had taken a Broadband
connection with You Broadband, Surat.Thir telephone number is
[protected]. There was a campaingn by these guys(Viral). I was Renew my Plan On 31/12/2015 They mention Broadband connection of 100 Mbps, but the connection I receive is around 256-512 kpbs. I have made several calls to their call centres and they evoke no response.( Calls made...

I am an existing customer of You broadband in Vadodara city of Gujarat state. There is no internet due to fibre wire cut by GEB. I registered complaint so many times, no action has been taken yet. There is no internet since last 1 month. Its less customer to my area since it is new so they are just ignoring. Its rediculous they dont have any responsibility. Waited since last 1 month, seek help what should i do next?

My details...

I am an existing customer of You broadband in Vadodara city of Gujarat state. There is no internet due to fibre wire cut by GEB. I registered complaint so many times, no action has been taken yet. There is no internet since last 1 month. Its less customer to my area since it is new so they are just ignoring. Its rediculous they dont have any responsibility. Waited since last 1 month, seek help what should i do next?

My details...

Hello I am sunil Jariwala. I'm facing problems on my broadband connection for more than two months. My login id is suniljari. I ask to refund my payment for prepaid connection of pending days but they aren't refunding nor solving problems...

Hi,

I have requested a new broadband connection on date: 02/01/2016 and issued cheque for the same. Details are as below.

Name: Vishal Shah
CRF No: 767093
Plan Details: You jaguar/1 MBPS/3+3 months
Cheque No: 000003-Standard Charter
Amount: 2755 INR

After waiting for almost 22 days, as connection is not provided, I have raise connection cancellation request and asked...

Hello,

I'm L CH RAJKUMAR living here in Vizag, facing problem internet service provider namely "YouBroadband India Pvt Ltd".

On 16th February, 2016 I have called Sales Representative of YouBroadband Vizag to have a connection in my house. He came and told feasibility is available as the YOUBROADBAND HUB box is available beside my house. So based on his confirmation I given him CHEQUE of Rs.2200 and asked when...

I am sandeep form vadodara my customer id RCP_05 mob number [protected]
i am staying in subhanpura area samta my internet service does not work last 12day.

i complaint fast on 17th Feb 2016 to [protected]. they give me only 2days to solved problem. after 2days same and then 22nd and then 25 and then 27th and then 29th now. i did call customer care last 10days more then 25times every time different person on call center....