YOU Broadband India Complaints & Reviews

Hi I have applied for new YOUBROADBAND internet connection in the Month of Dec 2014 by paying complete money online in Advance as per given in connection rules and after few days they will never put up a connection to my home and then after getting worst ever service from youbroadband, I opened request to cancel new connection after 5 days of paying money and as per refund company policy for cancellation of new connection is 7 days but...

Dear sir / ma’am In 2013 I got a broadband connection from you broadband. That time I submitted a refundable amount of rupies 900 to them. On 18th august 2014 I submitted the modem. They told that in 45 working days I will get my refund. Till the date multiple times I called on customer care of you broadband but not getting satisfactory reply nor they are refunding my amount. I am feeling like harassed on economical and mental level. Kindly...

User Account no. 1094429 Complaint registered on Friday 30/01/2015 regarding problem in modem.. After taking follow up on a daily basis...still nobody showed up... They were asked to come before 11am or after 7 pm however its been a week and nobody showed up....

You broadband provides Internet services and promises up to 12mbps of speed for a monthly charge of 1200/- in advance. However their services are down everyday for more than 3-4 hours and almost entire day on weekends. Their customer care refuses to help and hang up call when customers ask for a supervisor. In last 2 years I have never spoken to a single TL or Manager on their customer care number no matter how long I hold. They are always...

i am facing slow speed issue since 15 jan 2015. i raised many complaints in call center and also contact in local office but no one able to fixed my issue. technician team don't know what is the issue why speed is coming slow. i also talk to senior person for the same but not get nay help from them. now i have no option except to complain in consumer court....

Hi, Myself Vivek Mishra has taken a You broadband connection few days before. I met with Mr. Altaf from You broadband in my home for this services. I opted 1 year service which cost me INR 4999/- . Before taking this connection i have asked Mr. Altaf if i get moved to other location like Gurgaon or Delhi. Will the same connection can be used there also. I got answer "YES" but you may have to pay some relocation amount. I was ok to...

The You broadband sales person has sold me broadband connection in Dec’14 says that, if you taken below You scheme, it will automatically convert into postpaid connection which is not happening till now. And, after that since last two weeks am following with the sales person as well as the You customer service & also raise a complain three times, but till now am not getting any action on my complain from You broadband. Every time...

Didn't received any call from the technician or sale executive after making complaint on 25th January. Customer Care keep saying the same thing that we will sort out your problem in 4 to 12 working hours its been three days excluded holidays and i applied for connection on 21st January. So keep look into my matter as i need internet connection urgently and while calling your sale executive he is ignoring my calls, not receiving my calls,...

My YOU Broadband connection has stopped working since "[protected]". Its been 3 months and still my connection has not been restored. I visited their officer for more than 15 times, but there was no response. I would like to proceed legally on YOU Broadband....

Dear All, I want to share my experience with all you. I have applied for new connection with all details on their website on 9th January 2015, and on the same day I have received email on my registered email that my request for connection has successfully cleared our feasibility check process and now i can make my payment either online or personally. I have opted for the online payment and made payment on 10th January 2015 having...

I had applied for Internet connection of You broadband in Baner pune. The you broadband representative named Ganesh took money Rs 2688 (3 months advance) from me on 5th Jan promising connection in 3 working days.After waiting for 4 days, i called him and he responded with some stupid reasons and thereafter stopped responding to my calls. Customer care took complaint and promised for resolution in 48 hours. Now, no response for the complaint...

I applied for new You Broadband connection by paying 5999Rs for a year on 27th December 2014 and got connection on 3rd Jannuary 2015. Since then I am getting speed of 1Mbps even though I paid for a plan of 4Mbps. I had given almost 10-12 complaints but everytime they say your complaint will be resolved in 4-8 hours but nothing happens and complaint gets closed. I have even asked them to close my connection if they cannot give the service...

Am put up in Chennai, i disconnect the you broadband connection from October 24th 2014.the you broadband people collect their modem within the week, during the modem collection time they given letter regarding the refund process, in that letter they mention within 45days we refund the Modem amount Rs.800/-, but still now i didn't received any amount from You Broadband, when i was calling to chennai office nobody giving proper answer about...

I have applied for you broadband connection on 22nd December they asked for payment. I did online registration and payment on the same day however they haven't yet activated my connection after multiple follow ups. I have no idea about ISP connection and connection reliability. You broadband is the worst Internet service provider. This is not just my experience. Here is the link which explains 'you broadband' is the worst Internet service...

I had requested an executive to come and collect the monthly subscription fee on 16th Jan. I was told this request will be processed between 4 to 12 working hours. I called back on 17th and I was told it will be done on the same day. Then today (18th) I called again in the morning and afternoon. Now they are telling me this request can't be processed until 19th. Apart from this everytime I call, I was told the request will be processed on...

I had purchased 12month Internet plan called "Trident ECO" on 26 feb. 2014 from You Broadband. It works just 1 to 2 months and stop working. From last 8 months it is not working & they are not able to resolve it. I call to customers care for about 100 times and each time they give different silly reasons. First they blame on my PC Ethernet port. After that I test same PC outside and found OK. I tried there incoming cable with 2 different...

Hi, As per my previous complaint still my complaint is not resolved still my connection is not install as you told in previous complaint resolution that give company phone number or mail but till date company not sent any mail to me and even nobody contact me so we don't have any contact number and person from whom we purchase connection he is also not picked my phone to informed my connection status but by my end I am Search in company...

Registered a complaint on 13th january regarding braoband connection issue. At that time customer care said that there executive will reach me with in 4 2 12 working hours. And they will call me but no one has come and didnt even call me and today 15th when i called them they simply saying executive will reach by 17th january And there is no toll free customer care number to you braodband and when ever i am contacting them it charges nearly...

first of all My Account No:- 1142580, my registered email address is sujeet.[protected]@gmail.com and registered contact number is [protected] and registered complaint no is[protected] My Internet is not working from 4 days now, everyday when I go home after my working hours over, I have to call to make complain for my Internet which is not working, and for same I do not get any contact from your back hand team technical person neither any...

Hello, I am from Surat. I brought this service in hope that they will provide me good service. But please see below fact Every week, you have to lodge 4 to 5 complaints for bad connection/no connection. They use cheap wire so after repairing, broke in few hours and again internet goes down. You will not get any money back anytime as informed by their grievence redresal department as all are prepaid plans. Till now I made 412 complain...