Zoomcar Complaints & Reviews

Dear Team,

I have made a payment for super miler club on 07 March 2022 and it's been a month, I haven't received any confirmation/notification in email/app. I have been continuously trying to connect to some @ Zoomcar, but in vain.

I had no other choice to file a complain here so that i can get my issue resolved or my amount being refunded.

Regards,
Jeevith...

Respected Sir,

My self Raja Bhattacharya, I joined Zoom Car Host Program from 17th March 2022.

1. After joining Zoom Car as a Host till now I haven't received any weekly payments. Even After many time contacting Zoom Car customer care, till now they didn't take any action rather than wasting my time. After doing complain using Zoom Car apps they send one mail that with in 7 working days payment will be done....

I had booked zoomcar (Booking: JPSN7I3RE) on 03 April from 0900 hrs to 1800 hrs.
Despite leaving the car with the tank full and uploading an image as a proof they have still billed me 1544 rupees for the same...

Dear Team,
Abhinav Sawant this side.
I am writing this mail because I didn't get any resolution on above given subject. I was calling to zoomcar team since afternoon 12 P.M. 4th April 2022 for the same (made ten calls) Unfortunately, I was only able to hear all the waiting tone, and someone will call me "after 15 mins later from backend". After 8 hours someone called me and told me to send engine oil light on whats-app ([protected])...

I've booked a car on 06.03.22 but that car was not available on that movement.
And then, they itself cancelling the trip and said, ur amount was refund in few days.
But still that the amount was not credited to my account..so kindly please take an action.

Booking ID - JPS69XE39
Refundable amount is ₹ 1, 354...

I made a booking from ZoomCar for 17th March to 18th March. for this booking I need to get refund of RS 4212. They initiate the refund via third party "CashFree", where I need to give my bank details or UPI to get the refund but it was failing all the time giving error "Transfer failed". I requested for new link and with new link also I got the same error. So I asked zoom car to initiate the refund to my original account directly and their...

Hi,

Please help to verify my profile inorder to book a car from Mysore on April 8th.

Die to this lag am stuck with the remaining booking of rooms in my destination point.

Please check my profile with mail id "[protected]@gmail.com '...

Dear ZoomCar,

This is regarding my latest booking (JPSN77YH3) with your company. The following issues are germane and need resolution:-

1. I had booked a Maruti Baleno for this trip. A few days prior to the trip I received a mail from you company stating that the said car was not available and was offered a Hyundai venue in lieu.

2. On the day of the airport drop, when I went to pick up the car...

Hi,
On call to customer care they told that there is no problem with my dl and it is not blacklisted.
The booking was cancelled due to multiple accounts.

I don't understand why you have cancelled my booking without informing me.I just have one booking account you can check on your end and also my Dl does not have any issues

Also not allowing to rebook stating blacklisted.Already tired speaking...

At the time of zoomcar booking for first time, I did not have a driving license, so I have uploaded my friends driving details from my account. Now I've the LMV driving license and want to update the license and aadhar details.

For this query I've already tried to contact with zoomcar and sent email multiple times however no response was received even single time from zoomcar....

Booked a zoom car on 21st 10:00 AM for 2:00P.M same day at Noida. The car booked was a tata Tiago MT Petrol. When we arrived at the pick up location, there was no car present and when trying to contact zoom car support there was no response from their end with the call being kept on waiting for almost 40 minutes.

Later when trying to contact them through multiple avenues of mail and call, there was no revert from their end...

Greetings Sir/Ma’am

Refer to our BOOKING ID SD[protected].

The self drive car was booked through MMT portal for a scheduled journey on 02 Apr. As per instructions received to date, we were suppose to find our vehicle at designated pick up location i.e. Biju Patnaik International Airport at 9:00 am. However we couldn’t find the vehicle and neither could contact any support. After enquiring locally with...

I have booked a car and Zoomcar took the full payment from me.Later when I arrived at the pick up location.I could not find any car as there was no car.I tried calling them but they did not answer my call.Zoomcar is total fraud....

Dear sir/mam,

I am bhavay, I have uploaded my all documents but its still pending yet I need to book a car on urgent basis I don't know why you are delaying so much kindly approved my all documents on priority
[protected]@gmail.com

Bhavay ahuja
Thanks...

Hi this Daya and I am a unfortunately a zoom car host user on 25th march I got one booking and zoom car customer pick the car from my home and it is not returned yet from since 8days, I have file a complaint at zoom car CC and they are saying only one answer waits for 3 to 4 hrs we I’ll return your car in your location but it’s not happening since 8days, how worst service that zoom is maintaining, and also they provide me a false information...

Greetings Sir/Ma’am

Refer to our BOOKING ID SD[protected].

The self drive car was booked through MMT portal for a scheduled journey on 02 Apr. As per instructions received to date, we were suppose to find our vehicle at designated pick up location i.e. Biju Patnaik International Airport at 9:00 am. However we couldn’t find the vehicle and neither could contact any support. After enquiring locally with...

I was travelling from Pune to Mahabaleshwar With car KWID (Petrol) MH14GA4047 and near Shirur phata, the car stopped working.
It was just racing and not picking up on 1st gear. I had contacted the customer care three times and as per their suggestion got the part replaced at a local mechanic, ensuring to get the refund.

It has been a more than a month Zoom Car team has not initiated the refund nor they have rely the...

My registered mobile no. Is [protected].
My booking was cancelled on 16.03.2022 and refund is initiated of the subjected booking ID( JPS699R7A). Amount to be refund is 5157. Status in the app shows 'Pending refund'
kindly do the need full. Its already 2 weeks ago thats why kindly consider this request.
Required screenshot of payment summary is attached....

Ticket 762538
Deepu.harish.[protected]@gmail.com
Car has not been returned till date.
No responsibility of the zoomcar in returning the car.

Zero assistance from customer support...

I had extendedy booking on 31st March 2022 for an amount of Rs. 876. Still thr next day I got penalty for Rs 600. for late submission of car. I have complained multiple times but haven't got any response....