YOU Broadband India Complaints & Reviews

Acct No. 1105042, Prepaid customer, Plan: 3 months, Renewed on 26 May 2015. No proper service. Every two days service will not be available for a maximum of 4 days. Company does not respond in time to rectification of service nor is interested to see the number of days service is down nor provide discount. Waste of money and fraud company....

CRF no : SALE43521

1. Recently I applied for a YouTelecom connection online and mentioned all my contact details.
2. Then I received a call from there representative that based on the address there will be a feasibility check done.
3. Then one day later I received following email from and 'official' email id of YouTelecom.


4. I also received 3 consecutive calls from the representative...

This is a complaint filed against YOU BROADBAND, pune viman nagar(account no-1241153, sanyam girdhar). Initially they promised to give the connection Ino one day after paying full amount as per they mentioned. But the connection was given after 10 days after multiple visits to their office and internal complaints. Now after one week of their installation they have stopped the services due to their internal glitches which they are not even...

My C.R.No.1214909 User ID.paras modi Facing problrem in getting my connection - You Broadband & Cable India Pvt Ltd I had taken broadband connection from YOU Broadband & Cable India Pvt Ltd on 5th June 2015 & I had paid 12 months rent in advance plus the modem deposit. I was not happy with the connection & service offered to me and after multiple complaints my issues was not resolved....

I had applied for you broadband connection on[protected] and till date it has not started. i had complained for this on[protected]-6-2015. and i applied for refund on[protected]-7-2015 and[protected] they did done the cabling process on[protected] after i had applied for refund and they cancelled my refund process and promised me that the installation process would be done in next 7 days and today after waiting for...

You broadband is a fraud company present in market. This is taking consumers money for 6 months to one year plan and then not providing services and cut the services intentionally for long periods. I am complaining from 2 weeks for the internet services, no solution is provided. And they dont have any trained customer care executives, some illiterates are given over that responsibility who are harassing customers by repeating same telephonic...

Hello Iam D R Patil and I have applied for new internet Connection on 26th Jul 2015 and paid amount of Rs 2030 by cash. My account number is 1241816. They said the conection will be established within 7days but its been 15 days that they have not turned up. whenever iam calling the employees of that company they are saying that they are not responsible for all that. The problem is not yet solved. The person who took the money is not even...

Hi, I was told by the representative that If I renew my plan which is due for July 2015 by May 2015 I will get 2 months extra internet. The plan I asked is 6MBPS Speed 6Months Validity and 300GB data.For this as I paid amount for renewal in May 2015 I will get extra two months i.e. the plan should be for (8*30) 240 Days, 6MBPS Speed and 300GB Data.Now they are saying its not applicable and the retention manager Arshad saying that the person...

Hi, I had started using You Broadband connection from July 2015. It was hardly 3 weeks after the installation that problem started occurring with the connection. We paid for full month and could not use for one week in that whole month. On complaining about the same, no action was taken from You Broadband and even they are not refunding the amount paid. Kindly take strict action against You Broadband services and also visit their Facebook...

Most of the time there is no net connection. Whenever we compalin, the person says we will get bck to u in 4 to 8 hours . No one from the company calls there after. Many times visited the company office to complain, they say that they will send a technician but no one comes. There are really harashing us by just giving these fake replies . Please take action against this company....

I have taken Youbroadband since the last 8 months. Renewal is on a 3 month plan. Youbroadband collects payment in advance. Till date I have never had a problem free month. As a recent example, In the last 40 days service has been provided to me only for 10 days that too intermittently. The broadband service works for two days and then gets disrupted for 2 to 3 days. Customer Care frequently cites fiber cut. No discount is provided to me for...

Hi, Recently, I requested the broadband company to install a new connection at my house. I visited the company's office to ensure whether the connection at my location is possible or not. The representative told me that it is possible and the new connection will be established within 7 days of request. I reconfirmed this with them again to avoid any delays or issues with the company. After their confirmation i requested them to install...

Hello, i applied for YOU broadband one month back they didn't install the connection properly and i started facing the connection problems and after resolving the issue, i frequently got connectivity problem after one month i did another recharge of 1674 INR on 28-july-2015 and filed complaint on 27 july for not able to access internet. From last one month i am getting this problem from last 4 days they are ignoring the issue and not responding...

My user id: sdm_4710 (Suchitra Mishra)
Even after lodging more than six complaints in the last one month (complaint no.[protected],[protected],[protected],[protected] none of these complaints have been addressed. request you to take up matter with YOU TELECOM and get my money refunded....

I am a resident of Baner Pune. Your sales person came home to take the money and promised the connection would be done last week. No one has turned up yet. On time to take money and no punctuality is providing the service! Your customer care is equally useless. I have lost all my currency just making calls to your sales person. Office branches do not pick calls. Close to 50 calls made today. For working from home individuals like me, internet...

tecnician team is not giving proper attention from last 15 days.they are saying on call centres numbers that the service will start from tomorrow.customers care executives
satisfy the consumers on temporary basis regularly.they dont give proper information
and even they talk false.they resolve our complain in their system itself and write new
complain number when we talk next time.they dont give time period for resolving...

Customer ID: 1141928 I am a You Broadband customer residing in Visakhapatnam, India. I am using this broadband from last four months. I am not able to access the internet since 9-Jul-2015. I registered my complaint on 13th July 2015 in the evening time that was not resolved till now. Daily I am trying to connect customer care ([protected]), and You Broadband technicians ([protected] - Bhanu Prakash; [protected] - Yogi), but as...

My you broad band connection is not working from Friday-17th July. I have repeatedly contacted them to come and repair through phone as well as email but no one is coming to repair it. My registered phone number is [protected] and I live in Jetalpur road, baroda. Last week also it was not working from 10th to 12th July....

From: Manoj Sheth Sent: Sunday, July 19, 2015 12:03 PM To: customercare.[protected]@youbroadband.co.in; customercare.[protected]@youbroadband.co.in Cc: customercare.[protected]@youbroadband.co.in; sheth.[protected]@gmail.com Subject: RE: Worst Service by You Tube Service in Vadodara - account number is 1231763 Importance: High Can I get technicians – I made 6 calls, 4 emails – still my email is not working – daily your team is saying technician is coming...

You boardband account number is[protected] emails - 25 phone calls - after paying fees for new interet connection in vadodara - You broad band even could`t activate my connection . I am frustrated like anything . Installed old modem - technician even didn`t bother to make wiring properly - didnt bother to see my connection is active or not....