YOU Broadband India Complaints & Reviews

Hi Team, My father Rama Krishna has taken connection from You Broadband vishakapatnam by paying 1999. He recharged with 2500 rs for 4 months for internet last year. Except for roughly around 10days all the other days internet was not working. They have done several complaints but still no internet or refund on the amount.On August 29th i have recharged with 2000 rs for 4 months for internet as i had to work from home. Initial 5 days there...

Dear Sir /Madam We have purchase you Broadband Internet Connection for our home but some network problem in our area so that we cant use internet service so we have dis connection then we received cheqe but some probem so that this cheqe return then we have re submeet cheqe in you broadband then they suggest me your refund cheqe make after 2 week but yet we cant received so what we should do for this matter Dis connection Refund Amount :...

My relation ship no is 1052753 my name is Rajnish Kumar . I given complain on 15/09/2015. 15/09/2015 onward every 2-3 days giving online complaints and telephonic complaints but every time saying that your complaint has been resolved in 4 hours but still my complaint is pending. Pl take necessary action....

I have recharged dual plan of You broadband of Rs1674 Plan as per below details, but after recharge only they never provide regular service after one week only connection get lost after contacting to customer care they explained his AT or ENT box got damaged and it will take make more than one week to get replaced, we have waited for that also again replacing this box again we are getting same issue means in 24 hrs mostly they are providing...

In You Broadband they said that if I refer a friend in same flat means they provide one month free usage for me and my friend. I believed in them and I referred my friend.They said the balance will credit within a week but after one and half month completed they not yet Credited the balance. I called customer car many time but there is no proper response.Still my problem not solved....

It is the most unprofessional, customer unfriendly, and inconsiderate internet provider in this day and age. Unless you want to waste your time and money, do not take this connection. They take advance payments ONLY, for services which they fail to provide. When you try to call their dysfunctional customer service centre and try to complain all they do is put you on hold and force you to listen to the You Broadband Anthem; which will make...

I am sick and tired with their frequent disconnections due to powercuts and fibercuts. its absolutely frustrating . also from july they have started charging 14% service tax . mY question is service tax should be taken if one party gets into contract and lives by it with the other party for the service agreement but in the case with You 60% to 70% of the time the services are disconnected or slow.I am paying them money well in advance but...

Complaint for adding extra data in my account against renewal done from mobile application
I have renewed my account from mobile application on 9th august 2015. At that time i was told that you will get either extra days or extra date. I have selected the extra data option.
I have inquired since then atleast 5 times but they have not updated my extra data which is to be added in my account.
The name of my service manager...

There distributor tried to swindle extra money from us by saying the modem has gone offline and we will have to take a new connection instead, when according to their own manager that was not required.

We were promised installation in 4 days but it actually took 8 days with constant follow ups and threats. As college students with exams coming up, a working internet connection is a compulsion.

Several times the...

I was approached by You Broadband for installation of internet at my home in J.P.Nagar in Bangalore. After confirming the feasibility, they required me to pay the amount for the installation and 1 month's service in advance. I did so accordingly. Post payment I did not receive any call or confirmation from the ISP about the date of installation or confirmation. I called the customer service to enquire the progress, and was told that the...

Dear Sir / Madam, I want to register my complaint against M/s You Broadband. Their official address in Pune is: 107 Zenith Complex, Tanajiwadi Road, Opp Krishi Bhavan, Shivajinagar, Pune, Maharashtra 411005 I had paid them money to install broadband connection at my office on 18th May 2015. Despite the timely payment, they delayed the installation. Further after the installation for almost a month they did not activate the service...

Dear Sir /Madam We have purchase you Broadband Internet Connection for our home but some network problem in our area so that we cant use internet service so we have dis connection then we received cheqe but some probem so that this cheqe return then we have re submeet cheqe in you broadband then they suggest me your refund cheqe make after 2 week but yet we cant received so what we should do for this matter Dis connection Refund Amount :...

Username: Aneri31 Its been a month, I have been facing this problem. The net connection only remains for 5 minutes and the rest of the day it does not work. I have been cheated for the whole month by the customer care. I have called the customer care/appellate for the issue but nothing is resolved yet. This is a mental torture to customers where no proper customer support is provided....

Hi, This is Pritesh Mistry. B-153, Yoginagar Township, Near Ambika Nagar, Gotri Road, Vadodara-390021. Cont [protected]. I have applied for new connection & paid you broadband amount of INR 3339/- on 8th August 2015 my Account No. is 1259128. Earlier it was communicated from you broadband team that installation will be done within 7 days of working. Still there were no signs of Installation from you broadband end till...

I have been complaining about non connectivity since 31 / 08. Third mail and more than 10 calls to customer care

Still nothing has been done inspite of calling almost rwice a day.

I cannot believe that your entire service depends on someone called murugan😡 whose name your agents keep repeating.

Disgraceful to say the least.

I do not expect a reply or action other than your...

Hello Sir, My name is rasik kanzariya. i have wifi connection in my flat 20day ago. 4mbps plan speed but i give 500kb. more time complain doing you brodband but no any solution. last 20day more time custumer care doing contact but no any help me. please sir you help me. thanks....

I have been having issues connecting to internet since 09/05. I have raised complaint with CC on the same day. Till today no proper response nor resolution inspite of multiple follow ups - POOR SERVICE. No one answers the escalation number[protected] Appellate Authority Number switched off...hahahah worst ever customer respone complaint number:[protected]...

Please see below, my latest email communication (with old email threads), with YOU broadband India Pvt. Ltd.: [YOU's website: http://www.youbroadband.in/] =============================================================== [protected] Forwarded message[protected] From: Amit Gandhi Date: Mon, Sep 7, 2015 at 12:03 PM Subject: Re: URGENT // Customer Relationship No:715115 // YOU broadband // Internet down second time, no SMS alerts To:...

Dear Sir /Madam We have purchase you Broadband Internet Connection for our home but some network problem in our area so that we cant use internet service so we have dis connection then we received cheqe but some probem so that this cheqe return then we have re submeet cheqe in you broadband then they suggest me your refund cheqe make after 2 week but yet we cant received so what we should do for this matter Dis connection Refund Amount...

I have taken Internet services from you broadband in pune. From the day 8 have taken connections i am facing connectivity issues. Inspite of registering complains for 3 times they have not send any technician at my place to look into the problem. Today i.e. 5 September, 2015 i registered complaint at 8:55 am regarding net connectivity. These guys did nt even calles me or send any person at my place. Everytime when i call their customer care...