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YOU Broadband India Complaints & Reviews

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Last updated Oct 9, 2023
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YOU Broadband India reviews & complaints page 50

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K
Kishan Kakadiya
from Mumbai, Maharashtra
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Slow internet, not attending call n solve the problem after complaining

Address:Surat, Gujarat

They don't solve problem of customers but they cut off the net upto 6-8 hrs by saying problem of cord cutting or maintainance I compined for exchanging modem for 3 times thought till today unable to get new modem...as if I m alien that complaint against them... All other company raised their speed during night...but our YOU BROADBAND slows or even stop during night or early morning... 2 days pr week they got wire cut or maintainance and...
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Address:Pune, Maharashtra

My registered mobile Number for you broadband connection is [protected] and account number is 1184496. I am new customer of broadband connection. I filled form for broad band connection before more than 2 months and I got connection in last week. For establishing connection no one come from technical person to make connection, I was called to sales person and created connection as he guided. From 1st day of connection I am facing...
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K
krishna hemnani
from Mumbai, Maharashtra
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Net Not Working

Address:Mumbai City, Maharashtra

Hi my net is not working. I have recently upgraded my plan to 1 mbps unlimited. And in the first week itself my net was not working. After many heated arguments and discussioins and requests a technician did not come as promised. The problem took more than a week to resolve. After that again barely a week has passed and the same problem is recurring. I am a very old customer of You Telecom. My brother was a customer too before me. THIS IS...
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N
newkatak
from Noida, Uttar Pradesh
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No Connection even after full payment 3688 | Fake | Fraud

Address:Pune, Maharashtra

I did lifetime mistake by taking YOU broadband. 1. Till date no service. 2. Advance payment | Fake promises of deadline and installation. 3. Waste service. 4. Money taken by Fraud Jagdeep : Sales person : Pune : 5. Manager : Sharad yadav : fake reasons for not providing the connections....
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N
Nadiminti Rama Rao
from Visakhapatnam, Andhra Pradesh
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Login Problem to You Broadband teleservices.

Address:Visakhapatnam, Andhra Pradesh

I am unable to login into my account for internet services. It showing an icon that computer is unable to register my name and password. It is showing an error 691, 734, 724. Please solve the problem. I had lodged a complaint in local office at Visakhapatnam (A.P)....
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I
IRFAN I SHARIF
from Surat, Gujarat
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No connectivity So forget advance Money

Address:Mumbai City, Maharashtra

Hi m the end user of the worst company called You Broad band, , And having 2 accounts on my name 748442 for Office 458710 for House. Now the issue is months back I took a new connection which is 458710 in my home and because of the improper lan cable i was not able to use internet as it was not attached to modem because of its broken clip. i called the guy who installe the same and followed for several days and after a month i got a...
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J
Jaydev Dangar
from Ojhar, Maharashtra
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not getting permenant solution of my connectivity issue

Address:Pune, Maharashtra

Hi team, I have raised almost 10-12 complaints in last 2 weeks and before that also every week one complaint since last 3 months. I used to explain each time same to every new representative I am calling. They gave me word and asked me to put trust on their service that they will provide me permenant solution this time, but every time I got fooled by them. I lost my temper when I on Sunday 5th apr I got issue and called them. When they...
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Address:Chennai, Tamil Nadu

I Had paid the advance amount to them by way of Cheque and the I cancelled the contract because they were not able to give clear authorisations from Government for laying the cable. Complaint was lodged in 22 Feb and yet to receive the refund...
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Address:Vadodara, Gujarat

I'M Dinesh Bhansali And My Login ID In You Broadband Is a750.(aradhana industries-[protected]) Last Complaint ID is [protected]. I'M Having Internet Connectivity Issues Since 22 Days From 08/03/2015. I Had Registered Complaints About This Problem In Customer Care Centres Of YOU BROADBAND And Also E-Mailed Them About This But They Are Not Giving Me Any Support. I Registered So Many Complaints And On The 2nd Day Of The Complaint...
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H
Harshit Joshi
from Pune, Maharashtra
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Not Provide Internet Service after paying

Address:Vadodara, Gujarat

Respected Sir, My Name is Joshi Harshit DoshakarBhai. I live in Vadodara. Feb 13 I have decided to purchase You BroadBand Plan, Plan decryption 600 kbps in day speed and 2Mbps at nigh speed and this is unlimited Plan. I have paid Rs. 5000 through check. In this amount Rs. 3000 is plan Cost / 6 month and Rs. 2000 is a Modem security deposit. Rs.2000 is refundable. 26th Feb Company has completed the physical Test means wire installation is...
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C
Chandrasekhar Talagadadeevi
from Pune, Maharashtra
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YOU broadband Worst service provider- no resolution for loss of connectivity.

Address:Hyderabad, Andhra Pradesh

I have been experiencing problems with YOU broadband from the same month of installation of the service. The same issue has been repeatedly faced. Net disconnection for days together. When I approached customer care, they will always comes with one answer. That is 'you will get call from the technician within 4-12 working hours' which will never come. The 4th day they said that the issue has been resolved and the complaint was closed. The...
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C
connect.rahul73
from Visakhapatnam, Andhra Pradesh
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Breach of commitment

Address:Surat, Gujarat

I took You broadband connection on 6th feb 2015. As per conversation with You's executive i was told that i will get 2 months extra credited for free along with my 12 months plan. I have official mail from You Broadband in which they have given me commitment. I called them many time.. Filed many complaints but after a year still i was not given 2 extra months usage. They said they dont have such scheme. I have a mail. I can prove that.I...
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Address:Vadodara, Gujarat

sir i have attached wifi router for using internet on mobile, but since last one or two month i feel that my internet is being used by some unknown user, i want to find track that user . can i know the user?, or pl give guidence for tracking. my mobile no is [protected] and email id is [protected]@gmail.com...
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M
Mukundan Govindaraj
from Delhi, Delhi
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Poor speed Issues, Horrible customer service

Address:Chennai, Tamil Nadu

I have been using you broadband for the past 5 years and i have faced several issues but somehow managed to stick to you broadband. But this time i couldnt.Here is what happened. I signed up for 12Mbps 3 months plan thinking i would get atleast 5-6 Mbps But my speed never crossed 700 kbps after day 1. Day 1 i got 1.2 mbps and when i asked why am i getting so low, i was informed it will take a day to refresh ! Then i called the customer...
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Y
YoutelecomCustomer
from Mumbai, Maharashtra
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FOR ALL Frustrated YOU TELECOM customers

Address:Pune, Maharashtra

There are a lot of government rules you telecom is not following, for example, no valid speed test link or a toll free number for customer support. You can get all you money back and still get services from you telecom until they do not follow government rules. If you are from Pune and are troubled by you telecom service please contact me on [protected]@gmail.com. I have a very healthy evidence and email proofs which you telecom has not...
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S
shashwath09
from Gurgaon, Haryana
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Not Processing the Broadband connection request

Address:Bangalore, Karnataka

Dear Team, I enquired for a broadband connection service from YOU Broadband private ltd, in which i had specified all my address and details for which the connection was to be given. Post that i received a mail from YOU Broadband stating that the area is feasible and to apply online please click the link.I purchased the connections as per the link and also made an online payment of 3205/- on 13-Mar-2015, and received a confirmation of receipt...
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C
cppra52
from Pune, Maharashtra
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Internet issue

Address:Pune, Maharashtra

I am customer of You Braodband India Pvt. Ltd. UserID: A547320, Pune, Viman nagar From last 10 days our internet connection is not working. After repeated complaints to customer care center & Customer Service Executive & Appellate Officer, we did not get any satisfactory answer & solution as well.The only answers getting from their side is the problem would be solved in 24 hrs or by today evening or within a day or...
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H
hasanraja
from Mumbai, Maharashtra
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cheating still now not connection

Address:Chennai, Tamil Nadu

i was applied new connection form number 680567. dated 03.03.2015. collected amount 1303.00 rupees. ref maniveeran mobile number [protected]. i asked manager dilip and asoak kumar. not response and told return not available money, connection not possible. you will do any. no problem. dilip mobile number [protected]. so please need my money. take action to dilip, asok kumar, maniveeran and you broadband...
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A
ankigupts
from Mumbai, Maharashtra
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Modem is not working and service is very patehtic

Address:Gurgaon, Haryana

Hi, I registered one complaint regarding speed of internet on 21-Feb-2015 and on 28-Feb-2015 I registered one more compalint that modem is not working. Till now (21-Mar-2015) my complaint is not resolved. I take follow up daily to customer care and request them to reolve the issue and till now status is same. After trying a lot from my side, i decided to disconnect the connection still no technician came to disconnect the connection....
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N
Nirajpatel16
from Mumbai, Maharashtra
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Inttallation compliant

Address:Ahmedabad, Gujarat

Dear sir / Madam We have paid Rs 3384 on 06/03/2015 for new internet connection for You Broadband compnay but we have not get connection till the date 18/03/2015, we called them, they are telling that our support team will contact you within two or three business hours, but no call received from You Broadband, we have already called their customer care ten to fifteen times we are getting same reply from there side, their given complaint number...
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