YOU Broadband India Complaints & Reviews

I have taken recent You broad band connection in Vadodara – My account number is 1231763 . Here are problem I faced - After giving broad band fees – no one turns up for 4 days . - After repeated calls – they have laid the cable then again no one turns up for modem installation . - After repeated calls – one gentle man arrives today & install the modem and configured it . He installed the old modem and not a new one .He said...

Dear Sir, I have given cancellation of my internet connection, which not serve properly for me. I have paid Rs 3000/- to You broad band india pvt ltd, for a new connection on 15.04.2015. After several follow up with customer care they given connection on 27.04.2015. (12 Days later). But for wi-fi configuration the service officer is asking Rs 300/- addition.I have given a complaint to customer care which is not antedated so far. Even...

I have been unable to browse since July7. I have raised 2 complaints through their website, mailed them thrice, talked to their senior customer care executives twice and have been calling the customer care almost daily since 11th and the issue has not yet been resolved. They assure of a call within 8 hours of the complaint but I haven't received any call till date. They don't even change the technician regardless of my several requests....

Even after full payment they gave us a defective modem which they are trying to replace for the past 5 days. We want to stop their connection as they are not trustworthy and helpless but they are not refunding our money. Please get our money back. Amount- rs 5258...

I have paid for their 3 months 4 mbps plan. They installed the connection on time but it worked for one day only. Thereafter they changed the modem and said that it would start working in 2 hours. ( 11/7/15). Today it's 13/7/15 and it has still not started working. Neither the salesman nor the executive responsible for installing the modem is picking my calls....

My account was suspended for last 5 months or so.renovation was done at home so no cable was there for the net connection. I had got a phone call from Mr.Hafiz having phone no. [protected].Yesterday I called him around 10 am.And told him I want you comfort plan for 1 year but it should start today itself as I have to swnd some important mails urgently. He said I will come at 12.Then he came at 1.45 pm. I had to go out being weekend.And I was...

Internet is not working from 3rd july 2015. I have raised complaint on Sat 4th july 2015. The complaint ticket no is :[protected]. We have taken follow up daily from 6th July to till today. One engineer came on 7th July he checked connection and modem then he told the issue is with the wire.I will send another engineer to change the wire. But nobody came and he smartly closed the ticket. We even emailed to customer care customercare.[protected]@youbroadband.co.in....

My name is Ketan Naik I stay in Viman Nagar, Pune I got a call from your executive for new connection on (9 July 2015) and she said that if I pay online my net will start working from today i.e (11 July 2015) once I have made the payment she is not picking my calls and no one came for installation this kind of fraud work your people are doing . I already have made online complain on consumer foroum for harassing the customers, I want my connection...

Hi, I applied for a new You Broadband internet connection, 2 months ago. One guy came from You Broadband and took the money for the internet connection and gave back the receipt. YOUF No...is 657000 But for 3 weeks, no internet was installed and later I was told that the internet connection is not feasible in the area. Since I wanted my money back, I called the customer care and this was the complaint number...[protected]. They said...

I paid 2250 rs for new connection but they charge the money and they did not give connection they are so many in that comapnh. I called so many times to their numbers they are not giving any response. Lanja kodukulu money tesukunaru service ledu. Im suggest to every one don't go with Jaffa, laffot you brand band...

If you are planning to buy Broadband connection please don't even think to take You broadband connection. They are 100 percent fake people. They will commit you a very high speed and take all the money in advance but you won't get even 1/4 th of the speed. For ex i bought plan whose speed should be 12mbps and the speed what they were given is less then 2 mbps. I have done the complaint many times but they have not responded my email...

dear sir/madam, i mayank saraogi living in pune i have requested you broadband for shifting my broadband service from my old residence to my new residence on 29/06/2015 and i have paid the full amount required to do so on 29/06/2015 only and they have promised to do it within 7 working days but till date 9/07/2015 they have not call even and when i called them they were not responding properly and talking in improper way please take required...

My Account No: 516902 User Name: Soundara Pandian There were no internet connection for the past 28 days and I raised so many complaints but no resolution finally since I need to recharge my account they provided the internet connection for the remaining days in the month, when I asked for credit for unused days they didnt provide at all and rather than they told to recharge the account. I too did the recharge but after doing recharge now...

I took my internet connection around feb 2015..when i am going to take connection i told them in 1 mnth i m gng to change my room from annanagar to shanthi colony..they told connection will be relocated to my new place..so i took connection..after we changed to shanthi colony..they irritated alot..we asked shifting around march 5..they dragged 1 week, 1month and finally in may they told net is not avaible in our area(shanthicolony) and they...

I have an internet connection of You Broadband company at Ahmedabad. I''m using it since last 6 months and just renewed my service pack for another 4 months. Since I''ve renewed my service pack, internet connection is down. They have replaced Switch(device) which is common in our building for all connections but still there is no luck. They are not giving any satisfactory answer about when this problem will resolve. They are not even picking...

Sir, I applied for you broadband connection at vadodara. Executive explained us about ''refer a friend' scheme. According the scheme, I get 50 Gb extra And 1 month extra apart from the regular plan. Last date of My regular plan is over still I am not got benefit of above. I complints many times. Result zero. Plz help to resolve the problem. Thank you....

This letter is to complain you about the internet connection, I purchased from YOU broadband india ltd.Surat(gujarat) branch. I have purchased it on 16th April 2014. Now its going to be one year, from last 6 days my internet is not working there is no prper reply from the company members. When i visited to YOU broadband office in surat, manger was very rude in talking and not giving proper reply, she told me that the problem will be solved....

I paid 1500 Rs for 100Mbps 125Gb plan on 29 June. From June 30 onwards, internet stopped working. There is no single call back to enquire or check status. The engineers assigned were Saket and Mayur. I offered them Rs 10 for them to call back. But still they didnt call back and let me know the status. The customer representatives are just dumbos . Thye can just say 4-8 working hours.LOL I also spoke to Cynthia Joseph - Pune head escalation...

It's been not even 30 days since I have take. A you broadband connection and I have got internet only for 4-5 days that too with breaks. When I call customer service, it's the worst ever. They don't know anything and all they say is I will get a call back. But NOT CALL EVER. I don't want to cut my connection but if I have paid for it for 3 months and not even 1 day I have no connection, what can I do but ask for a refund? THEY REFUSE....

I paid 3000 rs(6 months plan) for new you broadband connection, even after 10days they dint install broadband connection, so i cancelled the request, before cancellation they told that i will receive the paid amount(3000 rs) with in a week, but it is more than a month and i dint get my money back and the contact persons are also not responding. kindly do the needful...