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YOU Broadband India Complaints & Reviews

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Last updated Oct 9, 2023
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+91 92 2700 9000
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+91 26 1337 7212
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+91 26 1337 7212
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YOU Broadband India Head Office Address

Plot No 54, Marol Co-Op Industrial Area, Makwana
Mumbai
Mumbai City District
Maharashtra
India
400059

YOU Broadband India reviews & complaints page 40

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S
Sandeep Palacherla
from Visakhapatnam, Andhra Pradesh
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Refund amount not given

Address:530016
Website:www.youbroadband.in

Mu user id is asandeep8676.i paid an advance amount of 1000 rs at the time of installation which they said that it will be given after disconnection.i disconnected the net before 8 month till now they dint refund the amount.when i am asking they are saying it will be refunded...
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A
abhilokare
from Visakhapatnam, Andhra Pradesh
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Internet speed

Address:Pune, Maharashtra
Website:www.youbroadband.in

I have recently taken a new connection of you broadband, i have paid for an 1MBPS plan. But the speed of the net is very slow it is slower than 2G speed. I had complained about the speed on companies customer support they told we that they will resolve the problem but it was invain. Then again i had called the customer support but invain...
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P
pritikamdar
from Rajkot, Gujarat
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Shows data usage during vacation

Address:380015
Website:youbroadband.in

We were on vacation for 7days. The internet has not been used for those days at all. but still their records show 6-7 GB usage. WE launched the complaint reg. this with them, but no steps taken by them. We had really a bad experience with YOU broadband...
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N
Nisha Anju
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Internet service

Address:Gurgaon, Haryana, 122002
Website:www.youbroadband.in

I have hired a internet service pack of 6 month from you broadband but the second day of plan the internet service not provided properly i have complaint for many times but no one takecare of my problem, they just said field executive was a lot for checking but no one coming home for take caring this problem. after 10 days internet service going to start but after 2 days again the same problem start and same patten till follow and no one...
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9
93kailash
from Chennai, Tamil Nadu
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No 1 fraud company

Address:600094
Website:www.youbroadband.in

Hi this is kailash from chennai i paid for you broadband connection 100 Mbps at Nov 16 of 2015 but till they didn't install the connection. So that my entire work get spoil due to that fraud company. Now iam going to charge a complaint in consumer court against that company. If anyone need to support me kindly contact me from [protected]@gmail.com...
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B
bhakti152
from Mumbai, Maharashtra
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Worst service ever

Address:Mumbai City, Maharashtra, 400054
Website:www.youbroadband.in

Had booked new connection of YOU broadband... the sales guy was behind us for the connection and insisted on paying cash so connection can be done on immediate basis... we had paid cash for installation INR 500/- Next day someone from technical team calls for connection but doesnot turn up... then for next 7 days we chase them but all our calls are not answerable... and now after 7 days we realise that connection is not possible in this...
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A
Alind Mishra
from Nagpur, Maharashtra
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Limits of poor and incompetent services

Address:Vadodara, Gujarat, 390010
Website:youbroadband.in

I have been facing issues with youtele Vadodara since a very long time. Earlier I was on a 12mbps plan in which I never got satisfactory speed.
After numerous complaints and conversation with customer care managers and nodal officer Payal Shah, the issue did not get resolved and in the end it was concluded that there was problem with my router. My router was perfectly fine but still I changed the router and installed a new one but...
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R
rohit karpe
from Pune, Maharashtra
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No resolution on connectivity

Address:411038
Website:www.youbroadband.in

I registered my compliant on 9 november and i call everyday and they say our IT team will call but i have not recieved a single call from them and on 23rd november they upcated in complaint the our next building owner not allowing to go on his terrace as problem is ther but internet is working in my next flat. they are just lying from 9 november and when i say i will go in consumer forum they do not care about it. i escaleted this issue to...
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A
Abhi123345678
from Gurgaon, Haryana
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Deliberately limiting Internet speeds on unlimited packs

Address:Vadodara, Gujarat, 390007
Website:youbroadband.in

My username is ac_402. My ISP You Broadband is deliberately limiting my Internet speeds. I am on an unlimited 3Mbps plan with any fair use policy. My speeds are restricted to very low 512kbps speeds. After complaining they raise the speed to 3Mbps but in a couple of days they reduce the speed again. Also the service is disconnected frequently so that I cannot use the Internet as desired....
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D
Dr bdt pediatric dentist
from Chennai, Tamil Nadu
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After taking money not starting internet service

Address:Surat, Gujarat, 395007
Website:www.youtele.com

I have taken Wi-Fi internet service from you broadband internet private limited around 1st November. But till today s date yet they haven't started my connection. At first visit they have collected cheque from n promised me they 'll start connection in next 4-5 days.after 4-5 days their technical person came provide cabel left outside our window and told from here u have take the cabel inside...so I called my electrician he did that and I...
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H
hpdhaka
from Visakhapatnam, Andhra Pradesh
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Refund of registration fee

Address:Visakhapatnam, Andhra Pradesh, 530046
Website:www.youbroadband.in

Subject: delay in refund of starter pack charge Value: Rs. 2129 Company- you broadband India Pvt Ltd I was fill registration form for new connection my CFR no.: YOUF No. 738718 on 24/10/15. As per company executive they give a connection within 3 day. After many call they not give the satisfactory answer and later they not even receive my call.After so many frustration i was applied for refund on 30/10/15 as per call center executive...
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S
skpum28
from Ahmedabad, Gujarat
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Non receipt of refund of cancellation of new connection

Address:395009

Respected sir . I mr. shailesh k.umrigar, regeart to say you that i have appy for new connection to your (you braodband india p.ltd.surat, adajan office). before i apply this connection your representative came to me and he checked all things (e.i. area and my house) to fit it connection, after that one Mr. kiran khanvanshi has came to my house and filled in connection form and taken payment cheque no.128161, axis bank, dt.29/10/15 for...
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Address:Pune, Maharashtra, 411046
Website:youbroadband.in

I applied for the new connection on 13th Nov by making online payment for a 3 months plan in advance.

I was told that the installation will take place within 7 days after payment date. I was also told that i would be getting a call soon from the YOUBROADBAND technical team for the installation. How ever I am still waiting for the call and installation to happen.

I tried connecting to customer care/Asifa mundhe...
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S
shweta-bnys
from Mumbai, Maharashtra
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Recieved the parcel by my attendant at office.want to return it

Address:462030

Parcel# Z65162499.this parcel was recieved by my office attendant on 17th nov my absence.the parcel does not have any address on it.i want it to get returned back the DTDC local office Bhopal [protected]. Has been informed on 18 th Nov.2015 yet no action has been taken....
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H
Hi Rolland
from Chennai, Tamil Nadu
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Worst customer service

Address:Chennai, Tamil Nadu, 600041
Website:www.youbroadband.in/contactus/callcenter.php

I have taken the connection and paid them on nov 2-2015. Till i paid the money! every one hour they used to call me sir good service best speed all fake promises!!! till night 10pm they called, and informed that it will 2-3 days to set up for sure. So i purchased the wireless router with express delivery in amazon thinking they will do it in 2 days. Since after i paid no calls no response from any of the you broadback team. I called zakeer...
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S
soyson joseph thonakkara
from Mumbai, Maharashtra
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No Connection for almost Two Months

Address:Chennai, Tamil Nadu, 6000029
Website:www.you broadbandIndia.com

Act No. 1091769. I registered a complaint on 27 Sep 2015 that the connection not working. I have atleast talked to the customer care 50 times during this period and even I personally visited their office twice. Every time they assure that it will be rectified I one day's time and they are not responding. Now I have requested for disconnection and they told that some one would contact me in 4-8 working hours. Today is the fifth day and I...
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S
shreekantb
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Worst internet service

Address:Pune, Maharashtra, 411048

Worst broadband service ever. Please dont waste youe time and money on You Broadband. They took 24 days to solve my issue in July Month.. And now from 9th Nov I am counting the days. I am calling daily and everytime only one ans "4 to 12" working hours main issue resolve ho jayega. If you cant solve the issue dont do wrong commitment with consumers. Soon they will shut down their service if continues with such type of ....
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A
avinash_1234
from Virarajendrapet, Karnataka
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Irresponsible customer service for internet disruption

Address:600034
Website:www.youbroadband.in

I recently subscribed to youbroadband in chennai. Since Nov 8 i have not had any internet at home. I visited the office 3 times and was given false promises by the zonal officer that the issue will be rectified by the end of that day. Absolutely nothing has happened and they do not see to care about the pain they are causing customers. There is no coordination between the complaint desk and the technical team handling the issues. Each person...
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R
ranjith.nj07
from Chennai, Tamil Nadu
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Bad internet connectivity and no response

Address:Chennai, Tamil Nadu, 600029

Hi,
I have been using YOU Broadband for the past 6 months and I have made complaint several times to the customer care and the appellate office for which I have not even received a response once. Now I am not able to use internet for the past 8 days and I am getting SMS saying that it will be rectified in 4 hrs time.

I called customer care and they are not even able to give me a specific time for when the issue will...
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S
Swati Agrawal90
from Delhi, Delhi
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Security deposit not refunded even after 1.5 years

Address:Gurgaon, Haryana, 122002

I had YOU broadband connection 2 years before in Gurgaon. I got that disconnected in April 2014. They were suppose to refund my security deposit within 2 months, however they sent an expired cheque in August 2014. I returned that cheque to them in October 2014, asking for a legitimate cheque. They have not done anything about that yet. I am tired of following up with them I(It seems that they have done the same thing with many people). Now...
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