YOU Broadband India Complaints & Reviews

I, Sanket Vaishnav had a new broadband connection installed with You Broadband – 4mbps speed, account id: 1250676 on 15th August 2015. I was charged an amount of Rs. 4400/- as 3 months advance subscription charges including the security deposit. When the connection was taken out it was never notified or informed that the subscription charges paid in advance is non refundable if the provider is not able to provide the service. It...

Dear Sir, I got new connection on dated 20 AUG 2015 after 10 days waiting & many calls to customer care for installation. I was very sad with your service. but after installation its working fine. then after 3 days on dated 24 AUG 2015, My broadband cable is disconnected from terminal by your engineer without any information. and now from 10 days, wire is hanging on terminal pole, which is on front of my home. I had call & mails,...

I am having You Broadband Internet connection(Account No.485316) but their service is pathetic. Almost 1-2 times I am registering complaint for the disconnection of service but no technical team will be visiting my place. My account Manager name Gulshan also not co-operation or helping me. Whenever I call her she said the problem has been forwarded to concern team. But there will be no calls or any visit to my premises. If I call her again...

Complaint no.[protected] [protected] Mobile No. [protected] Crf No :YOUF713551 I have contacted customer care 5 times, no response after saying that we'll solve it. It's been a month and got nothing.. They are fraud. Don't take You connection in any condition.. If there is no other option, then also don't take You Broadband. Also, the sales person is cheating. He says me that he had done rejection and I will get my cheque....

I have bought new internet connection from you broadband pune and paid 5099 rupees online in advance for three month. after that i tried to call customer care but nobody responding. my account get activated on 29th of aug 2015. but i haven't received any kind of service yet. my Account no. :1258740. Registration no. :[protected] Pavan [protected]...

We have given a complaint about 10 days back but no response after repeated calls Below person says, They have migrated to Fiber net and we have to find a place to set up their box. Very relaxed answer and she talk as if it is our problem to resolve. They have Promised a service and any technology changes they have to take care of it. D Lalitha YOU Broadband India Pvt. Ltd. 3rd Floor, Eshwar Madhav mansions 47-11-11, 1st Lane,...

Complaint no.[protected], CRF No. 720356, Executive Name-- Ganesh Walunj, number [protected], he has run away with Rs 3744 and promised to give connection in 3 days, Payment done on 25th Aug, and he promised to do installation on 28th Aug, and now its 31st Aug, we have not received any call from You broadband since 7 days now, Customer care are also not supporting they are saying we have escalated it which act as fake now. We are going...

I was told that the connection will be given to me with in 1 day which was false promise to reach there monthly sales target, by the executive and there management ( Venkatraim reddy and his manager Bala Chandra) Today i called the management their are saying that due to technical issue their are not able to provide me the connection after a long discussion he was telling me the today is sunday no one came to office. Then why it was told...

I have paid my you broad band bill on 19th Aug 2015 and till date(27 Aug) I did not receive internet services . and when I try to contact with customer care they would say It would take 4 to 8 hours for resolving the issue or they would connect me to assigned technician and he would reply I would solve it in two hours....

Head person in gurgoan youbroadband, rahul sharma..informed me fake information about refund ...he told me that i ll get my refund in 2 two three days...but its been 23 days now...i went there office..now i ll get to know from the same person ..that now i ll get my money back in more 45 days according to company policy ..please please please share this info..there internet connection sucks..the are bloody fraud... Connection..1446c ..sector...

I wanted to shift to new place in same city Pune, So before renewing the plan I called youbroadband customer care and asked for feasibility in new area, the representative told me that service is available in that area, so I renewed the subscription, after shifting to new place I got to know that no service is available at new location, and company not even responding to my complaints. The just converted my shifting request to disconnection...

YOU BROADBAND guys have ran away with Rs 2900 of mine. In the month of July 2015, they took payment from me for providing broadband connection. They said that if you pay cash you can get the connection soon. Earlier they said that they have feasibility at my premises, but after a week when I called them they said they do not have any feasibility. I started calling them for refund they are just giving me dates but nothing in writing. Contact...

Hi..my account no is 974534..my net is not working from past 10 days and I have raised around 20 complaints but have not received any positive revert..and whenever I call customer care they say according to us your complaint is resolved ..I don't know what they consider as resolved..according to me this company is a big fraud....

I have a YB conection and the same has not been working since 15.08.2015. Numerous complaints to their call centre, office at Gurgaon have been in vain. I have spoken to Pandey their technician, Digvijay some employee in their office, Pharalad Giri their so called grievance person and lastly with their Location head Rahul Sharma but despite assurance no action has been taken. The modus operandi of the employees of YB very simple,...

I am you broadband cust with user id ashish247. My Internet stopped working since Aug 05 I was not home. I came back on Aug 12 and lodged complain against this issue with a ref. no.[protected] No one bothered to call or check the status of complaint I called cust service and they said that they will escalate this issue and it will b resolved soon (No specific time). Now after all non resulting efforts I visited corporate office at MGF...

I've registered myself with You Broadband on 05/08/15 for installing a broadband connections of 4 Mbps unlimited at Park Valley, Kochrab, Paldi. I've paid the amounts of 4717/- Rs. Yet I have received no assistance from them, neither have they installed the connection. I've lodged complaints twice However no help has been provided yet....

Dear Sir Plan of 1Mbs-2Mbps Username:aayush478 Mobile no:[protected] Address:F/12 Suprabhat App Nr Gulab Tower Thaltej Ahmedabad-380054 I had Apply For New Connection At 8th Aug 2015(Saturday) The Agent Vrajesh Godwani has Clearly Mention and Give me Assert Proof That I will Get Installation Upto Monday Anyone Person Has not came to Installation then Came At Friday date (14th Aug 2015) That Thing is happen its ok company has policy...

Poor service...my net was disconnected suddenly i gave compliant to them ...3 days passed but no response from them...mean while i had called them nearly 20 times...even i complianted to main office also still no response...i never seen such such irresponsible company... i had renewed my connection with 100mbps speed but they given me just 4mbps... its very head ace company...i vexed with this broadband... please who want to make new...

I got a new connection on Friday, 7th of August 2015. I paid for modem and one months plan. The wifi network was setup on Friday evening and from Saturday morning the connection is not working. None of the customer care numbers are working....

I am sick and tired with their frequent disconnections due to powercuts and fibercuts. its absolutely frustrating . also from july they have started charging 14% service tax . mY question is service tax should be taken if one party gets into contract and lives by it with the other party for the service agreement but in the case with You 60% to 70% of the time the services are disconnected or slow.I am paying them money well in advance but...