YOU Broadband India Complaints & Reviews

Hi Team, YOU Broadband is the worst service ever. Not even a single member of the staff has a basic courtesy to answer or call back customers including ZONAL MANAGER. I have been given runarounds since 4 months to refund my money back. First of all they don't pick my calls and if i call from some other number then they pick up call and when i ask about my CHEQUE. Then only answer they is YOUR CHEQUE IS COMING FROM SURAT. I don't understand...

Hi my self Nikita and we opt Broadband connection from Youtele in 23rd Nov 2014 and make payment for 12 month in advance and person told me it will installed within 15 days but still it is not installed, and so many time we complaint for it but nobody reply for it and nobody picked my call also it is very worst service....

Hi, My self Nikita, we opt new connection in 23rd Nov 2014 and we make full payment for 1 years, and they committed to installed it withing 15 days but now it is over 40 days still my connection not installed and not body give me answer and even no one reply for my complaint 5 so many time i will visited in O.P Road Office an person not received my call also so now i am going to Counsumer forum for it if it is not insalled withing a week....

I have filed for disconnection of you broadband in June 2014 and asked for collection of the modem. But no one visited by home for the collection of modem so on 20th September 2014 i visited the you broadband office in Pune and submitted the modem. Its now 107 days but still no refund is given. I have called a 100 times the customer care they say that it is in process and they have escalated the issue and you will receive a call within 5...

I received a form from your executive from the date 2-8-2014, still yet i am not getting amount, it was crossed 45 working days completely, i am registered a complaint about refundable amount, please issue my amount as possible as early, my id no: 847483, Name: G.DINESH, VISAKHAPATNAM....

I am using YOU broadband services from the past 3 months. Recently, as a promotional offer for christhmas, the company upgraded my existing plan of YOU STORM from 100 GB to 200 GB along with a reduction in subscription amount. Upon hearing this I called upon the company executive hoping that I could avail the same benefit. I was also ready to pay some extra bucks if required.But the executive declined my request. Instead o[censored]pgrading...

I applied for broadband connection from You Telecom on 17 December 2014. I made payment of INR 5344 on 19 December 2014. The sales person of the company told that I will get connection in 3 working days. But, I have not got connection till now. Whenever, I call their customer care they tell me that I will get connection tomorrow and when I call sales person he tells that it is not his duty. Now, their customer care don't respond nicely...

I have switched over to you telecom from BSNL in hope that they will provide fast 12mbps plan but when i got connection, It gave me 12mbps speed for one week. Then its actual service started. Every week, its connection lost either due to wire cut or outage problem 3 to 4 times. Till now I logged 100+ complain but still they didn't resolved yet. Even they didn't tried to contact customer for it. They also denied to refund as they telling that...

I had purchased You-Bullet Plan online as recommended by You Telecom sales person. You-Broadband is available in two connections as described by Sales person and the 60 MBps connection is available only if the Fiber network is available. When I enquired about the availability of the plan in the area they confirmed that the same is available and hence I had paid. The next day itself someone from technical team called and said that they only...

HI Sir, i am from Secunderabad. I paid money for new connection on 6thDEC -CRF654030. i waited around 15days for the connection, no one turned up after the money is paid. i raised Refund request - complaint number[protected]. They are not refunding money.. i made several calls to customer care number - [protected]....

We are facing problem continually from mid-November and still problem remain as it is. By mid-November, we have a problem with a modem so we have requested complaint about it. Till 5th December there had been no action taken and finally I took Modem to his office and submitted and after that 2 days they have resolved modem issue and till that time Our monthly subscription is about to finish in next 2 days. So now we have done service...

Respected Sir, I am Mayur from Surat, and I am very disappointed with the way Customer Care is addressing my problem, first of all My Account No:- 724401, my registered email address is [protected]@yahoo.com and registered contact number is [protected]. My Internet is not working from 4 days now, everyday when I go home after my working hours over, I have to call to make complain for my Internet which is not working, and for same...

this company is cheat ...on 10th Dec i have given a request regarding new connection..till now not installed.. crf num 650581. Sales exe after taking money...not even a single day has answered my call...customer care team just only registers complains ( complain num[protected] and says within 4 to 12 hours some one will get back..till now it is not done ..when called they say speak to local office.. local office ppl do not ans phones.. Please...

The Service level is very poor as the network disconnects frequently and the service provided by YouBroadband is very poor. As the connection is rectified it disconnects within a week. Provides Unstable network system to customer. Every time we should leave our work and discuss the problem with the customer care....

I had applied for a new connection in the month of November 2014. The representative mentioned that the connection will be activated within seven days knowing that they are short of the material. I was also being told that the payment made through cheque will be deposited once the connection is active. The connection was not active within 7 days, the money was gone, no customer feedback as to why it is getting delayed. Then I got to know...

Dear sir my name is manikanta i am staying at choolaimedu, chennai, I was booked new broadband connection November 20th 2014 still not yet given the new connection today date is December 14th 2014, they charged 5, 350 Rs now you broadband customer care persons not responding and agent also not responding so please accept the complaint and solve the problem please help me sir. here i attach the receipt of document . thanks, mani...

I have been using two connections of You Broadband since 2012. The A/c Nos. are 797866 and 797867. I had taken the connection at A/c No 797867 with my own modem. The other connection was through a shared Modem. I paid for six months unlimited plan for both the connections. On shifting my residence to a new locality, I was charged transfer charges of Rs 670 for each connection. Having paid the amount it took the company two months to activate...

Dear Sir/Ma, am, i was using you broadband Internet service from 14.09.13 and canceled it after 3 months for the worst service they provided and i have canceled the connection. from 1 year i am calling them for the refund amount and they r not not providing it. Please help me in getting it.I have the original copy of Registration form also and they have mentioned everything in detail....

i HAVE INSTALLED A NEW CONNECTION AT MY PREMISES FROM YOU BROADBAND, A 12MBPS PLAN. HOWEVER THE WEIRDEST PART IS THAT THE SPEED I GOT WAS NOT EVEN 500KBPS AND WHENEVER I TRY REACHING CUSTOMER CARE, THEY INSTRUCTED ME TO DO A SPEED TEST ON THEIR WEBSITE WHICH ALWAYS SHOWS 10MBPS SPEED. NOW THIS IS A POOR MARKETING TECHNIQUE WHICH IS USED BY YOU BROADBAND FORR LURING NEW CUSTOMERS . I ADVISE EVERYONE NEVER TO BUY INTERNET CONNECTION FROM YOU...

hello, Myself Vishal Tolani . I had recently applied for a new connection for BroadBand at Bavdhan Pune area - For this i have already paid Money Rs 4110/- through Cheque on 28th Nov 2014 and same being debited from my account on 3rd Dec 2014. I have already raised complaints on their Customer Support number and repeatedly told them either to get the connection thing done or Cancel the request and refund my money back, I have been assigned...