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YOU Broadband India Complaints & Reviews

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Last updated Oct 9, 2023
Complaints 1358
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218
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YOU Broadband India reviews & complaints page 49

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A
Akshay Jagad (koolalientwist)
from Chhota Udepur, Gujarat
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Bad Service

Address:Vadodara, Gujarat

It all started on 5th april, when I enquired about you telecom's broadband service. The sales person named Vaishali([protected]) got in contact with me and said that connection is feasible in my area. After thinking I finally decided to take the connection and made online payment of Rs. 4300 for the same as asked by her after agreeing that the connection would be done in 20 days. 28 days passed by. So I got in contact with Vaishali yesterday...
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V
venusvaddi
from Vepagunta, Andhra Pradesh
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Non refund of Security Deposit etc

Address:Visakhapatnam, Andhra Pradesh

Customer Name& Account No: v.s.venugopal & 1070557 Details: Since HUDHUD cyclone on 12 Oct 2014 my Broadband services were disconnected. Due to failure of firm to restore services in spite of number of visits to their office at Vizag I had to return the cable Modem on 02 Dec 2014 which was duly receipted by the firm with a commitment to return the deposit in 45 days. I have visited their office on 30 Jan 2015 for refund. They have...
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V
Viral Chauhan
from Mumbai, Maharashtra
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No internet available

Address:Vadodara, Gujarat

Hi, i m Viral Chauhan, i haven't access my internet since 13/04/15, and i have called 6 to 7 times at customer care which given by You Broadband Website, but they just give Same answer, and Complaint request Id[protected]., they just Update My Complain but not work on it. Also i have visited Head Office but they just give me same answer, i have taken 1 Year plan. so i have Bounded with this company. Pls do something i have...
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Address:Visakhapatnam, Andhra Pradesh

Hello, I am an extremely distressed and troubled customer o[censored]nfortunately the worst service provider, You Broadband. I am sure a lot of other customers would have raised a complaint against this service provider because they fool the customers and give them so much of stress and trouble. The only reason i am associated with them is because of I have no other option to avail broadband services in my area in Vizag. I am waiting for a good...
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Address:Visakhapatnam, Andhra Pradesh

Hello, I am an extremely distressed and troubled customer o[censored]nfortunately the worst service provider, You Broadband. I am sure a lot of other customers would have raised a complaint against this service provider because they fool the Customers and give them so much of stress and trouble. The only reason associated with them is because of I have no other option to avail broadband services in my area in Vizag. I am waiting for a good...
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B
Bhushan Kelkar
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Internet Connection Issue

Address:Bangalore, Karnataka

Dear Sir, My name is Bhushan Vishwas Kelkar. I would like to launch a complaint about the Internet services. The Company Name is You Broadband India Pvt. Ltd. The issue started on 11th April 2015 but no one was willing to help. Everyday, I was calling call center and I have recorded calls as a proof. Their Customer service is pathetic. No Manager on Floor in Call center. Initially, I was receiving text message from You Broadband, in case...
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P
poosapati
from Yarada, Andhra Pradesh
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not paying my refund amount.

Address:Visakhapatnam, Andhra Pradesh

Hi, I was a you broadband customer and I have disconnected my inter net connection due to bad service, I was told that I will receive refund amount with in 45 working days, and I haven't received yet . They are so reckless that they do not even bother to answer properly....
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A
Avinash
from Bengaluru, Karnataka
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NOT REFUNDING MY MONEY DUE TO THEIR NON-FEASIBILITY IN OUR AREA

Address:Bangalore, Karnataka

Hello Sir, I had applied for YOU Broadband in the month of March 2015. They had collected a cheque from me for 4500 for the new broadband connection which was paid for six months in advance. Later they informed me that their broadband had no feasibility in our area, but they had deposited the cheque on March 27, 2015 itself. Later when I asked them for the refund of my money they said they will process in 7 to 10 days, but till now I...
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R
rishiamar
from Gurgaon, Haryana
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Very bad Internet service

Address:Bangalore, Karnataka

We have subscribed for a 6 month Internet plan and paid in advance. However most of the time their service is down. There is no SLA provided. All they do is keep sending messages that it will take more time. Currently their services were down most of Tuesday and again from Wed 6pm and still no resolution in sight. user name: rishiamar Bangalore ShantiNagar...
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R
raj chilgani
from Hyderabad, Telangana
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No internet coonection since sunday

Address:Hyderabad, Andhra Pradesh

Dear, My name is Ramraju Venkatesh Chilgani, I have an account with You Broad Band. Since sunday I dont have Internet access and even after repeated calls to consumer care there is no resolution. I am fed up of the complaints and Que in calls. No one assigned to resolve the complaint. I am facing this problem for the second time, I have already lost a lot of business due to no internet connection at home. One of your technician...
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J
Jollyjohn
from Kotamangalam, Kerala
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Worst Service Person for Mr. Raj-7200070207

Address:Chennai, Tamil Nadu

Mr.Kali and Mr. Raj has been committed for 3 to 4 working days only. But Today I called to both mobile numbers continuously, Mr. Kali not responded and ignore my calls then Mr.Raj told wrongly committed and he used bad words, he Advice to me. I needed correct solution and requested. I have also seven thousand customers and handled proper response every day... Mr.Kali Mobile No.- +91-[protected] Mr. Raj Mobile No:- +91-[protected]...
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V
Vaghela Harshad
from Ahmedabad, Gujarat
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download speed

Address:Ahmedabad, Gujarat

I am using your service and my Plan is: "HURRICANE YOU 40 GB 1 Month" and download speed is 1.2 mb per second every now and then the service is not available and also down load speed is only 80 to 120 kb per second. what's the problem ? Why you people not giving enough attention for the complaint. I am really upset with your service. If this will continue like this i will certainly discontinue your service...
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Address:Bangalore, Karnataka

I have been using You broadband for last one months. And daily I need to call them up and waste my time dealing with their useless customer support because daily the internet gets disconnected. They just tell me that it will take 8-12 working hours. So daily I get around 4hr of internet and rest of the time they are busy fixing the issue like they say. I am registering a complaint daily and getting the same response. When asking to...
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A
arvind196
from Mumbai, Maharashtra
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Worst broadband service provider

Address:Ahmedabad, Gujarat

I am using this connection from more 1 year that too I bought up on some reference but I found them as the worst broadband service provider ever . From 1 year I am complaining and it's look like they have got deaf ears. First of all they have got very unprofessional customer care center and moreover I think that they have got no technical staff to resolve problems 'coz from last 1 year not a single technical person visited me or bothered...
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T
tparikh
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount

Address:Pune, Maharashtra

Hi I have submit the request for new connection from youbraodband and got an SMS that its feasible in my address. Then I have applied new connection online and also paid amount on 14th APR 2014 . Immediate I got a SMS that its not feasible in my area. I had a call with customer care after that to confirm and they replied amount will be refunded in next 7 days. Compliant number:[protected]. Then after few days on 21st APR 2015 I...
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S
Sujit Bhujbal
from Pune, Maharashtra
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Request for Refund of amount for Remaining Days

Address:Pune, Maharashtra

Hi Team, My Customer no is : 1142580 Name : Sujeet Bhujbal User id : sujit9923 I am too much frustrated with third class You Broadband service in Pune Wanawadi area. Every month there is Technical Outage of 10 days. Please close my You Broad Band Connection and I am requesting for give refund of my amount for remaining 144 days . So that i will take net connection from another service provider. I already raised this problem in...
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V
vinodksingh
from Gurgaon, Haryana
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No Broadband Connection After Paid

Address:Mumbai City, Maharashtra

I have applied for new connection through online link (http://www.youbroadband.in/onlinesales_crf.php?id=[protected] on[protected], which customer care (onlinesales.[protected]@youbroadband.co.in) has send and paid the payment. They said that within 3 days I will get the connection. But even after two week they are not responding to my emails or phones. The Registration No:[protected] is which I get in the reply email on sucessful payment. Frustating...
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D
devalvaghela
from Mumbai, Maharashtra
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Internet Connectivity Problem

Address:Ahmedabad, Gujarat

My id is - ruchir404, My complain No[protected] My internet is not working since 10 days. we are requesting the service provider to fix it but they are only giving fake hope and false promises.This is the worst experience in life. I never had this kind of bad service before with any other service provider....
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P
Parth Chokshi
from Pune, Maharashtra
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Net issue

Address:Ahmedabad, Gujarat

I am using this net from last many years but now it's too much for me to compromise it. I am using 1mbps speed with this company for 12 months and i also paid advance and now it's like every month i have to call him for net is not coonected also slow speed at last two days before i call him and compare to another net company that them server never down also not stop so they answer that we are giving you net in in low price so we...
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P
Parth Chokshi
from Pune, Maharashtra
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Net connection problem and not solve it

I am using this net from last many years but now it's too much for me to compromise it.
I am using 1mbps speed with this company for 12 months and i also paid advance and now it's like every month i have to call him for net is not coonected also slow speed at last two days before i call him and compare to another net company that them server never down also not stop so they answer that we are giving you net in in low price...
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