Claimed

YOU Broadband India Complaints & Reviews

1
Last updated Oct 9, 2023
Complaints 1358
Resolved
218
Unresolved
1140
Quick Links
Statistics
Share
Contacts

File a complaint to YOU Broadband India

Having problems with YOU Broadband India?

File a complaint and get it resolved by YOU Broadband India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

YOU Broadband India reviews & complaints page 51

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SHYAMHEGDE
from Bengaluru, Karnataka
Report
Copy

Delay in Connection

Address:Bangalore, Karnataka

Dear sir / Madam We have paid Rs 3384 on 25/02/2015 for new internet connection for You Broadband compnay but we have not get connection till the date 16/03/2015, we called them, they are telling that our support team will contact you within two or three business hours, but no call received from You Broadband, we have already called their customer care ten to fifteen times we are getting same reply from there side, their given complaint...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
vsawan
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service ( Every trime power failure at Node )

Address:Gurgaon, Haryana

This service provider have pathetic service. I am based at Gurgaon ( New Delhi NCR ) and a new customer of these cheater. Almost 3 months ago i got this connection. Every month on almost twice in a week, they send a message that " Power failure at node " . Post that takes almost 8 - 10 hrs to get it fixed. Some times took 2 or 3 days. No body respond as customer care and no technician visit. Just help me to sue these guys and guide...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
V
Venkat73
from Chennai, Tamil Nadu
Report
Copy

Forget about Connectivity or Speed, Somebody ALMOST DIED.

Address:Chennai, Tamil Nadu

I took YOU Broadband 10 days ago and initially the speed was 12 Mbps. It then started deteriorating and I hardly get 1 Mbs nowadays. But that was not where it ended. When they routed the cable over my flat's rooftop in the beginning, I assumed that they would have harnessed it to a pole or a nearby tree and brought it into my flat just like other companies do. I did not realize though that these lazy guys had just thrown the cable over...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Appy25
from Rajkot, Gujarat
Report
Copy

Worst customer service

Address:Vadodara, Gujarat

I was talking to this man, about how i cant spare time to submit the documents and requested them to send someone to collect it on time that was feasible for me. However, the person said, i will have to come and submit the documents at their office which i cant due to my working hours and don't have any other help to do so. As far as i know, customer service is a part of every company';s deal and, they are suppose to work according to the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitabhb
from Delhi, Delhi
Report
Copy

internet not working.

Address:Vadodara, Gujarat

I am customer of you broadband since two years.due to fiber fault my internet is not working from 4th march.service callcentre told that the complaint will resolved in three working days.today till 11th march not even my complaint is solved but any technician not visited or there is no answer from any of your employee.when i visited your local office personally, they answered today it will resolved.this happen two times.it means there at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thalla
from Chennai, Tamil Nadu
Report
Copy

not working

Address:Hyderabad, Andhra Pradesh

hai sir, this is ashok, my login ID T.priya my register mb no [protected]. i am in you broadband Internet service, from 20 days my net is not working, i inform to hyd customer number last Saturday. but my problem is not salved up to now, so plz check and resolved my problem. Otherwise disconnected the connection. because of i want to tack the anther connection. From: ASHOK THALLA <ashok.[protected]@gmail.com> Date: Tue, Mar 3, 2015...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
wishal soni
from Gurgaon, Haryana
Report
Copy

About not activation os system since last 10 days

Address:Vadodara, Gujarat

To Respected Team member

I vishal soni, Customer of you broadband has given a many times complaint to you broadband executives regarding my not activated connection since 2nd feb.

The executives always repled that they will contact me soon as well as their seniour executiv makes a falls promises.

So i request you dat plz do somthing to these ppl as they hv took advance money for plan n still they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chen_raghu
from Hyderabad, Telangana
Report
Copy

Reg : New Connection

Address:Hyderabad, Andhra Pradesh

I, CH. Raghupathi R/O H No 14-20-48, Shivaji Nagar, Borabanda, Allapur, Rangareddy - 500018 applied for a new connection on 27-Feb-2015 & I've done the payment of Rs. 2000/- on dated 28-Feb-2015 with transaction ID : BCIT[protected]. From that day I keep on calling executives daily for the connection but till today no proper response from them. I've been their office thrice in these 10 days & every time I go they give a false promise stating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit S3609
from Pune, Maharashtra
Report
Copy

12 MBPS Charges & 1 MBPS of Effective speed

Address:Pune, Maharashtra

Hi Forum members, I have been using a You Broadband connection in Amanora, Pune for quite sometime. Lately I had some urgent high speed data work for which I re-charged online and upgraded my connection from 2MBPS dedicated to 12 MBPS upto 40 GB &amp; then 1 MBPS - Dual speed (Plan Details : HURRICANE YOU 40 GB 1 Month). However, since the time I have got this connection the speed has never reached 12 MBPS at any time or less the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hrdkpatel04
from Daman, Daman and Diu
Report
Copy

Cheating with customer

Address:Vadodara, Gujarat

At the registration time their executive tell me that they have scheme in Vadodara techno that if you register now then you get one month free Internet service, when we pay the money they didn't give me a free month validity. when i call them they tell me that we don't have such kind of scheme....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ritika1408
from Bengaluru, Karnataka
Report
Copy

False Commitment....money not refunded

Address:Pune, Maharashtra

Youbraodband is a internet service provider in mumbai and pune. My connection no is 681588 and I'm veryvvvvvvvvvvvvv disappointed to tell you that now I regret why I had selected you broadband as my internet service provider. I used to reside at katraj and we are now shifting to new place in nanded city. I was very much okay to use youbroadband in nanded if feasible since I had paid money to this fake company in advance for 3 months and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sonam.jain111
from Bargarh, Odisha
Report
Copy

Relocation not done even after 10 days

Address:Vadodara, Gujarat

Registered for shifting for connection at our new rented apartment but till now no one has approached for feasibility check even. Also even after rigorous follow up nobody came to pick the documents and. Cheque. Although they had promised that they would send executive to pick the documents, but no one came. Ultimately I had to visit the office of you broadband office. But till now also no improvement....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richard Pareira
Report
Copy

Complain for instalation of yyoubroadband

Address:Vadodara, Gujarat

Pathetic Service by You broadband from last 30 Days. On 24th January i applied for You broadband Connection, Mr. Govind Marvadi was meet. He Filled form & collect 1000Rs. for router. On 3rd February i got a message from You Broadband for activation & they had told me that your installation will be done in 7 to 10 days. After 10 days I ask for the same. But they had told me to wait for 5 days more. But After 15days Mr.Govind wasn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeetendra C Raj
Report
Copy

I didnt get my router

Address:Vadodara, Gujarat

jeetendra c raj vadodara - gujarat MOB = +91 [protected] I am customer of you bradband india pvt. Ltd. In vadodara. i renew my broadbnd plan in last year april 2014. My plan name is you jaguar and in this plan u broadband commite me to provide free router within 30 days of activation of plan, but still today i did not get my router. i called lots of time to you broadband customer care and also visite office in baroda. many time i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayur Devatwal
from Bengaluru, Karnataka
Report
Copy

4 months of Torture : No REFUND NEITHER CONNECTION

Address:Bangalore, Karnataka

IT WAS A BAD DECISION TO GO FOR YOU BROADBAND I have applied for YOU Bad Broadband in November 2014, Sales guy came and collected Rs 3300 Next day from me and told will give connection within 2 days. Then I have waited for 15 days no reply. I called customer care replied we will provide wait field team will contact you. I have waited 10-15 days more. NO body from horrible team was contacting me. Then 1 month was over. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjay zalavadiya
from Mumbai, Maharashtra
Report
Copy

You Broadband - refund not received

Address:Ahmedabad, Gujarat

I had made payment to you broadband executive named Mr. rakeshbhai M.No: [protected] Form No./Acct. No[protected]. I was assured that The connection is readily available at my residence address i.e. 09, Sree harikrupa society ambalal comlex opp.someswer park, thaltej, Ahmedabad-380061 but after making payment not the person was receiving My call not I had a connection made at my Residence. After a continuous Follow up with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Visakhapatnam, Andhra Pradesh

I have ordered a new broadband connection from the above named supplier in October 2014. Based out of Visakhapatnam, when the cyclone hudhud hit all the services were disrupted for over 3 months. Upon calling You Broadband customer service - I was told that the money that I paid for 3 months subscription would be credited into my account. In Jan 2015 when I called customer service, I was notified that someone would be getting in touch with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jigar Vyas
from Noida, Uttar Pradesh
Report
Copy

Poor service.....false promise....

Address:Vadodara, Gujarat

I am writing this letter to intimate the authority of YOU broadband that I am getting one of the worst services from you and feeling as been cheated by you and your representative. As I have opted your 15MBPS plan with 200GB free downloading limit for a year. The formality of application and payment of fees was finished on 2nd Jan 2015 and the plan started in around 10 Jan 2015. Since then, in just this shorter span of time, I had to complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amolbk
from Pune, Maharashtra
Report
Copy

Bad customer service (Pune)

Address:Pune, Maharashtra

I made first payment by cheque with application. After few days was told that cheque had bounced and my connection was deactivated. I had more than sufficient balance in my bank account. They did not give any reason or cheque back. Also did not allow me to pay online. Reason: They wanted to charge me Rs 56 for cheque bounce. After giving them new cheque they told that connection will be reactivated in 4 hours. But even after 4 days it's not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ghk24
from Vadodara, Gujarat
Report
Copy

Non Issue of Free Router under my plan of 500 GB

Address:Vadodara, Gujarat

you can read the complain made to baroda office Dear Madam Payal I have got you connection in first week of Jan 15.with ID ghk24. According to my plane of 500GB I should be provided free Router from you broad band. I havet been issued a Router even after my filing a form in baroda office in personal.. I collected it from office. After 2 day, A boy Mr MAYANK have come for confugration. he found the router is a faoulty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy