YOU Broadband India Complaints & Reviews

Concern, I, Hemal S Desai has taken a 30 months plan and now really I am in a worry for my money and value. My Customer Relationship is 1128547, Few days ago I have taken this connection and I am not at all able to use this connection as the modem is always "Offline" I have inform your HelpLine number almost 10 times but they are not Help Line they are Help less lines... Each time I was told that your services will be start with...

You Broadband had promised to provide 2mbps speed for browsing the Internet. But for the past 1 month they have not been up to the standards. We have complained innumerable times but to no effect. And it had resulted me to take this action. Please look into the matter....

hi, everyone, pls dont ask connection from you broadband, its no 1 fraud, especially in chennai, they dont knw how treat, behav, foolish are working in that offic, ask for connection in 10th November, now 6 dec, stil not get connection, also paid that, , crf no 637099: whenevr call manager they dont respond, simply mob rings, they note down no., ther after not attend, becme worst fellow, not fit for this consumer line, , if he wants earn...

You broadband is the worst experienced broadband ever known! I paid on 14th October for a new connection! They still haven't been able to give me a new connection. The manager doesn't pick up the phone and the receptionist has rude answers. They keep telling me it would be done the next day, but I've been hearing that for 2 months! Please do take some serious action regarding this CRF NO: SALE28189 [protected]...

Dear Sir,

Sub: You Broadband A/C no. 1090065, connection not continue last two month.
My connection is not working properly. Last two month my connection is working for one day & next two day working stop. I complain so many time to you office, Surat. But you broadband Surat team not proper work on this problem.
so, please you note down my complain & action against you broadband service properly.br...

My internet connections is not working since the past 10 days. I have logged 4 complaints in the last 10 days demanding a permanent solution for the problem. The customer care executive always logs a complaint, but the issue is never resolved. Even if it is rsolved, the next days same problem arises. I have made 4 consecutive complaints for the same issue. The customer care executive told me that they are aware that there is a problem...

Hi, I open a new connection request online on youbroadban.com on 1st Nov. I paid for 1 yr package in advance and made payment of Rs 4700 online. I got an email that within 7 working days I will get the installation done. On the 8th working day you broadband came and did external wiring. After 4 days I got an sms with my account detail and technician details. I called the technician 4-5 times and only got assurance that he will coming....

Dear sir, I T.V.HEMADRY VISHNUKUMAR(advocate) from purasawalkam at Chennai-600007.I am regular customer o[censored]r broadband.but i have been given more chance to Chennai branch, but they following same procedure. Chennai branch begs us to pay, so very long back i have been paid for 6 months package, they have been promise to us for this time no mistake be done.But they cheated us.My Account No is ' 772564' Accountant name is ' kavitha_tv' in...

I PAID 1900 MONEY TO YOU BROADBAND EXECUTIVE OCT 07/14. At that time he told me within two days installation will be done. i got cal from you broadbrand they also told same. but still no come and didnt do installation. i call to YOU BROADBAND EXECUTIVE, he given his manager number, i call to him and register my complaint, next time onwords he is not lift my call. his number is [protected]. my register mobile number is [protected], my name...

I have posted complaint with YOU about my issue and there are more than 1 month completed and no action. Also note that I got called from support multiple times about ETA and no action taken yet. Complaint No.[protected] booked on 27-SEP-2014. I would like to charge penalty for delay in the fix my complaint. Please help me for the same....

[protected] registered this complaint for shifting location on 2014/09/26, and no one has ever attended my shifting request. I have called dozen times so far regarding this issue, and every time the customer service agent say this issue will get resolved in 24 hrs. But nothing has happened so far... still without i/n. Chennai times the CSR connects me to local office in Chennai. [protected]. This no is always in engaged state....

This is one of the worst service provider in India. My Suggestion is please don't go with this service. I given 3000 Rs to youbroad people for new connection. They told me that installation will be done with in three days, Now It is second month, still Installation was not done. And they are not giving my money back. Service Providers will not lift the call after taking money, Customer care people will follow your complaint. Please...

Ghatiya Internet Conncetion... After Delayed Start my internet connection, I am continuously suffering from a Problem in YOU Internet connection. I am requesting you to take some steps to resolve my problem on high Priority....

Hello Sir/Madam, I am Lijo Oommen, Currently working in a Software company and below laid down are my concern towards an Internet service provider(You BroadBand), who fails to keep there Service to the customer and there customer care and the work sucks. Who ever is reviewing this case, please have the needed done as this may not be the case with the single individual as this Internet provider has cheated me of the Speed that they...

i had applied for the connection far early in october, they kept calling me for payment and promised me that if i paid then they would start installing the cables and installation within 4-5 days. i paid on the 15th and after 4 days they tell me that it takes 7 days for the installation. After 7 days they tell me it would take 15 days, after 15 days they tell me that it would take another 15 days! i had been given 2 numbers of 2 heads, one...

Hi Sir/Madam i was using you broadband past 3 months and now i am facing connectivity issues for past 5 days i complain to customer care for past 5 days.they replying it will rectify with 5 hours and one person seeing your issues for 5 days no response from that person i need my money back otherwise internet should be provided soon other wise i will file a complaint in customer court regarding this issues not cleared i have phone bill...

Dear Sir/Madam, My name is Bholesh Ratna and my account no is 998656 I would like to inform you that i am using their Internet service from last 9 month but they are very bad with customer complained, in last 6 month at least i made more then 100 complain regarding service and they us to say in net 24 working our it will resolve and from couple of day they are say in 4 to 12 hour will resolve, but they used to do nothing, initially they use...

Dear sir/madam i wish to complaint about new connection plan(day[600kbps]/night[2mbpc]) Rs.5900 that i purchased on 27/08/2014 at SURAT. I am complaining because i was waiting for cabling and technical service was not provided last 2 months. I was pay Rs.5900 cash payment your sales person and that given your customer registration form that can be attach. I will request to you resolve this problem i would like you to you broandband SURAT...

My name is Jignesh Patel and My YouBroadband Relationship number is 328275. I registered complain on 16 Oct 2014 complain no :[protected]. And I wait engineer but nobody come at my home and not solve my problem and next day I receive SMS on my mobile and my complain was closed. Again I register complain on 18 Oct 2014 complain no is[protected]. This time also same issue nobody come at my home and not solved my problem and again also...

Respected Sir, I am an unfortunate customer of YOU telecom broadband with A/C # 964082. Today is the 12th day that i am without internet connection. The internet got disconnected because of MGVCL (Electricity board) cut the broadband cable, as they were shifting the electricity poles on which the intelligent people of YOU telecom had tied the broadband cable. This happened on the 16th Oct. I had placed a complaint on the 16th Oct....