YOU Broadband India Complaints & Reviews

I am Simran and I bought YOU Broad Band Plan on 30th May 2015 and I paid them via cheque (CRF No. 693832). They asked me to buy Router worth Rs 1000/- and some Kalpesh said that installation will be done in 7 days. After 12 days they called me and said we cannot install broadband connection because it is not feasible in your area. Still after that scene I received messages from You Broad Band that connection in your area is feasible and let...

You broadband customer no. 505801 Internet is not working since 15 days. Tried contacting their phone support and registered complaint twice. No help has come so far, it is still not working. Last I talked to support agent named Tarana this morning. Need some resolution ASAP or my money refunded....

To, All Concerned Parties, I had got my You Broadband connection installed during the month of May. I paid 3 month advance payment by cheque and It too 5 days to for the technician to contact me to install the connection. The internet worked fine for few days then it stopped working. I contacted You Broadband customer care on 27th May and told them to send someone to look into the matter. The person on the other side told me that...

I have bought a broadband connection from you broad band plan is 600kbps day 9 am to 9 pm after that speed 2 Mbps. as par their responsibility to give customer such service they are fail to give whenever I call to customer care they tell only one thing is SORRY SIR SYSTEM IS IN UPDATION PLEASE HELP ME OUT...

Dear Sir, This is Obulanarasaiah. i am from Hyderabad.[protected] i had given money Rs:2028 for new connection. after taken money they are not given connection, for three days after that i had contact to You broad band office in Hyderabad Branch. If your not given connection give me my money i asked that. they are not given my money and they are not responding. So Please Please me my Money i dont need to your net connection. because...

HI team, I have made payment of internet plan on 26/05/2015(Tuesday) to You broadband collector. As the plan is only working on 100 MB modem collector from you broadband told me that you have to replace modem to activate this plan and also told me it will not take more than two days to replace the modem.So I made the payment of 1700 Rs. and told him I will pay 450 Rs. modem (replacement) charges while replacing modem from You broadband...

I am Balamurugan from chennai.. my mobile no [protected].. My you broadband account number 1200231. i recently get connection from you broadband.. paid rs 300 for deposit and rs 1000 for paln.. total 1300 paid... got connection on 31.4.2015.. 3 day working with some disconnection problem.. after 4.5.2015 connection completely disconnected... i given compliant on 5.5.2015.. i more than 10 times called customer care[protected] regaring...

Approached customer care several times I got information that it will be rectified within 4 to 12 hours. I request new customers not to take connection from this company. Customer Care executives will make us fools ( customers). I sincerely request not yo take connection they will focus on collection rather cthan providing quality services to customers. From Mohan...

I supposedly have a 12mbps plan, the connection of which was provided after much follow up on May 23. Yet, I am getting a speed ranging from 0.01 mbps to 2.4 mbps, mostly hovering around 1.2 mbps. A speed of 8-9 mbps could have been understandable, how can 1 mbps be justified? Even before installation, I had asked You's Gurgaon team to confirm if the speed will be fine and that if the speed is not good, You Broadband will have to refund...

Hi All, I have raised a refund request[protected] for 1303 amount and i haven't received the same yet. You Broadband promises someone will revert in 4 to 12 working hours and no one comes back. Even i inititated to call the esecutives who took the amount, his TL and they pick the phone and say will come back in 10-15 mins but no response. Even i escalated to the concerned authority(below list of people) in you broadband but haven't...

I have you broadband connection in pune and some how the service was decent so apply for the connection in Bangalore on 17th may and paid 3, 000 on the same day so they have done wiring on 21st (only wiring) but the connection still not activated and its been more than 3 calls where they dont have any replies. they assigned some Abhinandan who dont even call me to do the activation and whenever i tried his phone is switched off and now because...

I Have given a compliant thru the call center on 16th May 2015, and they promised that the connection will be rectified with in 12 working hours, than i have called on 18th, 19th, 21st 22nd, 26th and 27th also same reply saying Mr.Satheesh ( suppose to be site engineer ) will call, none of the reverted and i am i have called Appellate Authority For Public Grievances chennai at this Contact No: [protected] ..called near 5 times no one to attend...

I have got broadband connection in September, 2014. Since then every 10-12 days I have to call customer care for non-connectivity. Above of all these guys are having maintenance on friday afternoon which continues till tuesday evening - so I am thankful to these guys for forcing me to have complete holidays in weekend. Apart from it another thing makes me wondering is while I am banging my head with customer care people, many times...

This is in regard with the constant net cut off by you broadband in our area i.e Paldi, Ahmedabad. The customer care service does not even register our complaints and denies it saying it is a technical issue about a fiber- cut in your area and thus it is not working. Everyday the same reason is mentioned and the internet is cut-off for about 5 hours each day since about 6 months repeatedly. The same complaint is confirmed by everyone who...

The tele marketing executive at YouBroadband called and asked me to register as they were having a Free WiFi Router scheme. I made the payment, to take benefit of the scheme. Upon registration, i was informed that I will receive the free router within 15-20 days. I did not receive anything from their side. Everytime I followed up with them, they assured me installation within a weeks period. Its been over two months now, and You Broadband...

I have made online payment of Rs 2384/- on 6th May, 2015. After that I got call from Vishal Shelar 2-3 times in one day. The last time that I informed him that I have made online payment, he did not call back even once. He was supposed to do the installation on 9th May, but it is still pending as of today. I did not receive any call from him in the last week. I lodged multiple complaints(1015 times) on the YOU broadband customer care number,...

Internet not working from past 15 days, wanted for re allocation but they said they cant change the address unless they rectify their fibre cable issues. i have already spoken to their Appellate Authority Jagadish S several times but he is least bother to even pick the calls. I have called the call centres several times but every time they just say that they have raise the request on priority but no one calls back. Now when iam asking them...

Wifi not working, and when call is made regarding complaint and asked for an officer who can come to our place and solve the problem, but no one is taking responsibility. In the past 2 months I made approx 30-35 complaints, but then too very worst service and at the time of renewable of plan they call 3-4 times a day and making fake promises that it won't be happen and then too same happens, and no one is ready to take responsibility. A lot...

Hello Sir, I had applied for YOU Broadband in the month of March 2015. They had collected a cheque from me for 4500 for the new broadband connection which was paid for six months in advance. Later they informed me that their broadband had no feasibility in our area, but they had deposited the cheque on March 27, 2015 itself. Later when I asked them for the refund of my money they said they will process in 7 to 10 days, but till now I have...

Respected Sir/Ma'm, Myself David Samson, I am living in Vadodara, Gujarat where I have internet connection from You Broadband internet connection provider. I recently changed my home due to that I approached You Broadband office to get shifted my internet connection to my new location and paid shifting process charge of Rs.607/- on 13/02/2015. At that time customer care representative told me not to recharge my account since it will...