Zoomcar Complaints & Reviews

I have tried everything but the pedl bicycle trip is not ending. My phone number used to book the pedl bicycle was [protected]. Email id used was [protected]@gmail.com. And the pedl bicycle number is 100026.

I have been receiving messages saying that money is outstanding that i am supposed to pay. I was not even able to use the bicycle in the first place. Please end the trip right away and give me my refund since i was not able...

Hello team,

This is mahesh (Reg mobile : [protected])

Today while booking a zoomcar under deal shack section i selected a deal on 8th january from 8 am to 8 pm.

Initial attempt for booking got some error related to transaction, then i again tried booking from payment page and this time it got successful, but eventually it is showing the date as 9th january, i am not sure why.

I...

I have booked cycle no.100329. It was just in front of weekend mall sindhudurg pune. Tried many times but it didn't get unlock at all. And app is showing as trip started. Trying to end trip and it is not getting end. Sent 2-3 emails to zoom car support but no response. Zoom car is sending message to drop a cycle but i didn't use that cycle as it was not getting unlocked. Kindly provide customer care number. It is continuously charging money....

My wife had booked a cycle no 102327 stationed at crossword aundh pune at 3pm today.. And used cycle for 5 hours and parked at pedl station near crossword aundh pune. Now from from last 2 hours she is unable to end trip with pedl... Pls assist or help me doing it end trip. We r trying to end trip but we r unable to do so... That's why we have transferred total paytm amt... So it might get stop automatically...
Thnx
[protected]...

Hi team,
Today morning i have tried for the pedl and i was unable to unlock the bicycle and i have found none for the help near by and i have tried it for about an hour and i was failed in unlocking the bicycle and so i left the bicycle and came back. Later when i went to the pedl page to view the status it was that trip was going on and i have been charged for that which is not at all fair and its been like more than 10 hours it...

I started a trip on cycle no. 102911 from nift to the hsr club, bangalore city, around 6.50 pm tonight. I used the cycle for 15 mins and locked it at the pedal station. Tried ending the trip for atleast 1 hour standing right next to. It. It did. Not end the trip. It has been around 1 hours and it is. Still deducting the money.

I. Am. Not going to pay for faults of your application. Please address this immediately and refund...

We had booked a xuv 500 for a trip last weekend, couple of things:

1. Automatic unlocking of the car from the registered number, which is fairly good but not for use in indian scenario becasue you the hell donot do a complete check and leave the passanger to go through a rediculous list, on top of that no agent present in the place to make a complain about

2. After the trip was completed we had got a notification...

I have booked pedal bicycle 102294. After qr scan my trip got started but cycle was not getting unlocked. I tried manually adjusting the lock but failed to unlock. Even i was unable to end my trip. Now its been 9 hours payment is getting deducted from paytm wallet & i am getting outstanding amount sms.
This is very poor & pathetic service and zoomcar have no customer care numbers.
Anyway, zoomcar charging money without using...

I been trying to unlock the bike booked just outside my society. Even after trying for past 5 hours neither its unlocking the bike nor i am. Able to end trip. This is ridiculous, i havent used it and it is still charging me more then 10rs now. Such a pathetic service in intolerable and need zoom car to sort this out. I am not subjected to pay for things which i havent used at all....

I have booked zoom car (Self driving on[protected] and returned in time with no damages but there are making false claims for damages. When i have asked for details then they are dening it and showing the manuplated pictures which every can do very easily. I am not able to understand why there not able produce the detail evidence which i have asked. I am ready to provide all the conversations with them. They are trying to claim the damages...

I have booked cycle no.102150, tried many times but it didn't get unlock at all. And app is showing as trip started. Trying to end trip and it is not getting end. Drop 2 emails to zoom car support but no response. Zoom car is sending message to drop a cycle but i didn't use that cycle as it was not getting unlocked. Kindly provide customer care number. It is continuously charging money. It has become more than 10 rs. And still the ride is...

Since morning i tried unlocking some cycles, my trip started but the cycle didn't unlock, hence i had to end the trip. I tried three to four times which costed me around 4 rupees. The cycle which did unlock properly, i parked it outside reliance fresh mall but when i tried unlocking it, it was not unlocking and i am not able to end the trip even.

Consumer name - sweta singh.
Cycle no - 100349

Need your...

Hi,

I started a trip on cycle no. 101586 from casa bella gold club house, palava city, dombivali east at 12.02 yesterday night. I used the cycle for 20 mins and locked it at the pedal station. Tried ending the trip for atleast 1 hour standing right next to. It. It did. Not end the trip. It has been 9 hours and it is. Still deducting the money.

I. Am. Not going to pay for faults of your application. Please address...

Hi team,

I booked a cycle 102163 stationed at our society & used it for around 10 minutes, but unable to end trip stating that request time out. Please try again. I am being charged. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority.

Cycle number 102163
Name - shubhangi
Area - sanskriti society, wakad. Pune...

I booked a pedl cycle on 5th January at around 7:50pm. As instructed, I somehow registered the bicycle and got my trip started. But tye issue was, the trip got started without even the cycle getting unlocked. I tried licking unlocking, tried with the lock too but nothing helped. The ride got started but the cycle just didn't unlock. I was however shown that I am on a ride and it was 5minutes up and stuff. Cycle number was 102253. I then ended...

I booked cycle no. 102720 at pedl station near prakash lights gachibowli. It shows on my phone that the cycle has been unlocked when it actually hasn't. I'm not able to unlock the cycle nor am i able to cancel the trip. I tried to manually unlock it but to no avail. Please look into this matter and end the trip as soon as possible so that i can save my money....

Booking id: jps62jfho
This is regarding a booking made last month. I would like to point out your horrible customer service. The executives sitting in your offices are clueless as to how a business is run. At this rate, zoomcar doesn't have a lot of good years left ahead of them. So i booked an i20 elite, but was handed a maruti swift instead. The car was in horrible condition with lots of dents. Interior was dirty and covers were...

Booking id:jps62i85k

I have booked zoom car (Self driving on[protected] and returned in time with no damages but there are making false claims for damages. When i have asked for details then they are dening it and showing the manuplated pictures which every can do very easily. I am not able to understand why there not able produce the detail evidence which i have asked. I am ready to provide all the conversations with them....

The Zoomcar that we had booked for 31st December, and 1st January, broke down thrice, due to battery failure. After the first time, when we contacted Zoomcar customer care, we understood that Zoomcar was aware of the battery issue, and still went ahead to offer us the vehicle. The third location that the vehicle broke down was on a highway, where the risk of accident was extreme. It is extremely unprofessional of Zoomcar to have offered us...

I have used pedl. Zoomcar.com cycle no. 102290.
Used from 9:00 am to 9:20 3/1/18
And locked it its been 10 hour at pedl station. But i was not able to to end trip and it is still working. And now when i went to pedl station again then didn't find that cycle there. Please end my trip and refund my amount

I have tried all possible ways to complaint about the issue

Unable to track the cycle...